Our verdict: solid, not standout — #62 of 102 wildlife removal services, better than 39%. Customers single out its track record and craft & service; satisfaction is where it trails.
👍 Strengths
Track record — better than 90% of peers
Craft & service — better than 89% of peers
Accountability — better than 84% of peers
👎 Watch-outs
Reliability — 22th percentile
Momentum — 20th percentile
Satisfaction — 17th percentile
Price $$$: 28% above typical
Need a specific job done? See what customers paid and said about it here.
138 customers reviewed a cockroach extermination job here and rated it 4.88★. Most paid $80–100 (category typical: $71–$214). For this job it ranks #26 of 62 wildlife removal services we track.
All 138 Google reviews tagged “Cockroach extermination” · showing 20
elvia4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Carlos was thorough and very professional
Paid $100–120Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
ToddLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Angel (Joey) is always amazing and provides excellent service every time! Thanks Angel and Orkin!
Nick10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Very polite and professional. Prompt service. Always get a reminder phone call the day before they come out.
Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
erica7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great experience with Orkin! Cody was super informative and did a great job. Really happy!!
Cherrie11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Adam was professional, detail-oriented, and worked efficiently. Great service! Highly recommend!
Suzanne9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
The techs are great. It is the super visors I have issue with.
Last week a tech was suppose to be at the house between 10:00-12:00 Finch lane in San Diego, I called at 11:55AM found out that the tech called in sick.
I have no problem with that. My problem is NO ONE NOTIFIED ME. I asked that a supervisor get ahold…
Heike11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
PhillipLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Augustine from Orkin is awesome. He goes above and beyond. He's a true MVP.
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Esther4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great service professional takes time out to discuss any concerns . Spends a good amount of time treating areas around my home.
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Vernon2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Eric always provides high quality service.
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Gordon9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They were very prompt
Ant exterminationCockroach extermination+ Professionalism
O6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Hello, I have been happy with Orkin since I chose them for pest control. Appreciate their work.
Ant exterminationBug & insect exterminationCockroach extermination
Kyle2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rigoberto Gonzalez was my tech and was extremely thorough and professional. He was personable and understanding throughout the whole inspection and remediation process. Highly recommend him as a technician!
BrettLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Pablo was phenomenal timely efficient and thoroughly killed the bugs
Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Lisa5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★
I was hoping to get service for all spiders, nat's and roaches. But I was grateful for what they were able to do.
Lisa3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
The team seemed very knowledgeable, professional and seemed dedicated to help my pest issue. First treatment is next week, assessment was today. So far, so good.
Cockroach extermination
Ronald1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Technician was very personable, honest and efficient. Completed all service in a timely manner and was knowledgeable about his craft. Pleasure to work with.
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Hank4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Terrific service! The service person Paul is the best there is.
Ant exterminationCockroach exterminationFlea & mite extermination
MaryLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
I have been a long time customer with Orkin services . My expectations and experience with Orkin has been wonderful. First the costumer service staff is excellent and very professional. Your concerns are their priority. The technician are prepared and ready to perform their duties. Over all i highly recommend Orkin…
Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Eric7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very friendly and communicative.
Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Yes by most measures: 4.8★ from 1,863 Google reviews and an Experts Score of 46/100 (grade C), #62 of 102 wildlife removal services we track. 3.2% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Orkin charge?
Customers reported a typical bill of $130 (middle half $88–$282), 28% above the wildlife removal services median of $101.
What do customers hire Orkin for?
Mostly spider extermination (349), ant extermination (340), general pest inspection (226), rodent extermination (219).
Does the owner respond to complaints?
The owner replied to 78% of 1–3★ reviews (category: 65%).
