How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty74−2.6Momentum penalty96−0.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREOrkin
Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #93Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.8★ from 2,013 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for termite inspection
Clear ✕All 89 Google reviews tagged “Termite inspection” · showing 80
The guys were all very professional, explained things well, and were very prompt in getting here and assessing my issue. They are much appreciated!
Just had my annual termite bait station inspection. Blake did a great job of finding and inspecting all of my stations. He was very thorough and replaced the core of several that were deteriorated.
They checked all of the termite traps to make sure they were still operative. They had not been informed from your office that new traps were needed in the area where a new deck had been built since last year. They said they would remind your office that new traps were needed on the perimeter of the new deck.
Tyler was polite and professional
Great experience. Very professional.
Employee was courteous and did his job professionally. A pleasant experience.
I’m always relieved to get my dry zone inspected and find out all is well!
Orkin just completed our annual termite inspection. Orkin treated our home for an active termite infestation some years ago. Our annual inspection is always easy and comprehensive. Our inspector knows his job and executes it professionally.
Inspection was good and informative, 2 young men that did the actual work were thorough and explained the process. Were well mannered and did a fine job of cleanup after extermination process was done.
Rep contacted me prior to arrival, indicating length of time before his arrival, Rep was promptly on time. He was friendly yet highly professional as he conducted his inspection. Reported results immediately following. Rep, in his neat clean appearance gives a good impression of Orkin the followed through with a…
Everything good
Right on time today and both professional and friendly too, taking time to explain their work, no visible live termites seen and a reminder of the future inspection option
The young man was exceptional
Good communication regarding upcoming schedule and arrival. Addresses any issues we might have.
Excellent service. Very professional.
They were recommended by a friend to help me get these little critters out of my house. Everyone I spoke with at Orkin was so kind and professional and very understanding of my situation. Highly recommend!
Everyone was kind and sure what they needed to do to help me with my pest problems
Scheduling services is a Nightmare and absolutely No follow up from them on termite services which are charged service fees annually.
Great customer service, knowledgeable and great sense of humor so what more would want .
Very prompt. Answered all our questions. Highly recommend!
Technicians were very informative and professional. We would highly recommend them.
My tech is always efficient and professional. I've used orkin for about 3 years in a rural area and WOW! They do a great job keeping the crawlies away. Customer service is second to none. Great work!
Orkin you’re fortunate to have the employees like Jason Carlile,, Dalton Myer and their professional team.They we’re knowledgeable And thorough in their work on our home. Made me feel confident if I had a problem they would be back to keep my property in tip top shape. Thank You!
Very responsive and very kind Workers are always informative and helpful quickly responsive to your needs HIGHLY RECOMMEND
Friendly dependable professional services.
Haven't had any issues. My inspector is very helpful with information .
Very promp on your inspection, friendly and kind
Thorough and professional.
Great service!!
Extremely professional, courteous and responsive folks. I always feel like a priority. I’m exceeding happy with the service of which I am provided.
Over several years we have used Orkin for various pest control services. They have always been prompt arriving as well as being friendly yet professional. Orkin has always provided us with a Technician that is able to do their job effectively and not cause you to feel as though you are being "squeezed in". They…
The two young men that did the treatment were both very nice and professional. They worked quickly and were done in no time.
I have used orkin for the past few years to keep the bugs out of my house. I began using their service at my previous address where we had a bed bug infestation. It was a tedious process and I vowed to not ever have that problem again. Thanks to Orkin... I haven't!
Orkin in a very good job explain everything to me came out and did the work I'm very happy you orkin are paid in ful,l thank y ou very much 😊👍
From the first call, quite a number of years ago now, Orkin has maintained a professional yet freindly approach. In addition to providing quality and dffective insdct control, always maintaining a professional yet creindly approach.
We uncovered a termite infestation when we removed our wood deck to pour a concrete porch. Their response was immediate and Troy Creasey did a very good job. We felt like it was an honest inspection and an honest treatment to exterminate the termites.
Very good and professional. They made a stressful situation for us very easy and comfortable.
Chuck was very polite.
Worked on the crawl space and cleaned up mold and encapsulation,new sump pump and dehumidifier. Looks good.Next is termite bate station.
On time, friendly, knowledgeable and answered all questions.
Good service always. Very professional
My guy Tony, always there when he says he will be, smiling all the time and ALWAYS does a great job!!!!!!
The service rep was very courteous, professional, and answered all our questions.
I seem to have a different guy everytime for my inspections but it's okay. Everyone of them have been polite & so friendly!!
Very friendly guy who told horribly hilarious dad jokes while he worked. I look forward to his next visit!
I discovered we had some unwanted guests coming up through the cracks in our garage.(termites) I contacted Orkin and they sent someone to inspect the same day and gave me a plan of remediation and an estimate of that cost, (which was actually lower than I anticipated) They had a finance option that suited my family…
Showed up two hours early , Came in very professional gave me all the info I needed . Got to work , covers all pest control. On a plan that will cover follow up visits every other month . To make sure I have no pest problems.
Great job, wife is happy so I'm happy. Dead bugs and spiders she will sweep up, she doesn't like the live ones that jump or fall on her.
Johnny was very professional and courteous. He was very thorough with his explanation and showed me areas of concern on our home. I am very happy with his service and our monthly service with Tony.
We have been Orkin customers for over 34 years. Awesome service guys & always are there to help us if we have problems
We are very pleased with the pest control service from Orkin. Any specific problems we experience (wasps) are addressed immediately, sometimes even with emergency visits. Bimonthly checks are helpful. We would highly recommend Orkin
I feel like our operator listens to my concerns on every single visit, doesn't just assume everything is going the same as last time - he goes over things with me like it's a new visit. He's professional, but warm, and it's comfortable to have him in and around our home.
Very professional and willing to answer all our question.very much so looking forward to doing more business with your company. Thank u
The gentleman who came for my service, Johnny, was very professional, informative and very personable. He explained everything he was doing & told me to contact Orkin for any problem that make occur. He had a mask on, which really impressed me. Several companies providing different types of services did not have…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 330 | $58–$133 |
| Rodent extermination | 253 | $73–$246 |
| Spider extermination | 231 | $56–$136 |
| Ant extermination | 227 | $63–$191 |
| Cockroach extermination | 161 | $66–$214 |
| Home inspection | 129 | $61–$139 |
| Bug & insect extermination | 121 | $58–$131 |
| Hornet & wasp extermination | 109 | $79–$246 |
