How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty80−2Momentum penalty95−0.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREOrkin
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.8★ from 1,863 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 340 Google reviews tagged “Ant extermination” · showing 200
Jair (Angel) arrived right on time on this HOT October day and got right to work conducting a scheduled inspection/ pest deterrent visit, cleaning spider webs on the eaves, checking and rebaiting rodent traps. We discussed our typical ant and pest issues and he checked and sprayed all around the perimeter. It's…
Update dealing with rats for 4 months they are destroying everything in my house and Orkin just sets out your trap and does courtesy inspections bit every time they leave something new is destroyed. I’m out a dryer a couch a stove and dishwasher so far. Thanks Orkin!!! My service guy is awesome Paul he gets 5 stars…
Orkin is the BEST! No more ants!!!
we had excellent service with Wade will definitely use Orkin again
Eric from orkin is always so friendly and so thorough. We would recommend orkin to anyone.
Paul is always professional and calls a few days before and again the night before.. Thank you Paul.
Always a pleasure to do business with Paul. He is punctual, friendly, professional, knowledgeable, and has a great attitude with a contagious smile 😃. Keep up the great work, Paul. You are the best!
The people that come over to take care of the house are professional. They are knowledgeable and guide me into what I could possibly expect in the future with the changing months/seasons. I've been using this company for almost, if not a year. If after the spraying the ants come back later on, they will come back…
Paul does an outstanding job with protecting my home from insect intruders. Paul has been our Orkin team member for years. Paul is so friendly when we meet up every month.
Pablo did a wonderful job. He also added extra boxes for rats that are a big problem in our house.
Our service tech, Paul, always is thoughtful and efficient!
Great job and good attitude !!!
Edgardo was great! Very professional, excellent customer service. I feel so confident that they made sure no subterranean termites will ever see the light of day around this house. Excellent!
Every encounter I have with Orkin they are always so professional, kind, and caring for my needs. You pay top dollar but get great quality service. Your technician takes their time and discusses our issues and wants to do all they can to solve the problem.
Called this morning because of an ant issue this morning. Nathan came today and hopefully the ants will be gone. He was very personable! Thank you for coming promptly. I’m very grateful!
Christian was very thorough in explaining the problems we had and how he would resolve the issue.
Christian is always timely, friendly and efficient. I no longer see ants and now just a spider here and there. Thank you Christian! Good job!!
I called for emergency assistance with an influx of ants. My call was returned within 8 hours and I received a next-day appointment. The exterminator contacted me the morning of my appointment asking for details of the problem. Hr addressed my specific concerns and those of my husband. He then send a text summarizing his visit with some details.
Paul is extremely gracious, kind, personable, caring as well as he provides the best service! I love his work! Overall, I recommend Paul from Orkin if you never want to worry about bugs, critters or varment at your home.
Paul has been our technician for a long time and he is professional, reliable and an excellent communicator. I always know exactly when he is coming and he is always on time. He texts when he arrives and when he leaves. He also gives me an update the pests he treated for. Very happy with the service.
Great job! Very efficient!
Great work first class
Augustine from Orkin is awesome. He goes above and beyond. He's a true MVP.
Great service professional takes time out to discuss any concerns . Spends a good amount of time treating areas around my home.
Always flexible with schedule and professional
Eric always provides high quality service.
Absolutely love my Orkin provider! He is always on time and responsive.
I’ve been pleased with Orkin service and especially with the technician who performs the service every two months. Christian is a very nice young man, who is reliable, dependable, professional and communicative. I didn’t shop around as I live in a condo and my immediate neighbor is an Orkin customer. I thought it best to use the same company.
Always really great, pleasant and professional. They always ask if there are problems areas that need immediate attention when they arrive and take care of it right away before doing the full service everywhere else.
Very thoroughly, knowledgeable and kind - great service!
They were very prompt
Orkin guys were on time and quickly took care of the problem the same day I called them. Appreciate reliable and immediate service.
Hello, I have been happy with Orkin since I chose them for pest control. Appreciate their work.
The technician at my house is great but other tech not so good with first time service at daughter’s house. However office was responsive so will see how return visit goes.
The rep was knowledgeable, gentle, and genuinely wanted to help. Came a half hour later so I could get home for the appt. Listened to me complain. Did a good job finding the entry areas. All over good service.
The technician is a pleasure to work with; very responsive and thorough
Our technician, Diego, called when he was on the way, was very communicative, and professional. When it came to the service, he explained exactly what he was going to do, and then was very thorough. We have a huge problem with ants at our house. After one visit there has been a drastic reduction in ants, and because…
Pablo was phenomenal timely efficient and thoroughly killed the bugs
The orkin representative that comes to my house is very professional, always knocks on the door to let me know he is here. (That way I can keep my dog inside). He is very thorough, first wipes down everything gets rid of all the spiders and cobwebs and then sprays! I never have any problem. He always tells me to be…
Technician was very personable, honest and efficient. Completed all service in a timely manner and was knowledgeable about his craft. Pleasure to work with.
Very easy to book service, our Orkin tech Willie Johnson is so friendly, knowledgeable, and helpful.
Orkin was very responsive to our needs. Will Johnson was a pleasure to have in our house.
Very professional and prompt service provided with positive results
Terrific service! The service person Paul is the best there is.
Need to do a better job on cleaning spider webs. Service times/days keep changing mostly last minute changes
Calling for a quote was so easy and Jay was so kind! Rigoberto came and helped us with our ant situation the next day! Super informative and quick!
I have been a long time customer with Orkin services . My expectations and experience with Orkin has been wonderful. First the costumer service staff is excellent and very professional. Your concerns are their priority. The technician are prepared and ready to perform their duties. Over all i highly recommend Orkin…
Professional
Very friendly and communicative.
I suspected my home had termites, and requested a termite inspection. The Orkin inspector quickly identified the issue as crickets, not termites. I was relieved. The home damages and costs associated with termites vs crickets is huge. So bonus points to Orkin for not trying to up sell me on termites! I…
Did a good job. No complaints!
Professional, friendly service! Love the fact that the technican is timely and considerate; always a job well done.
Angel (Miguel) is the best! He’s always on time and always asks what’s been going on at our house so he can customize the treatment. He remembers my kids names even; I feel like that’s unheard of these days. We’ve used him for years now and will continue to as long as he’s in business. Top notch customer service, I…
The representative was professional and courteous and on time
The service calls usually go fine, but I sure wish they would show up during the window they tell us they will arrive. Call me paranoid but I like to talk to the technician when they do the service for our home. Additionally if they show up early and I am not there, because I had to get things done to be present…
Every time the guy comes he’s very professional gets the job done listens to what I am describing as to insect issues and he is always are very courteous
We have used Orkin for a few years now and they have been great and keeping things under control in our backyard. We especially really appreciate their mosquito service during the summer months. Frankie is very responsive, kind, and a great communicator!
I have a quarterly service for ants and spiders control and rodents control. Since the routine service, I have not had any problems. Diego is professional and takes time to explain what he does and answer all my questions. I 😄 happy with their service.
Excellent customer service from the tech who services my property.
We’ve kept Orkin for 3 years now. They’re nice when they do show up, and we haven’t had many bug issues. However, they never show up on the scheduled day or time. Instead, they show up a day or 2 late and then knock on the door and message us saying “your Orkin service has been postponed because no one answered the…
The representative that comes to the house is friendly and thorough. We think he does very good job
I’m so happy to have picked Orkin to solve my rodent issue. Angel was so easy to work with. He listened to what I was having problems with and solved them in a few visits. Angel is the reason I will continue to have my home services to protect my home. Genuine, friendly, and made me feel at ease that my home is now protected. Thank you
Daniel was our Technician. He was the most thoroughTech we have seen in a very long time. He did all of the things we requested and did them perfectly. He went above and beyond. We really appreciate Daniel and Orking. Thank you so much.
Always a pleasant and easy experience. The technician is always friendly and willing to target problem areas that pop up.
Service has been great so far! Got rid of my ant problem inside and out.
Always friendly and does the job!
Always on time always polite and no more bugs
A couple years ago Orkin bought the local pest control company I was using. So happy that they kept the original team. Angel has been our service rep the whole time. I stay with Orkin because he always does a great job, remembers what he did last time and is very friendly.
Service has IMPROVED 1000 % SONCE we got Srvice Tech Ryan back. Through,Efficient,Informative Tech. Orkin n÷ds more like him !! Previous Tech....USELESS,IMEFFICIENT AND BIG ATTITUDE !! WELCOME BACK ..GLAD TO HAVE AS OUR SREVICE TECH RYAN !!
After I found a single roach in my kitchen, calling Orkin was the best thing I could've done. They were able to come by the very next day and do an inspection and give me a few thorough courses of action. I trust them, and Rachelle is incredible. Professional, experienced, and thorough.
Diego is the best. Extremely polire and respectful and professional.
Efficient, professional and friendly… they keep the pests out!
Orkin has excellent customer service. Always professional and respectful. Frankie Christiansen is always on time, flexible with my ever-changing busy schedule and provides great service and is the best Orkin provider we have ever had!
Great customer service, thorough in inspection, informative.
Pablo was fantastic. Very knowledgeable and helpful with understanding my bug problem. Orion was polite and very helpful in scheduling service.
Diego is incredibly professional, efficient and friendly. He is thorough in evaluating the progress of the pest deterrents and helpful in explaining what works and why. Thanks Diego! Orkin is lucky to have you and so are we!
We have been using Orkin for around 2 years now and our technician Jesus is awesome!
Always willing to work with us.
I use Orkin for my grandmother's house. I recently bought my house and decided to stick with them since I never had a problem with them at my grandmother's house. My apt was on a Wednesday the tech called me and asked that I be present because they needed signature. Rescheduled apt and informed me he'd would be…
Very easy to work with. They accommodated my schedule constraint without issue.
Juan, Javier and Josh are always getting the job done! Friendly, very thorough and knowledgeable. So happy they help us. Thank you,
I found a few fleas in my home and decided to call a few pest control business in San Diego and after 3 days of just trying to get an inspection scheduled I gave up. No one called me back, one company told me from a picture i sent them that it was bed bugs (it was most definitely not) and this was coming from their…
Leo has been very professional and done a great job. Very concern when I report back and takes action on time. Highly recommended to anyone. Great service !
The service providers was very professional, courteous and knowledgeable.
I have been using ORKIN for over a year now. Originally I had a rodent issue and they resolved it quickly and there has been no problem since. I now have monthly maintenance outside. And while my neighbors are complaining about fleas and ants, I have had no issue at all!
Very friendly, professional. Told him we noticed some ants inside and he took extra care to put down exterior and interior perimeter barrier to help keep them out.
Reliable with great results … haven’t seen an ant or mouse in ages!!!
I’ve been using this company for quite some time they are very nice friendly responsible I thought I was never going to get rid of my roach problem and they had me completely gone in less than a month and it’s been a year and have not came back they’ve helped with the rodent problem that we’ve had I recommend this company to a lot of my friends
I give alll the credit to the person that came out and did the service. 5 stars for him. He was respectful and detailed. I had horrible experience with the call center. The lady that helped me was very unprofessional. Had me repeat to her what I needed because “ her coworker was talking to her”, didn’t apologize and…
Angel is an amazing technician. Takes his time and does a very thorough job. I've been using him for 3 years almost and there's no other person I'd call.
Diego from Orkin is always responsive, on time, and open to listening to any issues I'm having. He treats the problems and I am having him come on a regular basis now. He completely eradericated my rodent problem. And has been keeping the ants, and other bugs at bay.
Pleased with service
Leo was quick and professional. And answered all my questions about the service. Thank you so much leo and orkin
Henry was great! Looking forward to not having bugs in the house.
Great service!
Jose was very professional during his visit. He explained everything he was doing and explained the treatments being used. He also told me to expect an influx of ants due to them being attracted to the killing agent. He sprayed the home and conducted an inspection and notified me that their might be a little termite…
Josh was so thorough in his explanation of services and so friendly. He deserves the biggest gold star there is in customer service.
Great work
Always come through. Very polite. Easy.
We are very Happy with the pest control service. Thank you. As of now, the inside of the house is pest free. There is a concern tho about the back yard. I am very knowledgeable about the webs that black widows make and I have had to smash quite a few adult widows, these last three months. The black widows live in…
Our service tech Robert is amazing and does a very thorough job! He is the best of Orkin and the reason we stay with them!
Rochelle is the MOST AMAZING and attentive service tech. and we are VERY lucky to have her. THE BEST!!!
Our server is excellent and does a great job. 20 plus years and no ants in the house ! Spiders are everywhere until our server arrives. Kudos
Jesus came out and was absolutely awesome. We have had several services done on this property and none were as seamless as what we had with Jesus. Definitely will stick with Orkin.
Orkin is the best!! From ease of scheduling to my actual appointment, it’s flawless. Paul is so knowledgeable and really cares about his clients. He is always on time and does a great job for us!!
Hired them once before and got lucky with the same representative! He was personable and helpful. He went above and beyond.
Joshua contacted me for a clean up visit and was very helpful in ensuring I was fully protected with today’s treatment. He relocated traps around my property to be more effective l. He went into extra detail on how to ensure the treatments would help prolong my properties protection and that info was well…
Excellent service which I highly recommend. My home is free of bugs because Orkin does a wonderful job. Leo my service guy is the best!
They are flexible and knowledgeable and the service member takes the time to communicate and gather more information.
The rep, Rigo, was great! He used safety precautions and seemed to be very thorough.
Always professional.
Dimitri with Orkin is professional, thorough and friendly. I highly recommend his services.
We are pleased with the level of service but our technician Jesus Grajeda is what makes it great. Commend that man and give him a bonus.
Staff is kind, Professional and addresses your needs.
Jesus always goes above and beyond when providing my service!! He is the reason I love Orkin so much!!
We’ve been using Orion for almost a year and the ants and small critters have all but disappeared. They provide great service and are always willing to come back if we ever experience issues after their visit.
Friendly, professional knowledgeable staff
We have been customers for over 20 years. Orkin keeps our lives free of ants, spiders, & other pests! Love our Tech “Paul”— friendly, knowledge & highly responsive!
Great service and friendly staff.
I can’t say enough positive things about this service and, specifically, about our technician, Angel. He has excellent communication and takes the time to listen to any concerns I have and explains the best approach and details about why. This company is hands down the best pest control service I have ever had. Any…
My technician (Diego) is always on time, polite, professional and gets the job done. I highly recommend their services.
Our Orkin rep Jose is AMAZING! He takes the time to listen to our concerns and is very thorough in his work! Thanks!
Long-time Orkin user in four states. Now in SoCal. Service continues to excel.
They did an excellent job with their COVID precautions. And we have been very pleased with them in general. Very helpful, personable, with great service.
When we first started with Orkin I was not very happy, the services were not explained correctly and the techs were not professional and did not to everything they were supposrd to. I was told spider webs would be cleaned and the bait stations would be checked but the techs were not cleaning webs and would only…
Always responsive, excellent notification of service arrivals and follow ups. Over 20 years of support and service
Diego was my Orkin . He was very professional and through. I showed him where my problem was and he took care of it. I believe he is an asset to your company.
Rating for strong technician.
Really wonderful customer service. I was pleasantly surprised by the personal small business feel we received from our technician. I was not expecting that from such a large company.
Great !
Diego is an awesome tech! He communicated professionally and helped with my needs for my home service and bug issues I was having! Highly recommend him!
Able to get my first treatment the next day after my call. Technician came a little early, was very polite and quick. Hope the treatment is as effective as the company.
Brent was really nice and friendly. He went over everything in detail before starting the service. Great customer service, and very thorough. Thank you!
Jesus was professional and thorough, we are optimistic that the crickets will be gone soon! Highly recommend, Jesus is a great representative for the company.
Since starting regular services with Orkin over 2 years ago we have been pest and worry free. Orkin’s customer service is phenomenal. Always pleasant and accommodating. I called to report black widow spiders around our garage and they gladly took care of spraying for them to protect my family. Our regular…
The tech was really knowledgeable and safe even with Covid-19. He wore a mask 😷 and explained everything. He was straight to the point and answered all my questions. He worked fast and he was very polite.
I love our quarterly service by Orkin. Our technician, Javier, is fantastic. He’s friendly, very informative and does a very thorough job!
Knowledgeable, professional, responsive. And genuinely easy to do business with. And you’re getting what you pay for!
Paul is always so friendly, pleasant and considerate. We have 3 dogs so he always communicates when he is arriving and arrives so I can make sure the dogs are inside and do not need to go outside while he is at our home. Highly recommend Orkin.
Javier was great! I really appreciated his candor and great energy. He was knowledgeable and answered all my questions. I felt he went above and beyond for us and I was really pleased with the service.
Incredibly friendly and professional. Highly recommend!
Ant and spideri invasiono. Great service by outstanding Orkn man. Thanks. 5 stars
Really appreciated the texts I received a week before appointment and day of appointment. Javier was courteous, professional and thorough. Welcome to Alpine Javier.
Great services and customer service. I highly recommend
Always thorough, knowledgeable, friendly and extremely professional
The results was immediately! I was so happy when I came back home and there isn't even one ant in my sight. He was very friendly and great customer service.
Very pleased with the first service. Continue to be very happy with their service.
I’ve used Orkin for over 20 years. Very customer focused and nice service people.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 349 | $53–$133 |
| Ant extermination | 340 | $71–$246 |
| General pest inspection | 226 | $61–$126 |
| Rodent extermination | 219 | $63–$282 |
| Cockroach extermination | 138 | $71–$214 |
| Termite inspection | 101 | $72–$371 |
| Mosquito extermination | 82 | $61–$99 |
| Termite extermination | 80 | $214–$426 |
