Analyzing 9,891,2949.9M ReviewsFor 27,87127.9K Experts

Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty79−2.1Momentum penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Orkin

St. Petersburg, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #293Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 1,791 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 82% of wildlife removal services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 75% of wildlife removal services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 79% of wildlife removal services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 96% of wildlife removal services.A
96
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 94% of wildlife removal services.A
94

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.185
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#57 / 246
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 185 Google reviews tagged “Ant extermination” · showing 20

Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Don did an amazing job inspecting my house for whatever pest control he felt. I need it. He did some additional service for the garage. He explaining everything throughout the service.

Paid $140–160Great priceAnt exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
JanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very professional. I very much trust the service level! Worth every penny in my opinion.

Great priceHome inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
TylerLocal Guide · 169 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chris is very courteous and timely service oriented professional and is doing a great job for us. Chris has great communication skills and keeps us in touch of our situation could not be happier! Just getting amazing service! 👏 outstanding customer service and care!

Paid $40–60Home inspectionFlea & mite exterminationGeneral pest inspection+ Quality+ Value
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very professional and went about his work and still communicated with us answering our questions.

Paid $80–100Reasonable priceAnt exterminationCockroach extermination
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent service no problems whatsoever Troy takes care of everything he needs to at my home

Paid $120–140Reasonable priceSpider exterminationCockroach exterminationAnt extermination+ Value
SidneyLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Matthew was extremely professional and easy to work with

Paid $120–140Reasonable priceHome inspectionAnt extermination
ron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Always professional and responsive. Rasheed is the best.

Paid $1–20Reasonable priceAnt extermination
KarenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Orkin pest service is always perfect & the staff is very professional & easy to work with. Christopher did an awesome job today.

Paid $60–80Reasonable priceSpider exterminationCockroach exterminationAnt extermination+ Quality+ Professionalism
BorgsvilleLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Really like Shaheed, He did a very thorough job

Paid $40–60Great priceAnt extermination
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time, informative, didn’t leave a stone unturned. Explained all detailed of service. Not a critter in sight. The agent went up and beyond to make sure our surroundings were pest free!

Paid $140–160Great priceBug & insect exterminationAnt extermination
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We always get service above and beyond when Chris comes on our monthly service day. He checks in before starting and checks out befthe leaves. Overall excellent. Just what you want from Orkin!

Reasonable priceMosquito exterminationAnt extermination
Janice13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Matt does a great job. Pleasant, professional and keeps the house bug free.

Paid $60–80Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
larry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Troy is great !

Ant exterminationCockroach exterminationFlea & mite extermination
AndreaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional and efficient. We have Okin termite and pest control for a few years now and we are satisfied. If any problem ever happen, our branch manager is more that helpful and things get on track swiftly.

Termite exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Jose6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding service by Adam Bailey.

Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From first phone call to service was quite easy informative. All services and prices upfront. Signing document on Docusign great. Matt S is my technician. He treated my home and taught me a lot I did not know. I appreciate he took the time. Matt S will be taking care of follow up at my home. I am happy about that…

Reasonable priceAnt extermination
nathanna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Matthew Storm is very personable and friendly. Happy to have him as my technician

Termite inspectionTermite exterminationSpider extermination+ Quality
ScottLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service!

Rodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
CharlesieLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

David is amazing; thorough, knowledgeable and great at communicating on when he will be out.

Hornet & wasp exterminationSpider exterminationFlea & mite extermination
SamuelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Friendly, professional, efficient.

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more ant extermination reviews (165 more) →

Price

$115+6% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 70%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination247$81–$199
General pest inspection218$63–$128
Ant extermination184$79–$246
Bug & insect extermination99$71–$139
Termite inspection96$86–$371
Termite extermination93$214–$426
Home inspection87$71–$173
Rodent extermination85$79–$323

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