How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Momentum penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREOrkin
Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 2,013 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for mosquito extermination
Clear ✕All 68 Google reviews tagged “Mosquito extermination” · showing 60
Highly satisfied
Jeremy was very thorough and took the time to explain everything. I highly recommend Orkin!
Tyler does a amazing job. He is very thorough and great at his job. Very sweet and answered any questions I had. Great guy to work with and I will definitely be continuing my service.
Clean, polite and respectful. Did an excellent job.
Justin always takes the time to go over any questions or concerns I have. I appreciate his patience and insight.
Stefan from Springfield is a great tech. He has a awesome personality and is thorough.
Tyler is always very helpful during visits. We've had several different agents in the last 6 years but we've been extremely happy with Tyler and all he does.
They are affordable, answered all my questions and came out next day.
It was good.
Very professional !!
They do a great job
Brad did a thorough job inspecting and treating the areas. Very courteous and professional.
Great communication! Showed up when they said they would. The field rep, Cordarryl, was polite and professional. I'd highly recommend this service.
Very professional and friendly
Treated my house in the rain. Called that morning, no one answered. Left a message for them not to treat the house because of the rain. They treated it anyway and charged me. No one ever called me back.
Only mosquito was handled today
Friendly dependable professional services.
Indoor: They don’t come when they say they will be there. So annoying! Not pleased with level of service Outdoor: They have never been able to get the problem under control. Brought another company in to handle Outdoor issue and the had results in 24 hours. Overall: considering other options
This place was 10 outta 10, they definitely handled all my issues were very responsive with my issues and addressed them all highly satisfied customer here even came out to the house on Saturday!
Very good and professional. They made a stressful situation for us very easy and comfortable.
Great and professional service.
Attentive, knowledgeable. SERVICE. Dake Edwards ROCKS!!!
I have no idea what they did. Usually late and they never communicate what they are doing or what's going on. I saw them outside today but they left before I got outside. I'd like to know what's going on. No one has checked under the house for month.
Professional and friendly technician.
Service tech was very professional and jhelpful. Only took about a 10 minutes. And you can’t beat that price for keeping the fleas and mosquitoes away from the house. Would highly recommend them to anyone.
They took care of the mosquitoes and the pest that will come in this this fall they have a surprise coming for them the orchid man laid down a barrier
Tyler was our technician who showed up for our services. He was very professional and friendly, and explained everything he was doing very well. I would definitely recommend him and Orkin!
Mike -- awesome !
Orkin showed up on time. They were only there for 15 minutes. My yard wasn’t sprayed like I’d hoped. I was told that the bugs hide in decks, guttering, my gazebo..etc. This is where they sprayed in the back yard. My front yard was not sprayed. Tonight I went outside & I was disappointed. We still had mosquitoes and…
Great service and customer service from this branch. Would highly recommend Orkin services for your home.
Showed up two hours early , Came in very professional gave me all the info I needed . Got to work , covers all pest control. On a plan that will cover follow up visits every other month . To make sure I have no pest problems.
Our Orkin technician always does a thorough job on our home. Mr Stubbs is Very professional . We highly recommend Orkin.
I asked for a specific service and they didn't perform it then I told him again and it still wasn't done.
I feel like our operator listens to my concerns on every single visit, doesn't just assume everything is going the same as last time - he goes over things with me like it's a new visit. He's professional, but warm, and it's comfortable to have him in and around our home.
Very professional and willing to answer all our question.very much so looking forward to doing more business with your company. Thank u
He was great today and the other guys as well in the past. They are always very nice and informed. We are now on a plan. I do not like ants or yellow jackets! Get em gone! I gave him a bottle of water and some hand sanitizer. He was just so nice! Thank you for your service.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 330 | $58–$133 |
| Rodent extermination | 253 | $73–$246 |
| Spider extermination | 231 | $56–$136 |
| Ant extermination | 227 | $63–$191 |
| Cockroach extermination | 161 | $66–$214 |
| Home inspection | 129 | $61–$139 |
| Bug & insect extermination | 121 | $58–$131 |
| Hornet & wasp extermination | 109 | $79–$246 |
