How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Momentum penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREOrkin
Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 2,013 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for home inspection
Clear ✕All 135 Google reviews tagged “Home inspection” · showing 40
Easy to make an appointment! Very friendly. Immediate response!
Technicians are friendly and professional. They cover their shoes before entering. My current technician, Jerry is amazing. He asks if I've had problems. If so, he looks into my concerns and always solves a problem. I am very happy with Orkin services. I highly recommend them. I have used them several times since I…
Courteous, professional, on time and thorough Recommended for any of your pest issues Very fast Very efficient Friendly and professional
Ok I can't say enough positive words to describe the gentleman that came to our house today. His name was Kamdin, he is the 3rd guy to come to our house to service us; after the boss. He was more courteous, professional and 100% transparent about everything. He actually listened to our issues that we had with…
Scott was phenomenal!!! He was very professional, informative and considerate. He answered all of our questions and concerns. He was forthcoming with his own personal experience. He was thorough. He took us/parents step by step and expectations were understood/clarified. Thanks Scott for handling our parents…
Jeremy came out yesterday, Tuesday, and did an excellent job on targeting black ants and huge spiders and huge webs. I appreciated his assistance in getting these icky bugs under control! Also, he was very pleasant, and very professional.
Service person friendly and excellent representative.
Benjamin was kind and very courteous. Was very observant and made me feel at ease!
Charged me $100 for an inspection. Gave me an appointment a week later wanted full payment of $988 before even touching foot on my property. Took every dime i had available to come up to almost 900 dollars. Asked if they could bill my card on file on friday when i get paid for the other whopping $88 but no…
Joe was a pleasure to have and cared to listen to our concerns and questions !
We were quoted $23000 for mice removal and installation We had another pest control company and they said we did not have an mice infestation and our installation was in tact DONT use this company. They just want your money and take advantage of people. You should be ashamed of yourselves.
Kamdin helped with an anti problem in my home. He was courteous, friendly, and did a great job explaining what the process looks like going forward. A+++ job!!!! Thank you for your time and diligence :)
Quick Service, Very Knowledgeable and Helpful. Above and Beyond
Scott came out and was very thorough and courteous the entire time he was there.
Great service. Fast, friendly and efficient. Will continue to use them in the future for pest control needs.
Ben was wonderful. He explained everything he would be doing and answered all of our questions. Very professional and courteous
Great on time customer service, observation and assistance.
Tyler was polite and professional
Ben was very helpful and educational enjoyed his services!!! Great job buddy 😊
I’m very happy with your service Thank You
The orkin man that comes by my house is very good. He has good communication and he listens. He explains to me what & how he is about to do things. He also encourages me to reach out if needed
Justin was super friendly & did a great job.
Great service. Very efficient. I highly recommend them . They are consistently exceptional.
Sean was very polite and professional
I called on Tuesday about wasp and Orkin responded the next day. Great service.
Really quick response to our dilemma with ants. Very professional and nice Orkin man who checked and sprayed all concerning areas. I would recommend Orkin for all your pest control.
Orkins Pro Brad Denning is incredible at his job! I would highly recommend him on big jobs. HE TRULY KNOWS WHAT HES DOING
Jeremy did an excellent job, as he always does!
Stefan from Springfield Illinois is a great man and as a woman I trust him and his integrity. He addresses any issues that I bring to his attention and my kids love him.
Stefan from Springfield is a great tech. He has a awesome personality and is thorough.
Mike serviced my home twice now. He very professional and comforting. He talked me through what he was doing and what to expect. Hes very knowledgeable and experienced. He took his time treating my home and the outside. Overall, I am much more pleased with Orkins treatment than any other company I’ve had come in the…
Bait stations Dave was very kind and friendly knew what he was dping
Tayler Frank is very professional and always helps us to tackle all the problems and concerns we have. He is very good in what he does.
Mike is consistent and friendly and always does a great job
I used Orkin to rid my dad’s house of those nasty Rodents & Sprickets. After the first visit, the sprickets disappeared! By the third visit, we realized we hadn’t seen or heard mice in a while. This is a Great service! I will definitely use their service again if I have any more unwelcome pests/rodents!!
Ian was very friendly explained what he would be doing. Did his job said they would be back in 2 weeks and recheck. I also have termite control since for many years. Orkin gives great service
Very professional , answer my questions.
Brian went above and beyond. Excellent service.
Had my yearly inspection today. Two young men located and checked the ground traps. They fast and efficient.
My person is alway polite and courteous and always lets me know when he is coming
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 330 | $58–$133 |
| Rodent extermination | 253 | $73–$246 |
| Spider extermination | 231 | $56–$136 |
| Ant extermination | 227 | $63–$191 |
| Cockroach extermination | 161 | $66–$214 |
| Home inspection | 129 | $61–$139 |
| Bug & insect extermination | 121 | $58–$131 |
| Hornet & wasp extermination | 109 | $79–$246 |
