How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Momentum penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREOrkin
Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 2,013 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for spider extermination
Clear ✕All 231 Google reviews tagged “Spider extermination” · showing 60
Jeremy came out yesterday, Tuesday, and did an excellent job on targeting black ants and huge spiders and huge webs. I appreciated his assistance in getting these icky bugs under control! Also, he was very pleasant, and very professional.
The technician was very professional and did his job very well. Would recommend him to anyone.
Jeremy was very thorough and took the time to explain everything. I highly recommend Orkin!
Tyler does a amazing job. He is very thorough and great at his job. Very sweet and answered any questions I had. Great guy to work with and I will definitely be continuing my service.
Sean was very polite and professional
Justin always takes the time to go over any questions or concerns I have. I appreciate his patience and insight.
Your techs are always respectful and helpful
Mike serviced my home twice now. He very professional and comforting. He talked me through what he was doing and what to expect. Hes very knowledgeable and experienced. He took his time treating my home and the outside. Overall, I am much more pleased with Orkins treatment than any other company I’ve had come in the…
Thorough job.
They are affordable, answered all my questions and came out next day.
My person is alway polite and courteous and always lets me know when he is coming
Ian was very thorough, knowledgable and friendly
I have always been greatly satisfied with Orkin's pest control. We are bug free. If any bug does show up they are always right back out to address the issue. Tony does an excellent job on our maintenance program.
Wayne was our technician this time. He is going to be our technician now that Anthony retired. Very professional and polite.
Orkin did an excelkent job as usual
Five stars Chad is awesome! He has green rid of our spider and mole problem. And is so kind! Thank you Chad’
Very Professional. Always on-time. Very thorough and respectful.
Excellent work!
Brad was very nice and knowledgeable he answered all my questions. Thanks
I'm A Very Satisfied Customer 😁😁 !! Chad N. Davidson is My Orkin Guy and He Is Awesome 👌🏿! !
Wayne did a great job and we were very happy to have him carefully check over our house and yard.
Justin did a great job and was very polite and professional. Thank you.
They do a great job
Clayton Stock is always very good to work with and pleasant to speak to when he arrives. He isbalways on time and completes his jobs quickly and efficiently.
I have zero problems with pests
Clayton our tech was awesome! He called when he was on his way snd introduced himself. He was very friendly.
A different technician was here again. Seems like we have a different technician every time. I showed high where al, the traps were and where the others had checked. That is all he did, change the traps. He was to check our registers, I showed high them, He only checked one. He DID NOT SPRAY ANY WHERE IN THE…
Everything went well, appreciate your service
My technician is very helpful and asks questions to get our input. He was on time and polite!
Cordell, our Orkin service provider is polite, kind and very thorough in his home exam and treatment. No longer do I worry about a surprise spider visit or a basement roach! Haven’t seen a rodent ever and he helps to keep it that way. We appreciate our Orkin team!
Jeremy was very respectful of our needs. He explained what the products were and what they did. Which I really appreciated. Looking forward to no more roaches. Thanks Orkin.
The professional was great! Very nice! All of the above! 10 out of 10
Everyone was kind and sure what they needed to do to help me with my pest problems
Stephan always does absolutely wonderful job. Professional, and good with my Mom. Thank you!!
Friendly professional courteous and very thorough. I'm looking forward to doing business with your company.
Great customer service, knowledgeable and great sense of humor so what more would want .
Very professional and friendly
Mr. Stephen is very respectable and knowledgeable with vanquishing the unwanted critters. He works on your time and what works for your family. He is pet friendly. I appreciate his efforts with spiders, mice, and ants. He is awesome
Jeremy has been with us for years, is very thorough & always goes the extra mile! We appreciate you.
My rep. Was very professional and explain all of what he was doing and why and took the time to answers all of my questions
My tech is always efficient and professional. I've used orkin for about 3 years in a rural area and WOW! They do a great job keeping the crawlies away. Customer service is second to none. Great work!
Was on time and fast! Very polite and professional. Awesome guy.
Called about a spider problem this morning, had someone here by 4:30 to spray and put out traps. Everyone, from the initial phone call through the tech, was professional and the process was smooth
Always arrives on time and courteous.
Very responsive and very kind Workers are always informative and helpful quickly responsive to your needs HIGHLY RECOMMEND
Haven't had any issues. My inspector is very helpful with information .
The technician was very courteous. He treated the inside and outside of the house.
Just to make sure I’m bug free and sane 🤣
They are always timely and professional.
I have never been disappointed with the service I have received from Orkin! And the gentleman by the name of Tony, who comes and performs the service is a total delight! He comes in, does a thorough job, he leaves us with a few jokes lol! He has really become part of our family. This is a rental property but when I…
Our service provider is great!
I have used orkin for the past few years to keep the bugs out of my house. I began using their service at my previous address where we had a bed bug infestation. It was a tedious process and I vowed to not ever have that problem again. Thanks to Orkin... I haven't!
This place was 10 outta 10, they definitely handled all my issues were very responsive with my issues and addressed them all highly satisfied customer here even came out to the house on Saturday!
Brian was prompt and friendly taking time to answer concerns.
This is the third control visit, the guy who came was really professional
PUT N NEAR OKIE DOKIE yeah yeah...good work trust worthy experts...an quick
Cordarrell came out to spray for active wasps and was very friendly and informative. Within the week we found a new place in our yard and he came back out promptly to take care of them with no extra fee. 30 day guarantee was included in our price and they upheld that.
Always take good care of me
The services was very good and the guy that came out was very friendly and told me everything that he was going to do before he did it thank you for your service and I would tell other people to use you
The technician was very prompt and fully explained everything. He was very attentive to my concerns and very professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 330 | $58–$133 |
| Rodent extermination | 253 | $73–$246 |
| Spider extermination | 231 | $56–$136 |
| Ant extermination | 227 | $63–$191 |
| Cockroach extermination | 161 | $66–$214 |
| Home inspection | 129 | $61–$139 |
| Bug & insect extermination | 121 | $58–$131 |
| Hornet & wasp extermination | 109 | $79–$246 |
