Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Momentum penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Orkin

Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 2,013 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 79% of flea exterminators.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 78% of flea exterminators.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 74% of flea exterminators.B
74
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 96% of flea exterminators.A
96
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of flea exterminators.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.253
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 253 Google reviews tagged “Rodent extermination” · showing 120

Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Brad Denning had done a wonderful job with mouse control at my mom's house. It was not an infestation but coming in to eat!!! He found where they were coming in and continues to inspect on a regular schedule. And he takes care of the crickets in the summer. We are very happy with Brad as our service tech.

Reasonable priceRodent extermination
michalene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent service from Brian. Very knowledgeable and helpful.

Paid $120–140Reasonable priceRodent extermination
SandraLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Technicians are friendly and professional. They cover their shoes before entering. My current technician, Jerry is amazing. He asks if I've had problems. If so, he looks into my concerns and always solves a problem. I am very happy with Orkin services. I highly recommend them. I have used them several times since I…

Reasonable priceHome inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Tonya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Highly satisfied

Paid $80–100Reasonable priceRodent exterminationMosquito exterminationBug & insect extermination
Debra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The man was friendly and professional!!

Paid $40–60Reasonable priceRodent extermination
christal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Blake, Drew and Zach did an outstanding job! They went above and beyond what they are paid to do. All of them were so helpful and courteous. I can't give them enough stars. Those guys need a raise!!

Paid $200+Great priceRodent extermination
RekyiaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. Fast, friendly and efficient. Will continue to use them in the future for pest control needs.

Paid $180–200Reasonable priceHome inspectionRodent exterminationCockroach extermination
sean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

(Update 5/20/2026) Jeremy has been to my house twice (this time with a teammate that I forgot to ask his name) and operates with the utmost efficiency and professionalism. He was the first person from Orkin I met when I began my service and solidified that I had made the right decision. He explains everything he…

Paid $200+Reasonable priceRodent exterminationService not listed
Denns2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Sean was very polite and professional

Paid $160–180OverpricedHome inspectionRodent exterminationSpider extermination
Janelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Justin is so friendly and knowledgeable! Very considerate every time he comes to spray our house

Reasonable priceRodent exterminationGeneral pest inspection
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jeremy did an excellent job, as he always does!

Paid $40–60Reasonable priceHome inspectionRodent extermination
TimothyLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Stefan from Springfield is a great tech. He has a awesome personality and is thorough.

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Brandie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Speaking with Destiny was comforting. She was very understanding. Jeremy Gresham came out promptly both times. He also was very understanding and helpful. It was a great experience with Orkin.

Reasonable priceRodent extermination
Victoria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mike serviced my home twice now. He very professional and comforting. He talked me through what he was doing and what to expect. Hes very knowledgeable and experienced. He took his time treating my home and the outside. Overall, I am much more pleased with Orkins treatment than any other company I’ve had come in the…

Paid $40–60Great priceHome inspectionRodent exterminationSpider extermination
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Thorough job.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I used Orkin to rid my dad’s house of those nasty Rodents & Sprickets. After the first visit, the sprickets disappeared! By the third visit, we realized we hadn’t seen or heard mice in a while. This is a Great service! I will definitely use their service again if I have any more unwelcome pests/rodents!!

Paid $160–180Reasonable priceHome inspectionRodent extermination
Kelcey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They are affordable, answered all my questions and came out next day.

Paid $160–180Reasonable priceRodent exterminationSpider exterminationMosquito extermination
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

My experience with Orkin through Chad has been great. He answered all my questions and took my concerns seriously. My pest problems have been taken care of. Very satisfied.

Paid $40–60Reasonable priceRodent extermination
MelissaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

My person is alway polite and courteous and always lets me know when he is coming

Paid $60–80Great priceAnt exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

The service tech was very thorough. Unfortunately we seem to be addressing a mice issue again that I just paid $7000 for. I think we need a different inspector to come out to see how they are getting as we did do all the recommendations and they are still here

Paid $200+OverpricedRodent extermination
BrianLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service technician very knowledgeable

Paid $40–60Reasonable priceRodent extermination
Randy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My service with Orkin is awesome; I rarely see anything since my service started. Brad Denning is who comes and sprays for me, and he is very friendly, cares about giving good pest/rodent treatment, and is all around a great guy who has never caused any issues.

Paid $40–60Great priceRodent exterminationCockroach extermination
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The representative is always on time and keeps me informed on days he will be coming to my home

Paid $80–100Reasonable priceRodent extermination
JaniceLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ian was very thorough, knowledgable and friendly

Paid $160–180Home inspectionRodent exterminationSpider extermination
Chet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mike treated the entire house,inside and outside, for mice bugs and spiders.

Paid $80–100Reasonable priceRodent extermination+ Professionalism
Marie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have always been greatly satisfied with Orkin's pest control. We are bug free. If any bug does show up they are always right back out to address the issue. Tony does an excellent job on our maintenance program.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
MICHAELLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wayne was our technician this time. He is going to be our technician now that Anthony retired. Very professional and polite.

Rodent exterminationSpider extermination
JaneLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin did an excelkent job as usual

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Zipporah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional !!

Great priceHome inspectionRodent exterminationGeneral pest inspection
Jess2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nick had excellent customer service! He explained everything he was doing and made sure I knew that if I had any questions or issues after he left to get ahold of them. I would definitely recommend Orkin for any unwelcome visitors you get in your home.

Reasonable priceRodent extermination
Kay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Having had a rabid bat in my house, Orkin came and eliminated my concerns and cleaned and sanitized where needed. Thank uou Orkin gor a job well done!

Reasonable priceHome inspectionRodent extermination
Naomi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent work!

Home inspectionHornet & wasp exterminationRodent extermination
Treva2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brad was very nice and knowledgeable he answered all my questions. Thanks

Home inspectionRodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
DavidLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I'm A Very Satisfied Customer 😁😁 !! Chad N. Davidson is My Orkin Guy and He Is Awesome 👌🏿! !

Rodent exterminationSpider exterminationFlea & mite extermination
AnnLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wayne did a great job and we were very happy to have him carefully check over our house and yard.

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Professionalism+ Value
Ed5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very expensive. The crew were very courteous and thorough.

Home inspectionRodent extermination+ Punctuality
MaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The young man was exceptional

Rodent exterminationTermite inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ebony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

I have zero problems with pests

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tabetha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Clayton our tech was awesome! He called when he was on his way snd introduced himself. He was very friendly.

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

A different technician was here again. Seems like we have a different technician every time. I showed high where al, the traps were and where the others had checked. That is all he did, change the traps. He was to check our registers, I showed high them, He only checked one. He DID NOT SPRAY ANY WHERE IN THE…

Cockroach exterminationRodent exterminationSpider extermination
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mike is always on time and does a great job!

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fantastic, professional, courteous, and effective service.

General pest inspectionRodent extermination
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I cannot say enough about how pleased I was with Jason and Dalton. They did a great job with providing me with a shield and with pest control. They were very efficient, knowledgeable, courteous, friendly, and extremely thorough in their knowledge, and in the work delivered. I give them the highest recommendation!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Traci7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Cordell, our Orkin service provider is polite, kind and very thorough in his home exam and treatment. No longer do I worry about a surprise spider visit or a basement roach! Haven’t seen a rodent ever and he helps to keep it that way. We appreciate our Orkin team!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
TashaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed them and I'm happy with the service I appreciate what the work I think it's so worth it

Rodent extermination+ Professionalism
Drew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Their worker was very prompt,courteous and thorough!

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
AnnaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were recommended by a friend to help me get these little critters out of my house. Everyone I spoke with at Orkin was so kind and professional and very understanding of my situation. Highly recommend!

Rodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Rhonda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The professional was great! Very nice! All of the above! 10 out of 10

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Dennis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone was kind and sure what they needed to do to help me with my pest problems

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Gail1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very effective pest control in a rural home.

Bug & insect exterminationGeneral pest inspectionRodent extermination
Frank7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and courteous to the client.

Rodent extermination+ Responsiveness
TerriLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service, knowledgeable and great sense of humor so what more would want .

General pest inspectionRodent exterminationSpider extermination+ Professionalism
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service! I’m hopefully they will take care of our mice problem!! Thanks for the quick service!!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Stacey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and friendly

Ant exterminationHome inspectionMosquito extermination+ Punctuality+ Quality+ Professionalism
KatinaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Stephen is very respectable and knowledgeable with vanquishing the unwanted critters. He works on your time and what works for your family. He is pet friendly. I appreciate his efforts with spiders, mice, and ants. He is awesome

Ant exterminationBed bug exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Rachael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Treated my house in the rain. Called that morning, no one answered. Left a message for them not to treat the house because of the rain. They treated it anyway and charged me. No one ever called me back.

Mosquito exterminationRodent exterminationTermite extermination− Responsiveness
NicLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My tech is always efficient and professional. I've used orkin for about 3 years in a rural area and WOW! They do a great job keeping the crawlies away. Customer service is second to none. Great work!

Ant exterminationBed bug exterminationBug & insect extermination+ Punctuality+ Quality+ Professionalism
Doug11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orkin did a great job for one of my family members, their price was considerably less than the competition. They were professional and very efficient.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Tracey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have no complaints again at this company. Very good service couldn’t ask for any better. Service is excellent. Definitely recommend Tony. He’s the best!!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Toni10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Anthony (Tony) is the greatest, for past 20 years we been enjoying is visits 🤗

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Loretta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good

Rodent extermination+ Professionalism
sherry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orkin’s have a very polite customer service department. The guys that came into my home made me feel at ease. They did their jobs according to your needs. Great Group of people. Thanks

Rodent extermination+ Professionalism
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was amazing !!I think his name was Tyler

Rodent extermination+ Responsiveness+ Punctuality+ Quality
B4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I met with Chuck and Justin. Both are knowledgeable and helpful. I’m looking forward to positive results. Seems like a good company.

Rodent extermination+ Quality+ Professionalism
JuliaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Still waiting for the inspection because the rodent exterminator just came by to leave some traps, but huge load off my mind they could come by right away.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Valerie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always arrives on time and courteous.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Professionalism
Lori7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very responsive and very kind Workers are always informative and helpful quickly responsive to your needs HIGHLY RECOMMEND

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Joan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony was very thorough and professional.

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
Redd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

The inspections have not been good. After awhile of having the service they quit inspecting and don't really spray for insects in or out of the home!!!!!

Ant exterminationBed bug exterminationCockroach extermination− Quality
LakeebraLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was just getting ready to move into a new house but upon my inspection of the house I saw droppings so I called orkin and they came right out and did their inspection and found a hole then a week or so later they came to fix the hole which allowed access for pests. They were very professional and kind and they were in and out. 10/10 would recommend

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Melissa15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tech arrived early (called first). Very thorough inspection. Gave clear direction as to what he was doing.

Rodent extermination+ Quality
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and professional

Rodent extermination+ Professionalism
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Indoor: They don’t come when they say they will be there. So annoying! Not pleased with level of service Outdoor: They have never been able to get the problem under control. Brought another company in to handle Outdoor issue and the had results in 24 hours. Overall: considering other options

Bug & insect exterminationMosquito exterminationGeneral pest inspection
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Orkin professional, Cordell, was most thorough and kind and professional and knowledgeable. I appreciated his time and excellence.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
EbonyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just to make sure I’m bug free and sane 🤣

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Marie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Friendly and courteous.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Travis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good people highly recommended

Rodent extermination+ Responsiveness+ Punctuality+ Quality
SFD2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company and service.

Bug & insect exterminationGeneral pest inspectionRodent extermination
Jeffery1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just started today. Very pleased so far.

Rodent extermination+ Punctuality
Bill12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service!!

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys showed as directed, we walked thru the process prior to them starting. They removed all the insulation from our attic, sanitized and then blew in new treated insulation that pests and rodents don't like. The guys were very open about what they were doing as well as making sure I knew every steps'…

Rodent extermination
KimberlyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anthony H. has helped me dearly. I would recommend them anytime where I move I would use them again and anthony has a great personality and fun to be around

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
SLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My technician was wonderful!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Dream2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love the service. Tony was on time and very nice and provided the service we needed in a very professional manner.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Ami4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, respectful

Rodent extermination+ Responsiveness+ Professionalism
Virginia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service

Rodent extermination+ Professionalism
Harold7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Chuck as always was professional and thorough.

Ant exterminationGeneral pest inspectionRodent extermination
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place was 10 outta 10, they definitely handled all my issues were very responsive with my issues and addressed them all highly satisfied customer here even came out to the house on Saturday!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Brandon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very timely and professional! They offer a wide variety of pest controls for your home.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Geno1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

PUT N NEAR OKIE DOKIE yeah yeah...good work trust worthy experts...an quick

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always take good care of me

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
DuAnneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good and professional. They made a stressful situation for us very easy and comfortable.

Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
Dianne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

very courteous and professional. welcome experience

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

This was my first visit because of a mouse problem. The gentleman looked through the upstairs, basement, outside the house and garage, and inside the garage. Additional traps have been put out for the mice and sprayed to keep bugs away. While in the basement it was found I have a termite problem.

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
ciara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

The only bad thing about my service was that the lady on the phone stated I would have a termite inspection as well. However only the bug guy came who could not give termite inspection.

Bug & insect exterminationRodent extermination
Andy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It feels like a friend is helping you out. Couldn't ask for better service.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
marshaLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The man that came out at 2:00 today June 23, 22 was very nice and did a wonderful job. I was very pleased with his work he took the place of chuck our other orkin guy that we had since I started with them three years ago. If you need someone good go with Orkin you’ll get your money’s.

General pest inspectionRodent exterminationSpider extermination
Rayme11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job and wonderful customer support!

Rodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
JennyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly professional service I definitely recommend to anyone

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Renee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He is always professional, polite and thorough!

Ant exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
SANDRALocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★

Orkin Springfield IL has changed our set dates and times on multiple occasions in the past 2 years. We have asked for text messages. Instead, emails are sent “we are in our way”. We had a set day, time, and week during each month reserved. We have talked with the office, and it is not consistent. We have had their…

Bug & insect exterminationHome inspectionGeneral pest inspection
EzellaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

I cancelled my contract just yesterday. The lack of consistency, not showing up for appointments and unprofessional behavior of one technician that was recorded on my Ring was more than enough reason. I would not recommend Orkin in Springfield, Illinois.

Rodent extermination− Punctuality− Quality
MatthewLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional and friendly technician.

Ant exterminationBed bug exterminationCockroach extermination+ Quality+ Professionalism
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technician was very friendly and good with kids.

Ant exterminationRodent exterminationSpider extermination+ Professionalism
Porter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prompt responsive and professionally done.

Rodent extermination+ Punctuality+ Professionalism
Chrstina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've never used a pest control company since we've never had pests. Yesterday my cat brought me a dead mouse. So I was on the phone pretty quick. I have an older home, so I'm not too surprised they got in. Orkin was easy to reach, the woman I spoke to was kind and funny and helped me through my "dead mouse…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I heard mice scurrying around upstairs. Brad checked all the poison traps, refilled as needed, and looked for any signs of nesting.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
WilliamLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brian showed up on time and immediately started to work. Inspected the outside of the house looking for holes or cracks to fill. Took his time and was thorough. He explained his process so I understood what he was doing. Good experience.

Rodent extermination
BillLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Good Service

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
akers189Local Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy was awesome, very professional and I would highly recommend Orkin for pest control.

Rodent exterminationSpider extermination+ Professionalism
saraLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our initial set up at our new home was sub par. HOWEVER.....when i called back for a follow up they were quick to come out and respray and i was able to meet our normal "bug guy" He is super helpful, professional and friendly. Best of all he is ontime!!!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chad does great work Springfield Ill locations

Cockroach exterminationRodent extermination+ Professionalism
Steven13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My guy Tony, always there when he says he will be, smiling all the time and ALWAYS does a great job!!!!!!

Ant exterminationCockroach exterminationGeneral pest inspection
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very polite friendly they definitely have me as a customer now

Rodent extermination
Jane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best service! Thank you for working with us for scheduling. Over and above treatment!

Ant exterminationGeneral pest inspectionRodent extermination
Marcus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tony which was my orkin employee was so helpful and professional about his job. He came in and did everything I asked of him with no problem at a timely manner.

Cockroach exterminationHornet & wasp exterminationRodent extermination+ Quality+ Professionalism
stephenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very professional and quality service

Ant exterminationCockroach exterminationGeneral pest inspection
Dynastie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly & professional service seemed highly knowledgeable.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
henry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They do a 1/4 inspection and spray to keep house free from all things nasty

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Gabby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gentlemen was very nice and professional! Great service

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (133 more) →

Price

$124+19% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 69%Overpriced 4%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection330$58–$133
Rodent extermination253$73–$246
Spider extermination231$56–$136
Ant extermination227$63–$191
Cockroach extermination161$66–$214
Home inspection129$61–$139
Bug & insect extermination121$58–$131
Hornet & wasp extermination109$79–$246

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