How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Momentum penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREOrkin
Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 2,013 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for termite inspection
Clear ✕All 89 Google reviews tagged “Termite inspection” · showing 20
The guys were all very professional, explained things well, and were very prompt in getting here and assessing my issue. They are much appreciated!
Just had my annual termite bait station inspection. Blake did a great job of finding and inspecting all of my stations. He was very thorough and replaced the core of several that were deteriorated.
They checked all of the termite traps to make sure they were still operative. They had not been informed from your office that new traps were needed in the area where a new deck had been built since last year. They said they would remind your office that new traps were needed on the perimeter of the new deck.
Tyler was polite and professional
Great experience. Very professional.
Employee was courteous and did his job professionally. A pleasant experience.
I’m always relieved to get my dry zone inspected and find out all is well!
Orkin just completed our annual termite inspection. Orkin treated our home for an active termite infestation some years ago. Our annual inspection is always easy and comprehensive. Our inspector knows his job and executes it professionally.
Inspection was good and informative, 2 young men that did the actual work were thorough and explained the process. Were well mannered and did a fine job of cleanup after extermination process was done.
Rep contacted me prior to arrival, indicating length of time before his arrival, Rep was promptly on time. He was friendly yet highly professional as he conducted his inspection. Reported results immediately following. Rep, in his neat clean appearance gives a good impression of Orkin the followed through with a…
Everything good
Right on time today and both professional and friendly too, taking time to explain their work, no visible live termites seen and a reminder of the future inspection option
The young man was exceptional
Good communication regarding upcoming schedule and arrival. Addresses any issues we might have.
Excellent service. Very professional.
They were recommended by a friend to help me get these little critters out of my house. Everyone I spoke with at Orkin was so kind and professional and very understanding of my situation. Highly recommend!
Everyone was kind and sure what they needed to do to help me with my pest problems
Scheduling services is a Nightmare and absolutely No follow up from them on termite services which are charged service fees annually.
Great customer service, knowledgeable and great sense of humor so what more would want .
Very prompt. Answered all our questions. Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 330 | $58–$133 |
| Rodent extermination | 253 | $73–$246 |
| Spider extermination | 231 | $56–$136 |
| Ant extermination | 227 | $63–$191 |
| Cockroach extermination | 161 | $66–$214 |
| Home inspection | 129 | $61–$139 |
| Bug & insect extermination | 121 | $58–$131 |
| Hornet & wasp extermination | 109 | $79–$246 |
