How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%3+0.5Craft & service 20%82+16.4Value 10%14+1.4Momentum 8%21+1.7Track record 7%68+4.8Accountability 5%17+0.9Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCOREOrkin
Millbrae, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.7★ from 1,069 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: satisfaction.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for spider extermination
Clear ✕All 148 Google reviews tagged “Spider extermination” · showing 20
Jesus was our Tech and he was great. We did a walk thru of the problem areas, and he explained what his process was and answered all of my questions. He removed all of the nests and webs from the exterior and treated the areas. He was very professional.
Susie was awesome, knowledgable and very thorough. I look forward to working with her through my contract!
Very nice customer service with their service representative! Communicates throughout process and addresses any issues.
Chris is my go to person. He always makes time to answer any and all questions I have. He goes above and beyond every time he comes. Thank you!
Alli was great, professional, knowledgeable, great customer service, etc.
Service is not the same; the person that came out to clean webs and spray pretty much did a half a.. job and left a lot cobwebs behind. When he returned my call he seemed to have an attitude like I was bothering him and that there should be nothing there but he’ll come back out - I came home later and the same web…
I love knowing that an Orkin tech will be at our home to help keep spiders and rats out of my yard and house. We always get great support, even with sudden invasions of ants or any other pest. Orkin customer service reps are kind and helpful.
Dylan is always friendly and very receptive to any pest concerns or requests we have. He’s mindful of our kids and pets and always checks in throughout his visit. Great customer service.
The Orkin man was kind and explained everything well
Great efficient service. Friendly professional workers who listen to your issues and then explain the steps they plan to solve the problem. I love how if something comes up in-between my next service appointment, they will return ASAP, at no additional charge. Kudos to the whole Orkin team.
I absolutely am happy with MARIA and her excellent work!!!👍👍👍😘
Horrible horrible service and communication. First and last time I use them. I called Christina Castillo after she called and left me a message to schedule an appt. She never called me back. The following day I called her again and the lady who took my call said she sent a message to Christina to call me back with…
The Orkin technician who came to our house was very knowledgeable about our problem. He took time to explain what needed to be done, and he explained what initial steps he would take. He was exceptionally helpful in explaining the steps we should take over the next two months. I was very impressed with his knowledge and his overall plan.
Service person was amiable. Cleaning/sweeping of cobwebs in the front area was complete along the fencing and building itself. Fencing in the back was handled as well. The front entry webs were minimal probably due to last treatment
Does a great job, Mike is very professional and always very friendly.
After 3 years of service, my brand new Cadillac had $21,000 damage thanks to the rats that were left alone by ORKIN and once a 3 months service! and enjoyed all the electrical cables in the engine. I will see what can be done for it.
I’m extremely happy with my Orkin service. They have completely eliminated my spider and ant issues. Our technicians are very communicative and professional and always ask if there are problem areas. I’d recommend them to anyone who uses a regular extermination service.
We have been using Orkin for more than 10 years; and they have always been willing to tell us what needs to be done to keep our home pest-resistant.
I had questions and Francisco explained to me in detail my concerns. I’m extremely satisfied with his service,
Timely, professional, takes care of all of my unwanted bugs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 220 | $63–$282 |
| Ant extermination | 205 | $71–$246 |
| General pest inspection | 158 | $61–$126 |
| Spider extermination | 147 | $53–$133 |
| Bug & insect extermination | 60 | $67–$133 |
| Home inspection | 48 | $66–$148 |
| Cockroach extermination | 47 | $71–$214 |
| Flea & mite extermination | 45 | $70–$323 |
