Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Orkin logo
Orkin
San Diego, CA · 4.8★ (1,863)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%17+5.9Reliability 15%22+3.3Craft & service 20%89+17.8Value 10%64+6.4Momentum 8%20+1.6Track record 7%90+6.3Accountability 5%84+4.2Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46
RankPosition by Experts Score among all companies we track in this category.#62
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$130
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.3.2%

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Orkin for cockroach extermination

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Jobs reviewedHow many Google reviews are tagged with this job.138
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 138 Google reviews tagged “Cockroach extermination” · showing 20

elvia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Carlos was thorough and very professional

Paid $100–120Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
ToddLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Angel (Joey) is always amazing and provides excellent service every time! Thanks Angel and Orkin!

Paid $40–60Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Nick10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very polite and professional. Prompt service. Always get a reminder phone call the day before they come out.

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
erica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience with Orkin! Cody was super informative and did a great job. Really happy!!

Paid $80–100Great priceRodent exterminationSpider exterminationCockroach extermination
Cherrie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Adam was professional, detail-oriented, and worked efficiently. Great service! Highly recommend!

Cockroach extermination+ Responsiveness+ Quality+ Professionalism
Suzanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The techs are great. It is the super visors I have issue with. Last week a tech was suppose to be at the house between 10:00-12:00 Finch lane in San Diego, I called at 11:55AM found out that the tech called in sick. I have no problem with that. My problem is NO ONE NOTIFIED ME. I asked that a supervisor get ahold…

Flea & mite exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Heike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Prompt service

Bug & insect exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Professionalism
PhillipLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Augustine from Orkin is awesome. He goes above and beyond. He's a true MVP.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Esther4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service professional takes time out to discuss any concerns . Spends a good amount of time treating areas around my home.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Vernon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric always provides high quality service.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Gordon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very prompt

Ant exterminationCockroach extermination+ Professionalism
O6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hello, I have been happy with Orkin since I chose them for pest control. Appreciate their work.

Ant exterminationBug & insect exterminationCockroach extermination
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rigoberto Gonzalez was my tech and was extremely thorough and professional. He was personable and understanding throughout the whole inspection and remediation process. Highly recommend him as a technician!

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
BrettLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Pablo was phenomenal timely efficient and thoroughly killed the bugs

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I was hoping to get service for all spiders, nat's and roaches. But I was grateful for what they were able to do.

Bug & insect exterminationCockroach extermination+ Professionalism
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team seemed very knowledgeable, professional and seemed dedicated to help my pest issue. First treatment is next week, assessment was today. So far, so good.

Cockroach extermination
Ronald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Technician was very personable, honest and efficient. Completed all service in a timely manner and was knowledgeable about his craft. Pleasure to work with.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Hank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Terrific service! The service person Paul is the best there is.

Ant exterminationCockroach exterminationFlea & mite extermination
MaryLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been a long time customer with Orkin services . My expectations and experience with Orkin has been wonderful. First the costumer service staff is excellent and very professional. Your concerns are their priority. The technician are prepared and ready to perform their duties. Over all i highly recommend Orkin…

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Eric7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and communicative.

Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more cockroach extermination reviews (118 more) →

Why it scores 46How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%17+5.9Reliability 15%22+3.3Craft & service 20%89+17.8Value 10%64+6.4Momentum 8%20+1.6Track record 7%90+6.3Accountability 5%84+4.2Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction17
Reliability22
Craft & service89
Value64
Momentum20
Track record90
Accountability84

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