WILDLIFE REMOVAL SERVICES · MILLBRAE, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%3+0.5Craft & service 20%82+16.4Value 10%14+1.4Momentum 8%21+1.7Track record 7%68+4.8Accountability 5%17+0.9Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%3+0.5Craft & service 20%82+16.4Value 10%14+1.4Momentum 8%21+1.7Track record 7%68+4.8Accountability 5%17+0.9Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCOREOrkin
Better than 12% of wildlife removal services · #90 of 102
4.7★1,069 Google reviewsGoogle star rating as shown on Google Maps.
4.65★last 12 monthsAverage stars on reviews from the last 12 months only.
7%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
48%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Orkin for mosquito extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$99
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 32 Google reviews tagged “Mosquito extermination” · showing 20
Eva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Carlo is an excellent technician! He is taking his time and not rushing! Always happy and smiling!!
Mosquito exterminationAnt extermination
ElizabethLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Chris is my go to person. He always makes time to answer any and all questions I have. He goes above and beyond every time he comes. Thank you!
Paid $100–120Great priceSpider exterminationMosquito exterminationBug & insect extermination
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
My technician Tatiana did a great job
Not sureMosquito exterminationAnt extermination
missy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
We have been using Orkin for more than 10 years; and they have always been willing to tell us what needs to be done to keep our home pest-resistant.
Home inspectionRodent exterminationSpider extermination+ Responsiveness
Mare8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
I had questions and Francisco explained to me in detail my concerns. I’m extremely satisfied with his service,
Hornet & wasp exterminationSpider exterminationMosquito extermination+ Responsiveness
C.Local Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Jose was great and knowledgeable. He is always fast as I work from home and the sound of the machine is loud. He's always been very considerate.
Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Larry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Outstanding, thorough, courteous and willing to work hard to solve the problem
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Ekta9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very good
Ant exterminationFlea & mite exterminationMosquito extermination
Sudha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★
Charges get increased without informing . Credits do not reflect even though the person at other end you speak to says difference is credited . If not they seem to work good .
Mosquito exterminationService not listed
Nelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Comes in the timeline promised and very efficient and professional
Ant exterminationBug & insect exterminationFlea & mite extermination+ Professionalism
Avery9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
long time customer and have had the same wonderful exterminator working with us (Alli) for years. She is amazing!
Bug & insect exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
Arlene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We have had a great experience with Orkin. Specifically Jeffrey has been very responsive and addressed our pest issues.
Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
George12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Carlos is great . Very attentive and available.
Mosquito exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Marie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Good work
Ant exterminationBed bug exterminationHornet & wasp extermination
SierraDawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Have only had initial visit so far but I'm very happy at this point!
Mosquito exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Bonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Mike has always been very courteous and responsive. Few problems with insects since using Orkin. On rare occasions when problems have arisen, Orkin responds immediately.
Ant exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Heidi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
We’ve been using Orkin for 12 years - great service from courteous technicians.
Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Aly was great!!! After not being able to reach orkin and our last tech disappearing... super happy to have a friendly face introduce herself.
Ant exterminationFlea & mite exterminationMosquito extermination
HawkLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great work from Jose, the Orkin man. Very professional and on time.
Ant exterminationCockroach exterminationHornet & wasp extermination+ Professionalism
Stefaroo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Rating only, no written review.
Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
vs category
Blue = Orkin, grey = wildlife removal services average
Rating over time
Price
$146+44% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Great price 11%Reasonable 69%Overpriced 7%Not sure 13%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%3+0.5Craft & service 20%82+16.4Value 10%14+1.4Momentum 8%21+1.7Track record 7%68+4.8Accountability 5%17+0.9Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
2
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
3
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
82
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
14
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
21
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
68
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
17
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+330 / −14
Professionalism
+456 / −13
Responsiveness
+347 / −9
Punctuality
+321 / −10
Value
+195 / −7
