How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%75+15Value 10%34+3.4Momentum 8%27+2.2Track record 7%79+5.5Accountability 5%64+3.2Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCOREOrkin
Macon-Bibb County, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 40 flea exterminators · 4.7★ from 1,082 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: satisfaction.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for rodent extermination
Clear ✕All 91 Google reviews tagged “Rodent extermination” · showing 80
Orkin's services have declined considerably. They have not restocked their products. Their service representatives can not perform their work effectively without the supplies needed. I can not recommend Orkin to anyone at this time.
Orkin seems to be much more effective than Terminex. Brent provides thorough service inside and outside.
Jose and team are the greatest! They will come expeditiously to address any issue at any time! 🤩
Michael and Chase were wonderful! If you have pests call Orkin of Macon, GA. You truly won’t be disappointed! Excellent service!
Good customer service!! Good job “Kudos Job well done!!! Kudos Mr Norris
The service received was excellent. Brent explained in details what was being sprayed and put along the perimeter of my house which was very educational to me. After the treatment of my house, there no more bugs. Thanks Brent, excellent service and job well done.
Thank you My favorite serviceman came today. Very polite. Thanks for sending the best
I help run an 80,000 sq foot aircraft maintenance facility which had the unfortunate event of a rat infestation over this past winter. I contacted several companies, but Orkin was WONDERFUL. They were instantly responsive, and the account manager Regina was very kind and knowledgeable. She offered everything you can…
Ernest is my Technician. He is very considerate, and does his job neatly. Excellent service. Advised on current promotional programs. Technicians are knowledgeable, professional, and prompt. Management gets involved when required. Inside staff is courteous.
Technicians and administrative staff have always been understanding and considerate of my concerns and needs.
Super service. Great service tech. If not for Earnest I probably would not be a customer
Very friendly, courteous and understanding.
Good setvrvices
I just want to say thank you very much for servicing our home and if we have any other issues would be definitely calling you again thank you very much and thank you for having a great staff and Brent you family have a nice day
Great bunch of people. Easy to work with. Friendly and knowledgeable.
Julio and his team did a great job with cleaning out attic and fixing all the issues there and taking caution when putting on gutter guards. They were all very professional. Thanks so much
They did a great job but my main concern is in my kitchen and bedroom
Brent came today for our regular service. He did a great job. He is always professional but very friendly. It's like seeing a good friend when he comes. I was happy to report he got the mouse we were trying to get rid of! I would recommend Brent and orkin to any of my friends!
They used to be a great company to work with but lately they are going down hill. Guess I need to consider going elsewhere soon.
Great employees. Always on time, never rude. Been using them for 10 years so far.
Orkin showed up early for a quick job in my front yard and finished in 10 mins.
Gave great advice on how to keep bugs away. Example I now put my cat food in a plastic container with a lid. He also did a mosquitoes buckets outside for me.
My plan is to cancel thos service. I see no change in the mosquitoes and it appears that I see more bugs than I did b4e the service. I spoke to the gentlemen several time and each time no change to address anything that I share my concerns about
Our technician Norris is a lovely man. Very thorough and professional
Great service
i was happy
Best Pest Control in the 478 area! Great customer service and experience hands down!
Great Job!! The person who did the service was awesome. He explained everything thoroughly. He was friendly, customer oriented, respectful.
Workman was polite and on time.,He performed in a n expeditious manner. I hope that he will service each visit. New visit was the same.
We were very satisfied with the technician that came out and performed the service today we would like to have him come back again and perform service when our services do it again he was very adorable and very professional and he answered all of our questions and when they asked certain things to be looked at and…
Exterminator thorough and very professional
I appreciated the manners and courtesy of your orkin representative that visited my home today. He asked questions and responded accordingly in performing his job.
We have been using Orkin for a few months now and absolutely love it!! We use Malcom who is professional, funny, and does a wonderful job!! Couldn't ask for a better pest control service!! Also Mrs. Tina at the office is amazing as well!!
Very professional. Ernest explained everything thoroughly, was professional and courteous. Very likable and would hope he will be the one to return each month. Really knows the pest control business!
The Orkin representative was very friendly and very thorough. I was running late to the home and he politely waited for me to get there. I would recommend them to anyone.
Always professional, If I ever have an issue, they are always right there.
Real NICE PEOPLE NO MATTER WHO COMES TO MY HOME. THANK YOU ALL👏👏👏👏👏👏👏👏👏👏
Always great technicians doing great work.
Sprayed for bugs and put a trap down for mice.
The service technician was knowledgeable, polite, and understanding of my concerns.
Mr Ken was very professional and friendly very experienced in this field he was awesome!😁😁😁😁😁😁😁😁
I didn't get anything done for the rodents. I have more roaches and and than b4 I contracted them. I think it's due to the bate they put down to attract them to eat the poison or something but I tried waiting for it to work and they didn't stop showing up so going to someone else.
Great service provider
Malik was pleasant as usual. Asked questions concerning rodent activity. Sprayed all areas, corners, and doorways. Very pleased with the service.
Great experience Easy process Good people
I inherited a house that had been vacant for nearly a decade, and was infested with cockroaches and other critters. Since Orkin began treating the place, it's been virtually bug free for nearly a year now.
i am very satisfied and happy with my service snd my technician!! 5 stars ⭐️ for sure
The representative was really informative. He let me knew about the contact and payment all through social distancing. He was courteous due to the circumstances of the pandemic. I was really pleased with the customer service and what job tasks that was exterminated in my small home.
Scott sprayed for rodents and insects. He was very professional and answered all my questions. He made sure that I understood the contract and informed me of other services that are rendered through Orkin.
Absolutely amazing
My bug lady "Star" is fantastic. SHE TAKES TIME TO ASK ABOUT MY household needs concerning bug care and is very friendly and informative. I love her and would not have anyone else come to my house. And my dog loves her too.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 203 | $68–$246 |
| General pest inspection | 165 | $68–$141 |
| Ant extermination | 120 | $80–$222 |
| Spider extermination | 106 | $91–$184 |
| Rodent extermination | 91 | $71–$246 |
| Bug & insect extermination | 88 | $71–$131 |
| Mosquito extermination | 63 | $81–$109 |
| Home inspection | 58 | $93–$181 |
