Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%3+0.5Craft & service 20%82+16.4Value 10%14+1.4Momentum 8%21+1.7Track record 7%68+4.8Accountability 5%17+0.9Experts Score= 26Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.26SCORE

Orkin

Millbrae, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.7★ from 1,069 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: satisfaction.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Orkin is better than 2% of wildlife removal services.F
2
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Orkin is better than 3% of wildlife removal services.F
3
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Orkin is better than 82% of wildlife removal services.A
82
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Orkin is better than 14% of wildlife removal services.F
14
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Orkin is better than 21% of wildlife removal services.D
21
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Orkin is better than 68% of wildlife removal services.B
68
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Orkin is better than 17% of wildlife removal services.F
17

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$72–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 51

All 11 Google reviews tagged “Termite inspection”

GlendaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great efficient service. Friendly professional workers who listen to your issues and then explain the steps they plan to solve the problem. I love how if something comes up in-between my next service appointment, they will return ASAP, at no additional charge. Kudos to the whole Orkin team.

Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Professionalism
Larry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Outstanding, thorough, courteous and willing to work hard to solve the problem

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The tech Alex, is very professional and knowledgeable. She is always on time and sends a text the day before my appointment. I am pleased with her work!😊

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Erik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alli was extremely thorough, knowledgeable, and efficient with the service she provided!

Ant exterminationHome inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Triana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jose is very professional and provides service above and beyond. Definitely recommends him to other people

General pest inspectionRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Professionalism
HainingLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician was very professional. Even though our house was not infested with termites, he still inspected the whole house and gave us honest suggestions. Will definitely hire them again!

Flea & mite exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Christie3 years ago★★★★★

Rating only, no written review.

Rodent exterminationTermite inspection
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General pest inspectionTermite inspection+ Punctuality+ Professionalism
Victor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
FrancisEdited 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality

Price

$146+44% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 69%Overpriced 7%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination220$63–$282
Ant extermination205$71–$246
General pest inspection158$61–$126
Spider extermination147$53–$133
Bug & insect extermination60$67–$133
Home inspection48$66–$148
Cockroach extermination47$71–$214
Flea & mite extermination45$70–$323

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