Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%3+0.5Craft & service 20%82+16.4Value 10%14+1.4Momentum 8%21+1.7Track record 7%68+4.8Accountability 5%17+0.9Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCORE

Orkin

Millbrae, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.7★ from 1,069 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: satisfaction.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Orkin is better than 2% of wildlife removal services.F
2
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Orkin is better than 3% of wildlife removal services.F
3
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Orkin is better than 82% of wildlife removal services.A
82
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Orkin is better than 14% of wildlife removal services.F
14
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Orkin is better than 21% of wildlife removal services.D
21
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Orkin is better than 68% of wildlife removal services.B
68
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Orkin is better than 17% of wildlife removal services.F
17

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 51

All 12 Google reviews tagged “Termite extermination”

PiereLocal Guide · 159 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

After 3 years of service, my brand new Cadillac had $21,000 damage thanks to the rats that were left alone by ORKIN and once a 3 months service! and enjoyed all the electrical cables in the engine. I will see what can be done for it.

Rodent exterminationTermite exterminationSpider extermination
Larry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Outstanding, thorough, courteous and willing to work hard to solve the problem

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The tech Alex, is very professional and knowledgeable. She is always on time and sends a text the day before my appointment. I am pleased with her work!😊

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Maicy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great Products In Keeping My Property Safe and Enjoyable!

Bug & insect exterminationFlea & mite exterminationGeneral pest inspection+ Quality
Angelica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Fidel and Robert do a great job every visit. Our family has used this company for several years for our homes. We are always pleased with their work, they are very friendly and professional and always call us day before and day of you remind us of our appointments, which we appreciate

Ant exterminationTermite extermination+ Professionalism
Sharlotta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Rodent exterminationTermite extermination+ Professionalism
FrancisEdited 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Henry5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Chitra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Johnson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Jean6 years ago★★★★★

Rating only, no written review.

Rodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

Price

$146+44% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 69%Overpriced 7%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination220$63–$282
Ant extermination205$71–$246
General pest inspection158$61–$126
Spider extermination147$53–$133
Bug & insect extermination60$67–$133
Home inspection48$66–$148
Cockroach extermination47$71–$214
Flea & mite extermination45$70–$323

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