Our verdict: mixed — #90 of 102 wildlife removal services, better than 12%. Customers single out its craft & service and track record; satisfaction is where it trails.
👍 Strengths
Craft & service — better than 82% of peers
👎 Watch-outs
Value — 14th percentile
Reliability — 3th percentile
Satisfaction — 2th percentile
Price $$$$: 44% above typical
Need a specific job done? See what customers paid and said about it here.
35 customers reviewed a hornet & wasp extermination job here and rated it 4.89★. Most paid $200+ (category typical: $66–$184). For this job it ranks #58 of 69 wildlife removal services we track.
All 35 Google reviews tagged “Hornet & wasp extermination” · showing 20
Michelle4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Amazing timely service! Maria is great!!
Great priceHornet & wasp extermination+ Quality
Hao4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Great experience!
Paid $200+Hornet & wasp extermination
Charlot4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Very competent
Reasonable priceHome inspectionHornet & wasp extermination
GlendaLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Great efficient service. Friendly professional workers who listen to your issues and then explain the steps they plan to solve the problem. I love how if something comes up in-between my next service appointment, they will return ASAP, at no additional charge. Kudos to the whole Orkin team.
Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Professionalism
Patricia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I was able to schedule an appointment quickly to start working on the issue with yellow jackets in the yard. I am confident that the problem will be resolved.
Paid $200+Reasonable priceHornet & wasp extermination
Erica7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I’m extremely happy with my Orkin service. They have completely eliminated my spider and ant issues. Our technicians are very communicative and professional and always ask if there are problem areas. I’d recommend them to anyone who uses a regular extermination service.
Hornet & wasp exterminationSpider exterminationGeneral pest inspection
Mare8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
I had questions and Francisco explained to me in detail my concerns. I’m extremely satisfied with his service,
Hornet & wasp exterminationSpider exterminationMosquito extermination+ Responsiveness
larry3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Francisco was great on last visit
Secured holes and cracks from critters & very attentive
Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness
C.Local Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Jose was great and knowledgeable. He is always fast as I work from home and the sound of the machine is loud. He's always been very considerate.
Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Larry8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Outstanding, thorough, courteous and willing to work hard to solve the problem
Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Mark1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Juan Prado is the Orkin rep who provides my service. He's always very professional, on time, and does a great job!
Hornet & wasp extermination+ Punctuality+ Quality+ Professionalism
Rodney1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Was on time answer all my questions.
Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Evariste2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Good service.
Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Igor5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great communication - I get a notification a day prior and follow up when the technician is on the way. Attention to detail, thorough and always make an effort to address any issues/requests that I bring up.
Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Marie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Good work
Ant exterminationBed bug exterminationHornet & wasp extermination
Heidi7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
We’ve been using Orkin for 12 years - great service from courteous technicians.
Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
KathyLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Love terminix! They are very responsive and take great care of us!
Ant exterminationHornet & wasp exterminationRodent extermination+ Punctuality+ Quality+ Professionalism
JONI4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Dependable, thorough, professional and friendly! Thank you Juan!!!!
Ant exterminationHornet & wasp exterminationSpider extermination
HawkLocal Guide · 104 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great work from Jose, the Orkin man. Very professional and on time.
Ant exterminationCockroach exterminationHornet & wasp extermination+ Professionalism
alyssa1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Allli was very communicative and professional. Friendly and did a thorough job. She is the best pest control technician we have ever had. We would like Alli to continue to be our specialist. Thank you.
Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Yes by most measures: 4.7★ from 1,069 Google reviews and an Experts Score of 26/100 (grade D), #90 of 102 wildlife removal services we track. 7% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Orkin charge?
Customers reported a typical bill of $146 (middle half $95–$282), 44% above the wildlife removal services median of $101.
What do customers hire Orkin for?
Mostly rodent extermination (220), ant extermination (205), general pest inspection (158), spider extermination (147).
Does the owner respond to complaints?
The owner replied to 48% of 1–3★ reviews (category: 65%).
