Is Orkin any good?
Our verdict: solid, not standout — #62 of 102 wildlife removal services, better than 39%. Customers single out its track record and craft & service; satisfaction is where it trails.
Track record — better than 90% of peers
Craft & service — better than 89% of peers
Accountability — better than 84% of peers
Reliability — 22th percentile
Momentum — 20th percentile
Satisfaction — 17th percentile
Price $$$: 28% above typical
Orkin for bug & insect extermination
Clear ✕72 customers reviewed a bug & insect extermination job here and rated it 4.92★. Most paid $100–120 (category typical: $67–$133). For this job it ranks #43 of 67 wildlife removal services we track.
All 72 Google reviews tagged “Bug & insect extermination” · showing 40
Orkin is very responsive, and Paul is great! He analyzes the situation, checks for reasons why, and then comes up with a plan. I am regularly scheduled to keep the bugs under control and they are under much better control.
We expected our guy to be wearing a mask, considering the current circumstances. Other than that, his service, knowledge and professionalism were excellent.
Carlos was thorough and very professional
Very quick to respond and address the issue. Technician was knowledgeable and courteous. We are very happy with our experience.
Robert was very professional, knowledgeable, and did a fabulous job. Very nice to be "ant free" with a pet friendly product. Robert answered all questions, and pointed out a couple things we could do to reduce infestations. Excellent representative for Orkin!
Angel (Joey) is always amazing and provides excellent service every time! Thanks Angel and Orkin!
Paul is always professional and calls a few days before and again the night before.. Thank you Paul.
Always a pleasure to do business with Paul. He is punctual, friendly, professional, knowledgeable, and has a great attitude with a contagious smile 😃. Keep up the great work, Paul. You are the best!
Very polite and professional. Prompt service. Always get a reminder phone call the day before they come out.
Pablo did a wonderful job. He also added extra boxes for rats that are a big problem in our house.
Very professional, very responsive and arrival at the promised time. Good communication skills and very thorough in doing the work
Always on-time, courteous, and professional! Very effective extermination treatment with every regular visit.
The business goes through their share of service people just like any other service business, but all of them try to do their best every time. The phone and email customer service contacts are always available, responsive and helpful. The online scheduling and change is convenient and easy. They return any time the…
Great job and good attitude !!!
Every encounter I have with Orkin they are always so professional, kind, and caring for my needs. You pay top dollar but get great quality service. Your technician takes their time and discusses our issues and wants to do all they can to solve the problem.
I always get excellent service with Orkin. Michael does a nice job every time.
Great customer service!!!!
Prompt service
Paul has been our technician for a long time and he is professional, reliable and an excellent communicator. I always know exactly when he is coming and he is always on time. He texts when he arrives and when he leaves. He also gives me an update the pests he treated for. Very happy with the service.
Jose was Very polite and great service!
Great work first class
Friendly and professional employee
Augustine from Orkin is awesome. He goes above and beyond. He's a true MVP.
Great service professional takes time out to discuss any concerns . Spends a good amount of time treating areas around my home.
Eric always provides high quality service.
Thank you Robert from Orkin… The glue traps you placed in my garage caught a very very long snake… Thank you for coming by the next day to add more glue traps…that goes a long way to my peace of mind. Always great service, courteous and very professional. Orkin is the best!
I’ve been pleased with Orkin service and especially with the technician who performs the service every two months. Christian is a very nice young man, who is reliable, dependable, professional and communicative. I didn’t shop around as I live in a condo and my immediate neighbor is an Orkin customer. I thought it best to use the same company.
Always really great, pleasant and professional. They always ask if there are problems areas that need immediate attention when they arrive and take care of it right away before doing the full service everywhere else.
Very thoroughly, knowledgeable and kind - great service!
Hello, I have been happy with Orkin since I chose them for pest control. Appreciate their work.
Eric is great. Very knowledgeable and did a great job.
Taylor and Christian usually services my house and each time they are prompt, kind, and considerate. I want to thank them for doing a great job and being so polite while on the job.
Our technician, Diego, called when he was on the way, was very communicative, and professional. When it came to the service, he explained exactly what he was going to do, and then was very thorough. We have a huge problem with ants at our house. After one visit there has been a drastic reduction in ants, and because…
I was hoping to get service for all spiders, nat's and roaches. But I was grateful for what they were able to do.
Technician was very personable, honest and efficient. Completed all service in a timely manner and was knowledgeable about his craft. Pleasure to work with.
Very easy to book service, our Orkin tech Willie Johnson is so friendly, knowledgeable, and helpful.
The technician, Taylor Yahner was extremely professional & did a thorough job. I am impressed by his excellent work ethics.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Orkin
Is Orkin good?
Yes by most measures: 4.8★ from 1,863 Google reviews and an Experts Score of 46/100 (grade C), #62 of 102 wildlife removal services we track. 3.2% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Orkin charge?
Customers reported a typical bill of $130 (middle half $88–$282), 28% above the wildlife removal services median of $101.
What do customers hire Orkin for?
Mostly spider extermination (349), ant extermination (340), general pest inspection (226), rodent extermination (219).
Does the owner respond to complaints?
The owner replied to 78% of 1–3★ reviews (category: 65%).
