Is Orkin any good?
Our verdict: mixed — #90 of 102 wildlife removal services, better than 12%. Customers single out its craft & service and track record; satisfaction is where it trails.
Craft & service — better than 82% of peers
Value — 14th percentile
Reliability — 3th percentile
Satisfaction — 2th percentile
Price $$$$: 44% above typical
Orkin for rodent extermination
Clear ✕220 customers reviewed a rodent extermination job here and rated it 4.62★. Most paid $200+ (category typical: $63–$282). For this job it ranks #86 of 88 wildlife removal services we track.
All 220 Google reviews tagged “Rodent extermination” · showing 20
Jesus was very neat and clean and was very efficient at locating where rodents would enter the crawl space.
Andres and Nate from Orkin did a great job sealing holes in the walls and covering openings outside my house. They completed the work in a timely manner and answered every question I had. They clearly explained the problems they found and how they were going to address them. I really appreciated their…
Missed appointments, no responses to calls or messages. Terrible customer service and follow up.
Very nice customer service with their service representative! Communicates throughout process and addresses any issues.
Nick is doing a great job. He’s getting used to his new territory since Carlos retired.
Alli was great, professional, knowledgeable, great customer service, etc.
Our Orkin techs, either our regular service or extra service techs are always friendly and thorough. Service from management to techs on the street is very efficient.
I love knowing that an Orkin tech will be at our home to help keep spiders and rats out of my yard and house. We always get great support, even with sudden invasions of ants or any other pest. Orkin customer service reps are kind and helpful.
The agent/expert that came out to inspect and treat our home was very professional. Believe his name was Rich/Richard. He’s been with the company, I think he said only since last year, so not too long. But you can tell from the information he shared with my family that his knowledge about pest control and…
Tatiana is incredible. Polite timely and informative. Tatiana is the embodiment of customer service.
Excellent. Customer Service is amazing. Very dedicated to their craft. Thank you so much
Mike keeps me informed and follows up, continues to try new ways to protect my home. Very professional.
The technician ultimately did a good job removing rat poop and sanitizing, but he only worked for 2hrs under my house instead of the estimated 5 hrs, and I still had to pay the full cost. He arrived on time initially 8-10am but had to wait for a hepa filter, then had to go out for a longer extension cord, then had…
Very bad. He is very rude.
The Orkin man was kind and explained everything well
Thankful for experienced employee knowing how to make the right decisions .
Great efficient service. Friendly professional workers who listen to your issues and then explain the steps they plan to solve the problem. I love how if something comes up in-between my next service appointment, they will return ASAP, at no additional charge. Kudos to the whole Orkin team.
This morning I called to have a dead rat removed from our yard. Allie came this afternoon and removed it. She was knowledgeable, efficient and very pleasant to speak with. As we went over history of service since October, she reminded me how important it was to remove ,current insulation, sanitize and repair damage…
Great friendly service from inspector Ethan!
Excellent service by Mike as always .... he is the best.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.7★ from 1,069 Google reviews and an Experts Score of 26/100 (grade D), #90 of 102 wildlife removal services we track. 7% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Orkin charge?
Customers reported a typical bill of $146 (middle half $95–$282), 44% above the wildlife removal services median of $101.
What do customers hire Orkin for?
Mostly rodent extermination (220), ant extermination (205), general pest inspection (158), spider extermination (147).
Does the owner respond to complaints?
The owner replied to 48% of 1–3★ reviews (category: 65%).
