How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Momentum penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREOrkin
Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 2,013 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for rodent extermination
Clear ✕All 253 Google reviews tagged “Rodent extermination” · showing 40
Brad Denning had done a wonderful job with mouse control at my mom's house. It was not an infestation but coming in to eat!!! He found where they were coming in and continues to inspect on a regular schedule. And he takes care of the crickets in the summer. We are very happy with Brad as our service tech.
Excellent service from Brian. Very knowledgeable and helpful.
Technicians are friendly and professional. They cover their shoes before entering. My current technician, Jerry is amazing. He asks if I've had problems. If so, he looks into my concerns and always solves a problem. I am very happy with Orkin services. I highly recommend them. I have used them several times since I…
Highly satisfied
The man was friendly and professional!!
Blake, Drew and Zach did an outstanding job! They went above and beyond what they are paid to do. All of them were so helpful and courteous. I can't give them enough stars. Those guys need a raise!!
Great service. Fast, friendly and efficient. Will continue to use them in the future for pest control needs.
(Update 5/20/2026) Jeremy has been to my house twice (this time with a teammate that I forgot to ask his name) and operates with the utmost efficiency and professionalism. He was the first person from Orkin I met when I began my service and solidified that I had made the right decision. He explains everything he…
Sean was very polite and professional
Justin is so friendly and knowledgeable! Very considerate every time he comes to spray our house
Jeremy did an excellent job, as he always does!
Stefan from Springfield is a great tech. He has a awesome personality and is thorough.
Speaking with Destiny was comforting. She was very understanding. Jeremy Gresham came out promptly both times. He also was very understanding and helpful. It was a great experience with Orkin.
Mike serviced my home twice now. He very professional and comforting. He talked me through what he was doing and what to expect. Hes very knowledgeable and experienced. He took his time treating my home and the outside. Overall, I am much more pleased with Orkins treatment than any other company I’ve had come in the…
Thorough job.
I used Orkin to rid my dad’s house of those nasty Rodents & Sprickets. After the first visit, the sprickets disappeared! By the third visit, we realized we hadn’t seen or heard mice in a while. This is a Great service! I will definitely use their service again if I have any more unwelcome pests/rodents!!
They are affordable, answered all my questions and came out next day.
My experience with Orkin through Chad has been great. He answered all my questions and took my concerns seriously. My pest problems have been taken care of. Very satisfied.
My person is alway polite and courteous and always lets me know when he is coming
The service tech was very thorough. Unfortunately we seem to be addressing a mice issue again that I just paid $7000 for. I think we need a different inspector to come out to see how they are getting as we did do all the recommendations and they are still here
Great service technician very knowledgeable
My service with Orkin is awesome; I rarely see anything since my service started. Brad Denning is who comes and sprays for me, and he is very friendly, cares about giving good pest/rodent treatment, and is all around a great guy who has never caused any issues.
The representative is always on time and keeps me informed on days he will be coming to my home
Ian was very thorough, knowledgable and friendly
Mike treated the entire house,inside and outside, for mice bugs and spiders.
I have always been greatly satisfied with Orkin's pest control. We are bug free. If any bug does show up they are always right back out to address the issue. Tony does an excellent job on our maintenance program.
Wayne was our technician this time. He is going to be our technician now that Anthony retired. Very professional and polite.
Orkin did an excelkent job as usual
Very professional !!
Nick had excellent customer service! He explained everything he was doing and made sure I knew that if I had any questions or issues after he left to get ahold of them. I would definitely recommend Orkin for any unwelcome visitors you get in your home.
Having had a rabid bat in my house, Orkin came and eliminated my concerns and cleaned and sanitized where needed. Thank uou Orkin gor a job well done!
Excellent work!
Brad was very nice and knowledgeable he answered all my questions. Thanks
I'm A Very Satisfied Customer 😁😁 !! Chad N. Davidson is My Orkin Guy and He Is Awesome 👌🏿! !
Wayne did a great job and we were very happy to have him carefully check over our house and yard.
Very expensive. The crew were very courteous and thorough.
The young man was exceptional
I have zero problems with pests
Clayton our tech was awesome! He called when he was on his way snd introduced himself. He was very friendly.
A different technician was here again. Seems like we have a different technician every time. I showed high where al, the traps were and where the others had checked. That is all he did, change the traps. He was to check our registers, I showed high them, He only checked one. He DID NOT SPRAY ANY WHERE IN THE…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 330 | $58–$133 |
| Rodent extermination | 253 | $73–$246 |
| Spider extermination | 231 | $56–$136 |
| Ant extermination | 227 | $63–$191 |
| Cockroach extermination | 161 | $66–$214 |
| Home inspection | 129 | $61–$139 |
| Bug & insect extermination | 121 | $58–$131 |
| Hornet & wasp extermination | 109 | $79–$246 |
