How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%3+0.5Craft & service 20%82+16.4Value 10%14+1.4Momentum 8%21+1.7Track record 7%68+4.8Accountability 5%17+0.9Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCOREOrkin
Millbrae, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.7★ from 1,069 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: satisfaction.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for cockroach extermination
Clear ✕All 47 Google reviews tagged “Cockroach extermination” · showing 20
Susan was terrific. She explained the process for roach extermination and answered all our question.
Tatiana Johnson provides excellent customer service. She confirms appointments, communicates well, is flexible, responsible, and thorough. Tatiana understands what customer service is all about! Thank you Tatiana!
Polite and efficient.
I absolutely am happy with MARIA and her excellent work!!!👍👍👍😘
When they visit they are always professional answer all my concerns
Outstanding, thorough, courteous and willing to work hard to solve the problem
The representative was professional and knowledgeable. He answered my questions about the ingredients if the spray.
Ally is the absolute best. We have her on request. She’s super thorough, my dog is comfortable with her (which says a lot - she does not let anyone on our property), she is on time and on the rare occasion she is running late she contacts us right away. We also always have a good chat and we super appreciate her.…
Jamaya was great! Very friendly, professional and knowledgeable. I would definitely recommend!
The person who came to do the job was good. He did his work and gave me a tour of what he did.
Your Orkin technician (Sonny) was very professional in all aspects good knowledge of his work great information
Jacob R is fantastic!!! I’m only gonna stick to Orkin because of his charisma and knowledge. This is simply the best extermination company I’ve ever gotten the pleasure to work with.
My technician Juan, is a stand-up guy. When I called him seeing an upsurge in pests, he scheduled another appointment right away and told me if I see an upsurge to give him a call and he would come out as soon as he could. I would say that is going above and beyond. I feel if ever I have a need he is definitely the guy to call. Thank you Juan. Thank you.
Jose Chavez is very professional and friendly. He always does a good job.I would highly recommend him.
Great with follow through!
Good job thanks .
The Technicians servicing our home are knowledgeable and helpful. The local office is understaffed, but when I got a hold of the office via email communication was much easier. Overall good experience using Orkin
Juan Prado is excellent! He knows what to do after talking about my concern with him! He follows through and solves the problem whatever it is especially ant infestation. Well done Juan!
The tech Jose always does his best to explain the process and is on time and courteous and thorough.
Great service the technician did a thorough job and answer any questions I had
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 220 | $63–$282 |
| Ant extermination | 205 | $71–$246 |
| General pest inspection | 158 | $61–$126 |
| Spider extermination | 147 | $53–$133 |
| Bug & insect extermination | 60 | $67–$133 |
| Home inspection | 48 | $66–$148 |
| Cockroach extermination | 47 | $71–$214 |
| Flea & mite extermination | 45 | $70–$323 |
