How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Momentum penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREOrkin
Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 2,013 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for flea & mite extermination
Clear ✕All 47 Google reviews tagged “Flea & mite extermination” · showing 40
Easy to make an appointment! Very friendly. Immediate response!
Called and booked. They came out next day, just like they said they would. Very courteous, very respectful of me as well as our fur babies. 2 inside cats, and an inside dog. They never go out, so that means one of us brought them in. We have a solid plan now thanks to you, so we'll see you when you come again. Nice…
Orkin is very knowledgeable and professional. Ben was extremely helpful and proficient. It was my pleasure to work with him.
Tayler Frank is very professional and always helps us to tackle all the problems and concerns we have. He is very good in what he does.
Excellent service! Nick was able to put our mind at ease when dealing with our unwelcome little pests!
I'm A Very Satisfied Customer 😁😁 !! Chad N. Davidson is My Orkin Guy and He Is Awesome 👌🏿! !
They do a great job
Very fast and polite gentlemen. Very impressed with their punctuality and professionalism.
Clayton our tech was awesome! He called when he was on his way snd introduced himself. He was very friendly.
I was very satisfied from the phone call to getting our house sprayed. Prompt and professional!
My tech is always efficient and professional. I've used orkin for about 3 years in a rural area and WOW! They do a great job keeping the crawlies away. Customer service is second to none. Great work!
the orkin man i have is very respectful. He is very professional and nice.
I have used orkin for the past few years to keep the bugs out of my house. I began using their service at my previous address where we had a bed bug infestation. It was a tedious process and I vowed to not ever have that problem again. Thanks to Orkin... I haven't!
This place was 10 outta 10, they definitely handled all my issues were very responsive with my issues and addressed them all highly satisfied customer here even came out to the house on Saturday!
PUT N NEAR OKIE DOKIE yeah yeah...good work trust worthy experts...an quick
Operater was very grateful help with all my questions did a awesome sauce job thank you
The technician was very prompt and fully explained everything. He was very attentive to my concerns and very professional.
Very good and professional. They made a stressful situation for us very easy and comfortable.
I was very satisfied
Professional and friendly technician.
Service tech was very professional and jhelpful. Only took about a 10 minutes. And you can’t beat that price for keeping the fleas and mosquitoes away from the house. Would highly recommend them to anyone.
Mike -- awesome !
Very friendly guy who told horribly hilarious dad jokes while he worked. I look forward to his next visit!
Showed up two hours early , Came in very professional gave me all the info I needed . Got to work , covers all pest control. On a plan that will cover follow up visits every other month . To make sure I have no pest problems.
Excellent and very thorough service by Mike and CJ. I would recommend these guys to anyone!
Very professional and willing to answer all our question.very much so looking forward to doing more business with your company. Thank u
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 330 | $58–$133 |
| Rodent extermination | 253 | $73–$246 |
| Spider extermination | 231 | $56–$136 |
| Ant extermination | 227 | $63–$191 |
| Cockroach extermination | 161 | $66–$214 |
| Home inspection | 129 | $61–$139 |
| Bug & insect extermination | 121 | $58–$131 |
| Hornet & wasp extermination | 109 | $79–$246 |
