How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%17+5.9Reliability 15%22+3.3Craft & service 20%89+17.8Value 10%64+6.4Momentum 8%20+1.6Track record 7%90+6.3Accountability 5%84+4.2Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREOrkin
San Diego, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.8★ from 1,863 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: satisfaction.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for rodent extermination
Clear ✕All 219 Google reviews tagged “Rodent extermination” · showing 60
Update dealing with rats for 4 months they are destroying everything in my house and Orkin just sets out your trap and does courtesy inspections bit every time they leave something new is destroyed. I’m out a dryer a couch a stove and dishwasher so far. Thanks Orkin!!! My service guy is awesome Paul he gets 5 stars…
Christian is always so professional and helpful. Thank you for always helping us out.
Personable conscientious workers
Technician came and did not explain well. We asked him to spray on top ceilings of all rooms. He stated he could not do that. He did not put sticker traps as well. Other technician before him came and explained well what he did and put the traps. It seemed technician did it so fast that he was ready to get out of the place.
First inital visit was great! Robert Guzman was thorough with the inspection and even sprayed for insects when we initially requested assistance with rodents. Came on time and had great communication skills. Happy to have Orkin to help my mom while I live put of town. I look forward to their help with the rodent…
Angel (Joey) is always amazing and provides excellent service every time! Thanks Angel and Orkin!
Very polite and professional. Prompt service. Always get a reminder phone call the day before they come out.
Great experience with Orkin! Cody was super informative and did a great job. Really happy!!
Great service with just a days notice. Cleaned up the droppings even though there wasn't a rodent in the trap. Appreciate this service!
Pablo did a wonderful job. He also added extra boxes for rats that are a big problem in our house.
The business goes through their share of service people just like any other service business, but all of them try to do their best every time. The phone and email customer service contacts are always available, responsive and helpful. The online scheduling and change is convenient and easy. They return any time the…
Christian has been our technician for quite awhile. He has always done a great job. And is responsive to our needs.
Edgardo was great! Very professional, excellent customer service. I feel so confident that they made sure no subterranean termites will ever see the light of day around this house. Excellent!
Every encounter I have with Orkin they are always so professional, kind, and caring for my needs. You pay top dollar but get great quality service. Your technician takes their time and discusses our issues and wants to do all they can to solve the problem.
Orkin has great technician They are polite, helpful, and knowledge of their work is excellent. I recommend Orkin to my family and friend.
Quick to respond and clearly explained options. Available by phone if any new activity is sighted to be dealt with.
Prompt service
The team was very professional and extremely helpful. Your team is a real asset to Orkin. Christian was awesome.
john gave excellent service
The service tech (Diego) was helpful and professional. I really appreciated the way he explained the Orkin process, and also showed me the trouble spot around my home with solutions.
Tech was extremely helpful to get traps Set for rodents and close up any potential entry holes in the wall.
Great job! Very efficient!
Great work first class
Roberto was excellent. He was very knowledgeable, professional and kind. He listened to my concerns and went above and beyond. I had used other pest control services in the past in my previous homes and stopped them because they did a below average job. I was very pleased and highly recommend. A little pricey though.
Great service professional takes time out to discuss any concerns . Spends a good amount of time treating areas around my home.
Quality work and really good customer service. Would highly recommend
Eric is always very professional and was able to come quickly. Thanks for being so responsive.
Really nice personnel. Very obliging. Fine job.
Orkin is one of the highest rated for best control and I feel they have my and the houses’s best interest working to keep the structure safe. I appreciated their time and efforts. Jason and Martin have been first class in caring and follow through with their services and more.
Very happy with our Orkin service for 20 years now. Excellent service and professional.
Both technicians arrived on time...masked and gloved. Shared all I needed to do to deal with rodent issue and flexible about follow up to check on traps.
Technician was very personable, honest and efficient. Completed all service in a timely manner and was knowledgeable about his craft. Pleasure to work with.
Terrific service! The service person Paul is the best there is.
Need to do a better job on cleaning spider webs. Service times/days keep changing mostly last minute changes
The person that did mine service was an outstanding and it’s nice to get the same one every time can’t remember his name but he was great.!
I have been a long time customer with Orkin services . My expectations and experience with Orkin has been wonderful. First the costumer service staff is excellent and very professional. Your concerns are their priority. The technician are prepared and ready to perform their duties. Over all i highly recommend Orkin…
Angel (Miguel) is the best! He’s always on time and always asks what’s been going on at our house so he can customize the treatment. He remembers my kids names even; I feel like that’s unheard of these days. We’ve used him for years now and will continue to as long as he’s in business. Top notch customer service, I…
Michael is a awesome employee n hard worker he gets the job n we are satisfied with the service thank you !
I have a quarterly service for ants and spiders control and rodents control. Since the routine service, I have not had any problems. Diego is professional and takes time to explain what he does and answer all my questions. I 😄 happy with their service.
It was at several different properties over the years. I have used Orkin for more than 20 years.
They a very professional job and have rid us of the rodent infestation.In such a short time. Thank You
Excellent customer service from the tech who services my property.
From the moment I called, the staff was very friendly and attentive. I was able to get a technician to my house the next morning. Cameron called when he was on his way. He answered all of my questions and explained the steps he would be taking and what my options were. Very professional and courteous.
I want to thank Orkin for hiring good people to work for them. When Angel came to do his monthly spraying he found my gate was stuck. Told him I have trouble when it gets warm & I’ve had trouble getting out of my own property. He checked it out, went to get a tool in his truck & in 2 seconds had it fixed. I am…
The service tech Cameron was very helpful, friendly, and efficient! Included in our monthly service call, he inspects plus removes spider webs on the entire property. Also I recently discovered we have mice and I was pleasantly surprised to find out that Orkin’s monthly service fee includes rodents. I’ve never used…
Cameron Rhea was out today for my scheduled service. He is a very professional, friendly and thorough technician. I really appreciated his attention to detail that gives me peace of mind.
The representative that comes to the house is friendly and thorough. We think he does very good job
I’m so happy to have picked Orkin to solve my rodent issue. Angel was so easy to work with. He listened to what I was having problems with and solved them in a few visits. Angel is the reason I will continue to have my home services to protect my home. Genuine, friendly, and made me feel at ease that my home is now protected. Thank you
Daniel was our Technician. He was the most thoroughTech we have seen in a very long time. He did all of the things we requested and did them perfectly. He went above and beyond. We really appreciate Daniel and Orking. Thank you so much.
The Okin guy got all the rodents in my house 🏡🏡🏡
Angel does our service in San Diego, and he is the best! Always on time, friendly and professional! He inspects to make sure everything is going fine and suggest any other service only if needed. Our patio is been cleared from pests since we work with them, scheduling has been super easy, and customer service is…
Paul at Orkin is amazing. I message him and he shows up in 30 minutes to handle the problem. Very professional and efficient!
I’m sad to report that they are claiming to have serviced my property and have charged me for service not performed. I have been home all morning with my dogs and while Orkin claimed to be performing my service, no one was in my yard. I will be discontinuing service with them today. Buyer beware!!
A couple years ago Orkin bought the local pest control company I was using. So happy that they kept the original team. Angel has been our service rep the whole time. I stay with Orkin because he always does a great job, remembers what he did last time and is very friendly.
Service has IMPROVED 1000 % SONCE we got Srvice Tech Ryan back. Through,Efficient,Informative Tech. Orkin n÷ds more like him !! Previous Tech....USELESS,IMEFFICIENT AND BIG ATTITUDE !! WELCOME BACK ..GLAD TO HAVE AS OUR SREVICE TECH RYAN !!
Diego is the best. Extremely polire and respectful and professional.
Efficient, professional and friendly… they keep the pests out!
Orkin has excellent customer service. Always professional and respectful. Frankie Christiansen is always on time, flexible with my ever-changing busy schedule and provides great service and is the best Orkin provider we have ever had!
Great customer service, thorough in inspection, informative.
Diego is incredibly professional, efficient and friendly. He is thorough in evaluating the progress of the pest deterrents and helpful in explaining what works and why. Thanks Diego! Orkin is lucky to have you and so are we!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 349 | $53–$133 |
| Ant extermination | 340 | $71–$246 |
| General pest inspection | 226 | $61–$126 |
| Rodent extermination | 219 | $63–$282 |
| Cockroach extermination | 138 | $71–$214 |
| Termite inspection | 101 | $72–$371 |
| Mosquito extermination | 82 | $61–$99 |
| Termite extermination | 80 | $214–$426 |
