How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%17+5.9Reliability 15%22+3.3Craft & service 20%89+17.8Value 10%64+6.4Momentum 8%20+1.6Track record 7%90+6.3Accountability 5%84+4.2Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREOrkin
Better than 39% of wildlife removal services · #62 of 102
Orkin for bug & insect extermination
Clear ✕All 72 Google reviews tagged “Bug & insect extermination” · showing 20
Orkin is very responsive, and Paul is great! He analyzes the situation, checks for reasons why, and then comes up with a plan. I am regularly scheduled to keep the bugs under control and they are under much better control.
We expected our guy to be wearing a mask, considering the current circumstances. Other than that, his service, knowledge and professionalism were excellent.
Carlos was thorough and very professional
Very quick to respond and address the issue. Technician was knowledgeable and courteous. We are very happy with our experience.
Robert was very professional, knowledgeable, and did a fabulous job. Very nice to be "ant free" with a pet friendly product. Robert answered all questions, and pointed out a couple things we could do to reduce infestations. Excellent representative for Orkin!
Angel (Joey) is always amazing and provides excellent service every time! Thanks Angel and Orkin!
Paul is always professional and calls a few days before and again the night before.. Thank you Paul.
Always a pleasure to do business with Paul. He is punctual, friendly, professional, knowledgeable, and has a great attitude with a contagious smile 😃. Keep up the great work, Paul. You are the best!
Very polite and professional. Prompt service. Always get a reminder phone call the day before they come out.
Pablo did a wonderful job. He also added extra boxes for rats that are a big problem in our house.
Very professional, very responsive and arrival at the promised time. Good communication skills and very thorough in doing the work
Always on-time, courteous, and professional! Very effective extermination treatment with every regular visit.
The business goes through their share of service people just like any other service business, but all of them try to do their best every time. The phone and email customer service contacts are always available, responsive and helpful. The online scheduling and change is convenient and easy. They return any time the…
Great job and good attitude !!!
Every encounter I have with Orkin they are always so professional, kind, and caring for my needs. You pay top dollar but get great quality service. Your technician takes their time and discusses our issues and wants to do all they can to solve the problem.
I always get excellent service with Orkin. Michael does a nice job every time.
Great customer service!!!!
Prompt service
Paul has been our technician for a long time and he is professional, reliable and an excellent communicator. I always know exactly when he is coming and he is always on time. He texts when he arrives and when he leaves. He also gives me an update the pests he treated for. Very happy with the service.
Jose was Very polite and great service!
vs category
Blue = Orkin, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%17+5.9Reliability 15%22+3.3Craft & service 20%89+17.8Value 10%64+6.4Momentum 8%20+1.6Track record 7%90+6.3Accountability 5%84+4.2Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
