WILDLIFE REMOVAL SERVICES · MILLBRAE, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%3+0.5Craft & service 20%82+16.4Value 10%14+1.4Momentum 8%21+1.7Track record 7%68+4.8Accountability 5%17+0.9Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%3+0.5Craft & service 20%82+16.4Value 10%14+1.4Momentum 8%21+1.7Track record 7%68+4.8Accountability 5%17+0.9Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCOREOrkin
Better than 12% of wildlife removal services · #90 of 102
4.7★1,069 Google reviewsGoogle star rating as shown on Google Maps.
4.65★last 12 monthsAverage stars on reviews from the last 12 months only.
7%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
48%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Orkin for termite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 51
All 12 Google reviews tagged “Termite extermination”
PiereLocal Guide · 159 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★
After 3 years of service, my brand new Cadillac had $21,000 damage thanks to the rats that were left alone by ORKIN and once a 3 months service! and enjoyed all the electrical cables in the engine. I will see what can be done for it.
Rodent exterminationTermite exterminationSpider extermination
Larry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Outstanding, thorough, courteous and willing to work hard to solve the problem
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
The tech Alex, is very professional and knowledgeable. She is always on time and sends a text the day before my appointment. I am pleased with her work!😊
Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Maicy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Great Products In Keeping My Property Safe and Enjoyable!
Bug & insect exterminationFlea & mite exterminationGeneral pest inspection+ Quality
Angelica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Fidel and Robert do a great job every visit. Our family has used this company for several years for our homes. We are always pleased with their work, they are very friendly and professional and always call us day before and day of you remind us of our appointments, which we appreciate
Ant exterminationTermite extermination+ Professionalism
Sharlotta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Rodent exterminationTermite extermination+ Professionalism
FrancisEdited 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Henry5 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Chitra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Johnson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationBed bug exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Jean6 years ago★★★★★
Rating only, no written review.
Rodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Orkin, grey = wildlife removal services average
Rating over time
Price
$146+44% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Great price 11%Reasonable 69%Overpriced 7%Not sure 13%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%3+0.5Craft & service 20%82+16.4Value 10%14+1.4Momentum 8%21+1.7Track record 7%68+4.8Accountability 5%17+0.9Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
2
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
3
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
82
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
14
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
21
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
68
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
17
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+330 / −14
Professionalism
+456 / −13
Responsiveness
+347 / −9
Punctuality
+321 / −10
Value
+195 / −7
