Our verdict: solid, not standout — #62 of 102 wildlife removal services, better than 39%. Customers single out its track record and craft & service; satisfaction is where it trails.
👍 Strengths
Track record — better than 90% of peers
Craft & service — better than 89% of peers
Accountability — better than 84% of peers
👎 Watch-outs
Reliability — 22th percentile
Momentum — 20th percentile
Satisfaction — 17th percentile
Price $$$: 28% above typical
Need a specific job done? See what customers paid and said about it here.
219 customers reviewed a rodent extermination job here and rated it 4.87★. Most paid $80–100 (category typical: $63–$282). For this job it ranks #43 of 88 wildlife removal services we track.
All 219 Google reviews tagged “Rodent extermination” · showing 20
ALocal Guide · 80 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★
Update dealing with rats for 4 months they are destroying everything in my house and Orkin just sets out your trap and does courtesy inspections bit every time they leave something new is destroyed. I’m out a dryer a couch a stove and dishwasher so far. Thanks Orkin!!!
My service guy is awesome Paul he gets 5 stars…
Ant exterminationRodent extermination− Responsiveness− Professionalism
SusanLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Christian is always so professional and helpful. Thank you for always helping us out.
Jon12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Gladys2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★
Technician came and did not explain well. We asked him to spray on top ceilings of all rooms. He stated he could not do that. He did not put sticker traps as well. Other technician before him came and explained well what he did and put the traps. It seemed technician did it so fast that he was ready to get out of the place.
Paid $200+OverpricedRodent extermination
AngelaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
First inital visit was great! Robert Guzman was thorough with the inspection and even sprayed for insects when we initially requested assistance with rodents. Came on time and had great communication skills. Happy to have Orkin to help my mom while I live put of town. I look forward to their help with the rodent…
ToddLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Angel (Joey) is always amazing and provides excellent service every time! Thanks Angel and Orkin!
Nick10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Very polite and professional. Prompt service. Always get a reminder phone call the day before they come out.
Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
erica7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great experience with Orkin! Cody was super informative and did a great job. Really happy!!
anne9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great service with just a days notice. Cleaned up the droppings even though there wasn't a rodent in the trap. Appreciate this service!
Rodent extermination
Inder7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Pablo did a wonderful job. He also added extra boxes for rats that are a big problem in our house.
Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
PatriciaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★
The business goes through their share of service people just like any other service business, but all of them try to do their best every time. The phone and email customer service contacts are always available, responsive and helpful. The online scheduling and change is convenient and easy. They return any time the…
Rodent exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Eunice2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Christian has been our technician for quite awhile. He has always done a great job. And is responsive to our needs.
Home inspectionHornet & wasp exterminationRodent extermination
JenniferLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Edgardo was great! Very professional, excellent customer service. I feel so confident that they made sure no subterranean termites will ever see the light of day around this house. Excellent!
Home inspectionHornet & wasp exterminationRodent extermination
ZoraLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Every encounter I have with Orkin they are always so professional, kind, and caring for my needs. You pay top dollar but get great quality service. Your technician takes their time and discusses our issues and wants to do all they can to solve the problem.
Francine6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Orkin has great technician
They are polite, helpful, and knowledge of their work is excellent. I recommend Orkin to my family and friend.
sandy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Quick to respond and clearly explained options. Available by phone if any new activity is sighted to be dealt with.
General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Heike11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Christopher3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
The team was very professional and extremely helpful. Your team is a real asset to Orkin. Christian was awesome.
Rodent exterminationSpider extermination
Lambertha2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
sunyata9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
The service tech (Diego) was helpful and professional. I really appreciated the way he explained the Orkin process, and also showed me the trouble spot around my home with solutions.
General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Yes by most measures: 4.8★ from 1,863 Google reviews and an Experts Score of 46/100 (grade C), #62 of 102 wildlife removal services we track. 3.2% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Orkin charge?
Customers reported a typical bill of $130 (middle half $88–$282), 28% above the wildlife removal services median of $101.
What do customers hire Orkin for?
Mostly spider extermination (349), ant extermination (340), general pest inspection (226), rodent extermination (219).
Does the owner respond to complaints?
The owner replied to 78% of 1–3★ reviews (category: 65%).
