How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%17+5.9Reliability 15%22+3.3Craft & service 20%89+17.8Value 10%64+6.4Momentum 8%20+1.6Track record 7%90+6.3Accountability 5%84+4.2Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREOrkin
Better than 39% of wildlife removal services · #62 of 102
Orkin for general pest inspection
Clear ✕All 228 Google reviews tagged “General pest inspection” · showing 60
Jair (Angel) arrived right on time on this HOT October day and got right to work conducting a scheduled inspection/ pest deterrent visit, cleaning spider webs on the eaves, checking and rebaiting rodent traps. We discussed our typical ant and pest issues and he checked and sprayed all around the perimeter. It's…
Scheduled for the next day. Arrived at requested hour. Was polite, efficient and through. We were happy with the whole process.
We expected our guy to be wearing a mask, considering the current circumstances. Other than that, his service, knowledge and professionalism were excellent.
Carlos was thorough and very professional
Robert was very professional, knowledgeable, and did a fabulous job. Very nice to be "ant free" with a pet friendly product. Robert answered all questions, and pointed out a couple things we could do to reduce infestations. Excellent representative for Orkin!
Our technician is efficient, professional, thorough, and careful ,(recognizing that we have an outdoor dog). Our quarterly service is reasonably priced, too. We definitely recommend Orkin...
Always a pleasure to do business with Paul. He is punctual, friendly, professional, knowledgeable, and has a great attitude with a contagious smile 😃. Keep up the great work, Paul. You are the best!
Very polite and professional. Prompt service. Always get a reminder phone call the day before they come out.
Friendly and professional service technicians!
Pablo did a wonderful job. He also added extra boxes for rats that are a big problem in our house.
Great guy, attentive to detail and excellent communication
The business goes through their share of service people just like any other service business, but all of them try to do their best every time. The phone and email customer service contacts are always available, responsive and helpful. The online scheduling and change is convenient and easy. They return any time the…
Great job and good attitude !!!
Mr. Eyler is very professional and always on time.
Christian has been our technician for quite awhile. He has always done a great job. And is responsive to our needs.
Technician was on time. Did an ex The technical was very good. So thank you very much, appreciate it.cellent job. Can't say nothing but good things about the tech.
Christian is always timely, friendly and efficient. I no longer see ants and now just a spider here and there. Thank you Christian! Good job!!
Paul is very courteous, and professional. We enjoy him
I called for emergency assistance with an influx of ants. My call was returned within 8 hours and I received a next-day appointment. The exterminator contacted me the morning of my appointment asking for details of the problem. Hr addressed my specific concerns and those of my husband. He then send a text summarizing his visit with some details.
Excellent service
ORKIN was excellent as usual! Very knowledgeable, friendly, and efficient
Quick to respond and clearly explained options. Available by phone if any new activity is sighted to be dealt with.
Excellent, timely and courteous service ! As always. Cristian was timely, efficient and courteous. Highly recommend !
Paul has been our technician for a long time and he is professional, reliable and an excellent communicator. I always know exactly when he is coming and he is always on time. He texts when he arrives and when he leaves. He also gives me an update the pests he treated for. Very happy with the service.
The service tech (Diego) was helpful and professional. I really appreciated the way he explained the Orkin process, and also showed me the trouble spot around my home with solutions.
Great job! Very efficient!
Great work first class
Augustine from Orkin is awesome. He goes above and beyond. He's a true MVP.
Great service professional takes time out to discuss any concerns . Spends a good amount of time treating areas around my home.
Always flexible with schedule and professional
I’ve been pleased with Orkin service and especially with the technician who performs the service every two months. Christian is a very nice young man, who is reliable, dependable, professional and communicative. I didn’t shop around as I live in a condo and my immediate neighbor is an Orkin customer. I thought it best to use the same company.
Ricardo did a great job looking over our property and explaining areas we should monitor. Very professional, on time, great communication skills, and a veteran! Thanks for the great job!
Always really great, pleasant and professional. They always ask if there are problems areas that need immediate attention when they arrive and take care of it right away before doing the full service everywhere else.
Willie, the Orkin technician, always get the job done.
Orkin is one of the highest rated for best control and I feel they have my and the houses’s best interest working to keep the structure safe. I appreciated their time and efforts. Jason and Martin have been first class in caring and follow through with their services and more.
Positive experience. Christian was thorough in examining the issue and implemented the necessary fixes to the problems.
Great experience. Tech was really fast. Although he was a raider fan, I had a good conversation.
They were professional and polite.
Hello, I have been happy with Orkin since I chose them for pest control. Appreciate their work.
I am very content with their service. I had some spiders inside and outside the house that were so scary, and I called to schedule in a quick service. They came in right away to spray and get rid of the spiders. When I need to reschedule, Orkin always answers my request in a timely manner to work around my busy schedule.
Both technicians arrived on time...masked and gloved. Shared all I needed to do to deal with rodent issue and flexible about follow up to check on traps.
Our technician, Diego, called when he was on the way, was very communicative, and professional. When it came to the service, he explained exactly what he was going to do, and then was very thorough. We have a huge problem with ants at our house. After one visit there has been a drastic reduction in ants, and because…
Pablo was phenomenal timely efficient and thoroughly killed the bugs
They are concerned about my house and how to to protect, correct and improve it.
I hired them to get rid of a bunch of black widows that I’ve been seeing around my home and he made sure to do a thorough job, and he took the time to listen to my concerns and make sure everything was covered instead of just spraying a few things quickly and leaving like a lot of other pest control guys do. Highly recommend
Technician was very personable, honest and efficient. Completed all service in a timely manner and was knowledgeable about his craft. Pleasure to work with.
I had the professional and personal experience with an Orkin Representative by the name of Diego. I found Diego to be very knowledgeable, personable and have extremely good customer service skills. Diego was thorough and detailed in his inspection. Diego represents the brand of Orkin very well. I would…
Very professional and prompt service provided with positive results
Terrific service! The service person Paul is the best there is.
Quick and efficient.
We are extremely happy with Orkin. They are very professional and extremely responsive. We had a bad smell permeating our house and they were able send out our ex hi Ian same day.
Initial Customer service was great to set it up. When the exterminator came it was great and quick. Only comment i would suggest is i wish the customer service rep told me prior when they come that once they sprayed i would have to be out of the house for a couple hours and if i wanted all the baseboards sprayed,…
I have been a long time customer with Orkin services . My expectations and experience with Orkin has been wonderful. First the costumer service staff is excellent and very professional. Your concerns are their priority. The technician are prepared and ready to perform their duties. Over all i highly recommend Orkin…
The technician was prompt, courteous, and knowledgeable. Was satisfied with his recommendation. Will use their service in the future.
Polite, on time, effective treatments.
I had an excellent experience, polite and reliable.
Professional, friendly service! Love the fact that the technican is timely and considerate; always a job well done.
The representative was professional and courteous and on time
It was at several different properties over the years. I have used Orkin for more than 20 years.
They a very professional job and have rid us of the rodent infestation.In such a short time. Thank You
vs category
Blue = Orkin, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%17+5.9Reliability 15%22+3.3Craft & service 20%89+17.8Value 10%64+6.4Momentum 8%20+1.6Track record 7%90+6.3Accountability 5%84+4.2Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
