How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Momentum penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREOrkin
Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 2,013 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 228 Google reviews tagged “Ant extermination” · showing 60
Jeremy came out yesterday, Tuesday, and did an excellent job on targeting black ants and huge spiders and huge webs. I appreciated his assistance in getting these icky bugs under control! Also, he was very pleasant, and very professional.
The guys were all very professional, explained things well, and were very prompt in getting here and assessing my issue. They are much appreciated!
Scheduled service needed next day due to building issues. Arrived as scheduled, polite, personable and efficient. Appreciate quick service.
Brian was great! He did a thorough job and explained things very well.
Tyler does a amazing job. He is very thorough and great at his job. Very sweet and answered any questions I had. Great guy to work with and I will definitely be continuing my service.
Justin was super friendly & did a great job.
Really quick response to our dilemma with ants. Very professional and nice Orkin man who checked and sprayed all concerning areas. I would recommend Orkin for all your pest control.
Your techs are always respectful and helpful
They are affordable, answered all my questions and came out next day.
My person is alway polite and courteous and always lets me know when he is coming
Since this is our first treatment we don’t know how well it will work but we were willing to give them our business. The gentleman was professional and informative.
Brad our technician always does a great job! He's professional and very knowledgeable.
It was good.
Very Professional. Always on-time. Very thorough and respectful.
Excellent work!
I'm A Very Satisfied Customer 😁😁 !! Chad N. Davidson is My Orkin Guy and He Is Awesome 👌🏿! !
Wayne did a great job and we were very happy to have him carefully check over our house and yard.
Justin did a great job and was very polite and professional. Thank you.
They do a great job
Wayne did a great job and took his time making sure he sprayed and dusted well outside- removed the wasp nests and did a very detailed search. Very friendly and professional.
Clayton Stock is always very good to work with and pleasant to speak to when he arrives. He isbalways on time and completes his jobs quickly and efficiently.
The representative was very knowledgeable and thorough with his treatment and explanation of the service he provided.
Great service
Very fast and polite gentlemen. Very impressed with their punctuality and professionalism.
I have zero problems with pests
Clayton our tech was awesome! He called when he was on his way snd introduced himself. He was very friendly.
Everything went well, appreciate your service
Cordell, our Orkin service provider is polite, kind and very thorough in his home exam and treatment. No longer do I worry about a surprise spider visit or a basement roach! Haven’t seen a rodent ever and he helps to keep it that way. We appreciate our Orkin team!
The professional was great! Very nice! All of the above! 10 out of 10
I have several houses they service, they have a habit of saying they arrived charging me but never completing the service.Caught them red handed 10/12/2023. No integrity.
The techs are always on time and professional. We appreciate they listen to the issues and respond accordingly. We recommend the local branch.
Stephan always does absolutely wonderful job. Professional, and good with my Mom. Thank you!!
Very professional and friendly
Mr. Stephen is very respectable and knowledgeable with vanquishing the unwanted critters. He works on your time and what works for your family. He is pet friendly. I appreciate his efforts with spiders, mice, and ants. He is awesome
Jeremy has been with us for years, is very thorough & always goes the extra mile! We appreciate you.
My rep. Was very professional and explain all of what he was doing and why and took the time to answers all of my questions
My tech is always efficient and professional. I've used orkin for about 3 years in a rural area and WOW! They do a great job keeping the crawlies away. Customer service is second to none. Great work!
Was on time and fast! Very polite and professional. Awesome guy.
Very responsive and very kind Workers are always informative and helpful quickly responsive to your needs HIGHLY RECOMMEND
The inspections have not been good. After awhile of having the service they quit inspecting and don't really spray for insects in or out of the home!!!!!
Haven't had any issues. My inspector is very helpful with information .
Very good treatment it work and don't leave a small or bad look
The technician was very courteous. He answered all of my questions. I’m very satisfied with my service from Orkin! Thank you!
Just to make sure I’m bug free and sane 🤣
Great service!!
Over several years we have used Orkin for various pest control services. They have always been prompt arriving as well as being friendly yet professional. Orkin has always provided us with a Technician that is able to do their job effectively and not cause you to feel as though you are being "squeezed in". They…
It was all a good service
I have used orkin for the past few years to keep the bugs out of my house. I began using their service at my previous address where we had a bed bug infestation. It was a tedious process and I vowed to not ever have that problem again. Thanks to Orkin... I haven't!
Chuck as always was professional and thorough.
This place was 10 outta 10, they definitely handled all my issues were very responsive with my issues and addressed them all highly satisfied customer here even came out to the house on Saturday!
This is the third control visit, the guy who came was really professional
Tech was exceptionally friendly, considerate, and informative
Operater was very grateful help with all my questions did a awesome sauce job thank you
Always take good care of me
Orkin did a great job 👍 they were friendly and courteous, and we're right on time.
Very good and professional. They made a stressful situation for us very easy and comfortable.
serviced our home and was very knowledgeable about how the treatment works. He shared what to expect and was very patient when showing him different areas that needed help.
It feels like a friend is helping you out. Couldn't ask for better service.
Chris was really nice and addressed any concerns I had. Very good experience. I would recommend orkin to any one needing pest control.
Thorough and friendly service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 330 | $58–$133 |
| Rodent extermination | 253 | $73–$246 |
| Spider extermination | 231 | $56–$136 |
| Ant extermination | 227 | $63–$191 |
| Cockroach extermination | 161 | $66–$214 |
| Home inspection | 129 | $61–$139 |
| Bug & insect extermination | 121 | $58–$131 |
| Hornet & wasp extermination | 109 | $79–$246 |
