How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Momentum penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREOrkin
Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 2,013 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for hornet & wasp extermination
Clear ✕All 109 Google reviews tagged “Hornet & wasp extermination” · showing 60
Quick Service, Very Knowledgeable and Helpful. Above and Beyond
Tyler does a amazing job. He is very thorough and great at his job. Very sweet and answered any questions I had. Great guy to work with and I will definitely be continuing my service.
Orkins Pro Brad Denning is incredible at his job! I would highly recommend him on big jobs. HE TRULY KNOWS WHAT HES DOING
Stefan from Springfield is a great tech. He has a awesome personality and is thorough.
Efficient and professional
Orkin did an excelkent job as usual
Excellent work!
They do a great job
Brad did a thorough job inspecting and treating the areas. Very courteous and professional.
Wayne did a great job and took his time making sure he sprayed and dusted well outside- removed the wasp nests and did a very detailed search. Very friendly and professional.
Clayton Stock is always very good to work with and pleasant to speak to when he arrives. He isbalways on time and completes his jobs quickly and efficiently.
They were very prompt to respond, called Monday and they were here today (Wednesday) was here at the prescribed time and went right to work on the ant problem, but this was the third time having to come for the same problem.
My technician is very helpful and asks questions to get our input. He was on time and polite!
Quick, precise service. Very professional and knowledgeable. Mr. Frank was very nice and attentive. edited 1/25/2024 The entire team that cleared my attic and blew in new insulation was awesome. They were very friendly; even helped get my neighbor's car unstuck. 10/10
The Orkin Associates are very respectful and knowledgeable. I will recommend them any day! Thanks!
Very professional and thorough
Cordell, our Orkin service provider is polite, kind and very thorough in his home exam and treatment. No longer do I worry about a surprise spider visit or a basement roach! Haven’t seen a rodent ever and he helps to keep it that way. We appreciate our Orkin team!
Everyone was kind and sure what they needed to do to help me with my pest problems
Mr. Stephen is very respectable and knowledgeable with vanquishing the unwanted critters. He works on your time and what works for your family. He is pet friendly. I appreciate his efforts with spiders, mice, and ants. He is awesome
Very responsive and very kind Workers are always informative and helpful quickly responsive to your needs HIGHLY RECOMMEND
Justin is always thorough with our home and is on time, down to earth but professional and kind. Since switching we have had no issues after each visit. Thank you!
This place was 10 outta 10, they definitely handled all my issues were very responsive with my issues and addressed them all highly satisfied customer here even came out to the house on Saturday!
Tony was very professional and right on time. Came the very next morning after I called. He took the time to listen to everything I had seen and tried them went into cellar and crawl space looking for nest. Since he treated and left I have seen all dead or dying yellow jackets now! Expensive, but worth it in my opinion.
Cordarrell came out to spray for active wasps and was very friendly and informative. Within the week we found a new place in our yard and he came back out promptly to take care of them with no extra fee. 30 day guarantee was included in our price and they upheld that.
Always take good care of me
Professional, good attitude, explain what he was doing, asked if I had any questions, and very respectful!
Very good and professional. They made a stressful situation for us very easy and comfortable.
Jason was our exterminator, he was very friendly & efficient. He was very knowledgeable in answering my sons questions & concerns. We could not be more pleased with this service...thank you Jason, thank you Orkin!
It feels like a friend is helping you out. Couldn't ask for better service.
I have used Orkin in the past and was always happy with the service...and the techs today didn't disappoint. Knowledgeable, courteous, and swift. I'm ever cautious about chemicals and their effects on other life forms, so I appreciated the explanations during the application.
Professional and friendly technician.
I've never used a pest control company since we've never had pests. Yesterday my cat brought me a dead mouse. So I was on the phone pretty quick. I have an older home, so I'm not too surprised they got in. Orkin was easy to reach, the woman I spoke to was kind and funny and helped me through my "dead mouse…
Our initial set up at our new home was sub par. HOWEVER.....when i called back for a follow up they were quick to come out and respray and i was able to meet our normal "bug guy" He is super helpful, professional and friendly. Best of all he is ontime!!!
Guys very professional...no more hornets...they were bad for like 2 weeks b4 I called Orkin..I will call again if more comes back..hopefully hornets don't come back...but I was glad to hear of a guaranteed if they do come back within 30 days....
Tony which was my orkin employee was so helpful and professional about his job. He came in and did everything I asked of him with no problem at a timely manner.
Fantastic service. Technician was very helpful and friendly.
Gentlemen was very nice and professional! Great service
Orkin is the definitive expert and leading brand in pest control. Don’t bother with any others; they’re simply not Orkin. And our technician Tony is outstanding! He’s courteous, punctual, and effective. Thank you, Orkin!
I recently bought a house and asked Terminex to perform an inspection. The quote came in at $13,000 and was later lowered to $11,000 when I said I couldn’t afford it. Matt at Terminex said I had a severe rodent problem and even showed me pictures of how they made channels in my insulation in my attic. He told me I…
Ground hornets we tried to get rid of. Attacked us and our dogs. Called on a Saturday morning they came same day.
The tech guy was very friendly and good at making sure he treated for everything we was having issues with. He was very clear and explained the services provided. Very very satisfied with the service we received!
Very helpful and courteous service. I liked that I had inspection and treatment on the same day. The technician called before arriving and was prompt.
Very friendly guy who told horribly hilarious dad jokes while he worked. I look forward to his next visit!
Showed up two hours early , Came in very professional gave me all the info I needed . Got to work , covers all pest control. On a plan that will cover follow up visits every other month . To make sure I have no pest problems.
Very good and nice
Our Orkin technician always does a thorough job on our home. Mr Stubbs is Very professional . We highly recommend Orkin.
We have been Orkin customers for over 34 years. Awesome service guys & always are there to help us if we have problems
We have the quarterly contract and have always been pleased with our service. Ben is very helpful, friendly, and knowledgeable.
We are very pleased with the pest control service from Orkin. Any specific problems we experience (wasps) are addressed immediately, sometimes even with emergency visits. Bimonthly checks are helpful. We would highly recommend Orkin
Very pleased with the promptness of Orkin. Struggled with getting rid of yellow jackets for a long time and the Orkin man was able to deliver fast results. If your struggling with pests of any kind and off the shelf products aren’t working, call Orkin , they are worth the money.
They do a good job and are friendly.
Very thorough. Explained everything and did an awesome job.
I called Orkin at about 8:30am this morning after getting stung twice by wasps yesterday. I requested to have a tech come out and take care of the infestation. By 12:30pm, I had a tech at my house spraying the infested area, and walking the perimeter of my house looking for more nests. He did a very thorough job,…
Excellent and very thorough service by Mike and CJ. I would recommend these guys to anyone!
Very professional and willing to answer all our question.very much so looking forward to doing more business with your company. Thank u
He was great today and the other guys as well in the past. They are always very nice and informed. We are now on a plan. I do not like ants or yellow jackets! Get em gone! I gave him a bottle of water and some hand sanitizer. He was just so nice! Thank you for your service.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 330 | $58–$133 |
| Rodent extermination | 253 | $73–$246 |
| Spider extermination | 231 | $56–$136 |
| Ant extermination | 227 | $63–$191 |
| Cockroach extermination | 161 | $66–$214 |
| Home inspection | 129 | $61–$139 |
| Bug & insect extermination | 121 | $58–$131 |
| Hornet & wasp extermination | 109 | $79–$246 |
