Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%3+0.5Craft & service 20%82+16.4Value 10%14+1.4Momentum 8%21+1.7Track record 7%68+4.8Accountability 5%17+0.9Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCOREOrkin
Millbrae, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.7★ from 1,069 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: satisfaction.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Orkin is better than 2% of wildlife removal services.F
2
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Orkin is better than 3% of wildlife removal services.F
3
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Orkin is better than 82% of wildlife removal services.A
82
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Orkin is better than 14% of wildlife removal services.F
14
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Orkin is better than 21% of wildlife removal services.D
21
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Orkin is better than 68% of wildlife removal services.B
68
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Orkin is better than 17% of wildlife removal services.F
17
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for mosquito extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$99
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 32 Google reviews tagged “Mosquito extermination”
Eva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Carlo is an excellent technician! He is taking his time and not rushing! Always happy and smiling!!
Mosquito exterminationAnt extermination
ElizabethLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Chris is my go to person. He always makes time to answer any and all questions I have. He goes above and beyond every time he comes. Thank you!
Paid $100–120Great priceSpider exterminationMosquito exterminationBug & insect extermination
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
My technician Tatiana did a great job
Not sureMosquito exterminationAnt extermination
missy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
We have been using Orkin for more than 10 years; and they have always been willing to tell us what needs to be done to keep our home pest-resistant.
Home inspectionRodent exterminationSpider extermination+ Responsiveness
Mare8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
I had questions and Francisco explained to me in detail my concerns. I’m extremely satisfied with his service,
Hornet & wasp exterminationSpider exterminationMosquito extermination+ Responsiveness
C.Local Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Jose was great and knowledgeable. He is always fast as I work from home and the sound of the machine is loud. He's always been very considerate.
Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Larry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Outstanding, thorough, courteous and willing to work hard to solve the problem
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Ekta9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very good
Ant exterminationFlea & mite exterminationMosquito extermination
Sudha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★
Charges get increased without informing . Credits do not reflect even though the person at other end you speak to says difference is credited . If not they seem to work good .
Mosquito exterminationService not listed
Nelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Comes in the timeline promised and very efficient and professional
Ant exterminationBug & insect exterminationFlea & mite extermination+ Professionalism
Avery9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
long time customer and have had the same wonderful exterminator working with us (Alli) for years. She is amazing!
Bug & insect exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
Arlene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We have had a great experience with Orkin. Specifically Jeffrey has been very responsive and addressed our pest issues.
Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
George12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Carlos is great . Very attentive and available.
Mosquito exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Marie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Good work
Ant exterminationBed bug exterminationHornet & wasp extermination
SierraDawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Have only had initial visit so far but I'm very happy at this point!
Mosquito exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Bonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Mike has always been very courteous and responsive. Few problems with insects since using Orkin. On rare occasions when problems have arisen, Orkin responds immediately.
Ant exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Heidi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
We’ve been using Orkin for 12 years - great service from courteous technicians.
Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Aly was great!!! After not being able to reach orkin and our last tech disappearing... super happy to have a friendly face introduce herself.
Ant exterminationFlea & mite exterminationMosquito extermination
HawkLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great work from Jose, the Orkin man. Very professional and on time.
Ant exterminationCockroach exterminationHornet & wasp extermination+ Professionalism
Stefaroo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Rating only, no written review.
Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
Edwin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Rating only, no written review.
Spider exterminationMosquito exterminationAnt extermination+ Professionalism
kathie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Rating only, no written review.
Mosquito exterminationBug & insect extermination+ Professionalism
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Andre1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Shawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
ShonaraLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
FrancisEdited 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Henry5 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Leticia6 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Christopher6 years ago★★★★★
Rating only, no written review.
Ant exterminationMosquito exterminationRodent extermination+ Professionalism
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Ant exterminationMosquito exterminationGeneral pest inspection
Price
$146+44% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 11%Reasonable 69%Overpriced 7%Not sure 13%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 220 | $63–$282 |
| Ant extermination | 205 | $71–$246 |
| General pest inspection | 158 | $61–$126 |
| Spider extermination | 147 | $53–$133 |
| Bug & insect extermination | 60 | $67–$133 |
| Home inspection | 48 | $66–$148 |
| Cockroach extermination | 47 | $71–$214 |
| Flea & mite extermination | 45 | $70–$323 |
