How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%17+5.9Reliability 15%22+3.3Craft & service 20%89+17.8Value 10%64+6.4Momentum 8%20+1.6Track record 7%90+6.3Accountability 5%84+4.2Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREOrkin
Better than 39% of wildlife removal services · #62 of 102
Orkin for rodent extermination
Clear ✕All 219 Google reviews tagged “Rodent extermination” · showing 40
Update dealing with rats for 4 months they are destroying everything in my house and Orkin just sets out your trap and does courtesy inspections bit every time they leave something new is destroyed. I’m out a dryer a couch a stove and dishwasher so far. Thanks Orkin!!! My service guy is awesome Paul he gets 5 stars…
Christian is always so professional and helpful. Thank you for always helping us out.
Personable conscientious workers
Technician came and did not explain well. We asked him to spray on top ceilings of all rooms. He stated he could not do that. He did not put sticker traps as well. Other technician before him came and explained well what he did and put the traps. It seemed technician did it so fast that he was ready to get out of the place.
First inital visit was great! Robert Guzman was thorough with the inspection and even sprayed for insects when we initially requested assistance with rodents. Came on time and had great communication skills. Happy to have Orkin to help my mom while I live put of town. I look forward to their help with the rodent…
Angel (Joey) is always amazing and provides excellent service every time! Thanks Angel and Orkin!
Very polite and professional. Prompt service. Always get a reminder phone call the day before they come out.
Great experience with Orkin! Cody was super informative and did a great job. Really happy!!
Great service with just a days notice. Cleaned up the droppings even though there wasn't a rodent in the trap. Appreciate this service!
Pablo did a wonderful job. He also added extra boxes for rats that are a big problem in our house.
The business goes through their share of service people just like any other service business, but all of them try to do their best every time. The phone and email customer service contacts are always available, responsive and helpful. The online scheduling and change is convenient and easy. They return any time the…
Christian has been our technician for quite awhile. He has always done a great job. And is responsive to our needs.
Edgardo was great! Very professional, excellent customer service. I feel so confident that they made sure no subterranean termites will ever see the light of day around this house. Excellent!
Every encounter I have with Orkin they are always so professional, kind, and caring for my needs. You pay top dollar but get great quality service. Your technician takes their time and discusses our issues and wants to do all they can to solve the problem.
Orkin has great technician They are polite, helpful, and knowledge of their work is excellent. I recommend Orkin to my family and friend.
Quick to respond and clearly explained options. Available by phone if any new activity is sighted to be dealt with.
Prompt service
The team was very professional and extremely helpful. Your team is a real asset to Orkin. Christian was awesome.
john gave excellent service
The service tech (Diego) was helpful and professional. I really appreciated the way he explained the Orkin process, and also showed me the trouble spot around my home with solutions.
Tech was extremely helpful to get traps Set for rodents and close up any potential entry holes in the wall.
Great job! Very efficient!
Great work first class
Roberto was excellent. He was very knowledgeable, professional and kind. He listened to my concerns and went above and beyond. I had used other pest control services in the past in my previous homes and stopped them because they did a below average job. I was very pleased and highly recommend. A little pricey though.
Great service professional takes time out to discuss any concerns . Spends a good amount of time treating areas around my home.
Quality work and really good customer service. Would highly recommend
Eric is always very professional and was able to come quickly. Thanks for being so responsive.
Really nice personnel. Very obliging. Fine job.
Orkin is one of the highest rated for best control and I feel they have my and the houses’s best interest working to keep the structure safe. I appreciated their time and efforts. Jason and Martin have been first class in caring and follow through with their services and more.
Very happy with our Orkin service for 20 years now. Excellent service and professional.
Both technicians arrived on time...masked and gloved. Shared all I needed to do to deal with rodent issue and flexible about follow up to check on traps.
Technician was very personable, honest and efficient. Completed all service in a timely manner and was knowledgeable about his craft. Pleasure to work with.
Terrific service! The service person Paul is the best there is.
Need to do a better job on cleaning spider webs. Service times/days keep changing mostly last minute changes
The person that did mine service was an outstanding and it’s nice to get the same one every time can’t remember his name but he was great.!
I have been a long time customer with Orkin services . My expectations and experience with Orkin has been wonderful. First the costumer service staff is excellent and very professional. Your concerns are their priority. The technician are prepared and ready to perform their duties. Over all i highly recommend Orkin…
Angel (Miguel) is the best! He’s always on time and always asks what’s been going on at our house so he can customize the treatment. He remembers my kids names even; I feel like that’s unheard of these days. We’ve used him for years now and will continue to as long as he’s in business. Top notch customer service, I…
Michael is a awesome employee n hard worker he gets the job n we are satisfied with the service thank you !
I have a quarterly service for ants and spiders control and rodents control. Since the routine service, I have not had any problems. Diego is professional and takes time to explain what he does and answer all my questions. I 😄 happy with their service.
It was at several different properties over the years. I have used Orkin for more than 20 years.
vs category
Blue = Orkin, grey = wildlife removal services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%17+5.9Reliability 15%22+3.3Craft & service 20%89+17.8Value 10%64+6.4Momentum 8%20+1.6Track record 7%90+6.3Accountability 5%84+4.2Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
