How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%3+0.5Craft & service 20%82+16.4Value 10%14+1.4Momentum 8%21+1.7Track record 7%68+4.8Accountability 5%17+0.9Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCOREOrkin
Millbrae, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.7★ from 1,069 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: satisfaction.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for home inspection
Clear ✕All 50 Google reviews tagged “Home inspection” · showing 40
Arrived on time, immediately filled in two entrance points for rats. Very efficient and respectful of my property
Mike is thorough and friendly. Knowledgeable, and always goes the extra mile to make sure we're covered.
Andres and Nate from Orkin did a great job sealing holes in the walls and covering openings outside my house. They completed the work in a timely manner and answered every question I had. They clearly explained the problems they found and how they were going to address them. I really appreciated their…
The inspection is not complete yet. But even after the initial inspection I feel like I can trust Orkin. The building I live in uses EcoLabs and they are more willing to hide the results of the inspection they didn’t do. Andres told me what is supposed to happen during inspections and treatment. The Orkin employee…
Friendly organized service
It was easy to make an appointment with Orkin and servicing was prompt. I appreciated my technician, Mike Salem, who analyzed how serious my problem was (turned out to be a small issue), what basic services Orkin provided and what came at additional costs. It was helpful to get his honest assessment so that I could…
Outstanding service and very helpful in helping me rid my home of spider and silverfish. Thank you so much!
Very nice customer service with their service representative! Communicates throughout process and addresses any issues.
Nick is doing a great job. He’s getting used to his new territory since Carlos retired.
great service and Chris is awesome!
Juan is professional and friendly. He did a thorough inspection and explained everything clearly. We are happy to work with him and recommend him to others.
I’ve used Orkin to contend with ants, mosquitos and rodents, and they’ve been consistently responsive, reliable and effective.
Very competent
The agent/expert that came out to inspect and treat our home was very professional. Believe his name was Rich/Richard. He’s been with the company, I think he said only since last year, so not too long. But you can tell from the information he shared with my family that his knowledge about pest control and…
Maria Marin is terrific and very customer service focused
The Orkin man was kind and explained everything well
Thankful for experienced employee knowing how to make the right decisions .
Knowledgeable and courteous service
Great customer service Too notch!
Came on time. Thorough inspection.
Great friendly service from inspector Ethan!
Very friendly and thorough check for pests. Treated room where needed and didn’t do unnecessary treatment. Checked attic and crawl space. I am pleased with the company.
Easy to schedule, able to get service within 1 day. Good communication, prompt, friendly, and informed service for rodents. They have a wildlife team to help with raccoon invasion with wildlife removal if needed which we have plans to use next week.
Wonderful service great in every way would recommend ❗️❗️
Michael communicated while on route, and upon arrival. He was pleasant, personable and very knowledgeable. He explained in detail his plan of action for finding an exterminating rats. His initial inspection confirmed that we had rodents and he went about setting traps in a crawlspace and attic. He explained that he…
Mike is the man you want to take care of your home. Very knowledgeable and friendly. Gave me good advice on pest proofing my property it was like having my neighbor help me out!
Does a great job, Mike is very professional and always very friendly.
We have been using Orkin for more than 10 years; and they have always been willing to tell us what needs to be done to keep our home pest-resistant.
Took forever to get a tech to the garage. Promised one type of trap and a different one was placed. Not good at all. Will not use again.
Mike is the best! Keeps me informed of what is happening around the yard, shows up when he says he will and is always friendly. Great peace of mind being cared for by Orkin!! When Mike was out the replacement was fantastic too!!
Always a wonderful, positive experience. José is very professional and knows his business.
Very easy scheduling process, technician was very professional and knowledgeable, looking forward to continuing services.
The person who came to do the job was good. He did his work and gave me a tour of what he did.
Alli was extremely thorough, knowledgeable, and efficient with the service she provided!
Very thorough and careful with the application of the ant poison .
Matt was very polite and informative
The service is always incredible!!! I highly recommend Orkin!!
Have had a great experience at Orkin thanks to our service technician Matt! He is always very responsive and communicates well on any questions we have. He is knowledgeable about all that is needed for our home and these pests and helps put us at ease with his proactive attitude to do what is needed to get the job…
Our technician, Allie jumped right into the house and started making suggestions not offered by the previous pest control company. More than the knowledge and enthusiasm she exhibited,, her commitment & personal ownership of that aspect of our home ownership was both refreshing & encouraging. Allie is a great…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 220 | $63–$282 |
| Ant extermination | 205 | $71–$246 |
| General pest inspection | 158 | $61–$126 |
| Spider extermination | 147 | $53–$133 |
| Bug & insect extermination | 60 | $67–$133 |
| Home inspection | 48 | $66–$148 |
| Cockroach extermination | 47 | $71–$214 |
| Flea & mite extermination | 45 | $70–$323 |
