How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Momentum penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREOrkin
Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 2,013 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 330 Google reviews tagged “General pest inspection” · showing 40
Jeremy came out yesterday, Tuesday, and did an excellent job on targeting black ants and huge spiders and huge webs. I appreciated his assistance in getting these icky bugs under control! Also, he was very pleasant, and very professional.
Joe was a pleasure to have and cared to listen to our concerns and questions !
Great service
Kamdin did a great job answering all of my questions and did a thorough job. Very happy with the service
They came so quickly and took care of my home and explained everything to me all at a short notice. I appreciate that very much.
Technician was friendly and professional. He took great care of us. Highly recommend
Tyler was polite and professional
Justin was super friendly & did a great job.
Sean was very polite and professional
Justin is so friendly and knowledgeable! Very considerate every time he comes to spray our house
I called on Tuesday about wasp and Orkin responded the next day. Great service.
Really quick response to our dilemma with ants. Very professional and nice Orkin man who checked and sprayed all concerning areas. I would recommend Orkin for all your pest control.
Orkins Pro Brad Denning is incredible at his job! I would highly recommend him on big jobs. HE TRULY KNOWS WHAT HES DOING
Justin always takes the time to go over any questions or concerns I have. I appreciate his patience and insight.
Stefan from Springfield Illinois is a great man and as a woman I trust him and his integrity. He addresses any issues that I bring to his attention and my kids love him.
Stefan from Springfield has been doing my service for several months now. He is very knowledgeable. I appreciate his attention to detail. Also he shows concern for my animals. I wouldn’t want anyone else doing my service.
Stefan from Springfield is a great tech. He has a awesome personality and is thorough.
Tayler Frank is very professional and always helps us to tackle all the problems and concerns we have. He is very good in what he does.
A+ Professionalism. Always educated & answering my questions. No problems once Orkin showed up.
Thorough job.
As always, Jeremy did a great job!
My person is alway polite and courteous and always lets me know when he is coming
AVOID- not worth the hassle. I had every other month inside and outside inspection/spray during the spring, summer and fall months. I was assigned an appointment time (at the company convenience) requiring me to have to reschedule) and was billed whether or not services were provided. Most times I was billed before…
Great guy that came!! Very professional and handsome;)
Ian was very thorough, knowledgable and friendly
The service is on time, very professional and has eliminated any pest issues. The gentleman who handles my home could not be nicer and is also great with my dogs.
I have always been greatly satisfied with Orkin's pest control. We are bug free. If any bug does show up they are always right back out to address the issue. Tony does an excellent job on our maintenance program.
It was good.
Orkin did an excelkent job as usual
Very professional !!
Good results as always. Thanks again, Tyler for doing the best!
Service tech, was very professional, knowledgeable and made us feel confident in services provided. We were able to get an appointment in a timely manner.
Very Professional. Always on-time. Very thorough and respectful.
Excellent work!
Brad was very nice and knowledgeable he answered all my questions. Thanks
I'm A Very Satisfied Customer 😁😁 !! Chad N. Davidson is My Orkin Guy and He Is Awesome 👌🏿! !
Wayne did a great job and we were very happy to have him carefully check over our house and yard.
Great service and very knowledgeable and reliable staff.
Everything good
Justin did a great job and was very polite and professional. Thank you.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 330 | $58–$133 |
| Rodent extermination | 253 | $73–$246 |
| Spider extermination | 231 | $56–$136 |
| Ant extermination | 227 | $63–$191 |
| Cockroach extermination | 161 | $66–$214 |
| Home inspection | 129 | $61–$139 |
| Bug & insect extermination | 121 | $58–$131 |
| Hornet & wasp extermination | 109 | $79–$246 |
