Is Orkin any good?
Our verdict: mixed — #90 of 102 wildlife removal services, better than 12%. Customers single out its craft & service and track record; satisfaction is where it trails.
Craft & service — better than 82% of peers
Value — 14th percentile
Reliability — 3th percentile
Satisfaction — 2th percentile
Price $$$$: 44% above typical
Orkin for ant extermination
Clear ✕206 customers reviewed a ant extermination job here and rated it 4.74★. Most paid $80–100 (category typical: $71–$246). For this job it ranks #65 of 71 wildlife removal services we track.
All 206 Google reviews tagged “Ant extermination” · showing 20
Carlo is an excellent technician! He is taking his time and not rushing! Always happy and smiling!!
Susie was awesome, knowledgable and very thorough. I look forward to working with her through my contract!
Very nice customer service with their service representative! Communicates throughout process and addresses any issues.
Alli was great, professional, knowledgeable, great customer service, etc.
My technician Tatiana did a great job
Our Orkin techs, either our regular service or extra service techs are always friendly and thorough. Service from management to techs on the street is very efficient.
Dylan is always friendly and very receptive to any pest concerns or requests we have. He’s mindful of our kids and pets and always checks in throughout his visit. Great customer service.
We've been using Orkin for years now to control ants around our house. Mike Salem, in particular, has done a fabulous job for us - always letting us know his timing, able to adjust his schedule if we need it, and willing to come out for an additional treatment if necessary (which isn't often). He's always polite…
Michael is very professional and kind.
Great service
Michael was very informative and went about his business thoroughly. He'll be back in a week to follow up.
Prompt and friendly derive. Very professional. Took expected measures to resolve the problem.
Horrible horrible service and communication. First and last time I use them. I called Christina Castillo after she called and left me a message to schedule an appt. She never called me back. The following day I called her again and the lady who took my call said she sent a message to Christina to call me back with…
The service Jesus provided was a top notch. He patiently explained what was going on, how he would treat the issue, and what I could expect. He was considerate and sensitive enough for our four cats welfare. The follow up system Orkin has in place seems great. I just had the initial treatment, and if I follow…
Does a great job, Mike is very professional and always very friendly.
I’m extremely happy with my Orkin service. They have completely eliminated my spider and ant issues. Our technicians are very communicative and professional and always ask if there are problem areas. I’d recommend them to anyone who uses a regular extermination service.
We haven’t been able to eradicate the issue, but the guy who comes out is always talkative & helpful. It’s sometimes hard to get in touch with them, though, & I’m not sure why they don’t return voicemails. Hence the three instead of 5 stars as they have shown up after I’ve tried to reschedule. Edited to 5 stars…
We have been using Orkin for more than 10 years; and they have always been willing to tell us what needs to be done to keep our home pest-resistant.
I've worked with Orkin for several years and they do a great job. Francisco is very thorough.
Did a great job and asked if I had any concerns. When I explained the things I had concerns about they were addressed by the technician.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.7★ from 1,069 Google reviews and an Experts Score of 26/100 (grade D), #90 of 102 wildlife removal services we track. 7% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Orkin charge?
Customers reported a typical bill of $146 (middle half $95–$282), 44% above the wildlife removal services median of $101.
What do customers hire Orkin for?
Mostly rodent extermination (220), ant extermination (205), general pest inspection (158), spider extermination (147).
Does the owner respond to complaints?
The owner replied to 48% of 1–3★ reviews (category: 65%).
