How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty79−2.1Momentum penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOrkin
St. Petersburg, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #293Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 1,791 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 185 Google reviews tagged “Ant extermination”
Don did an amazing job inspecting my house for whatever pest control he felt. I need it. He did some additional service for the garage. He explaining everything throughout the service.
Very professional. I very much trust the service level! Worth every penny in my opinion.
Chris is very courteous and timely service oriented professional and is doing a great job for us. Chris has great communication skills and keeps us in touch of our situation could not be happier! Just getting amazing service! 👏 outstanding customer service and care!
Very professional and went about his work and still communicated with us answering our questions.
Excellent service no problems whatsoever Troy takes care of everything he needs to at my home
Matthew was extremely professional and easy to work with
Always professional and responsive. Rasheed is the best.
Orkin pest service is always perfect & the staff is very professional & easy to work with. Christopher did an awesome job today.
Really like Shaheed, He did a very thorough job
On time, informative, didn’t leave a stone unturned. Explained all detailed of service. Not a critter in sight. The agent went up and beyond to make sure our surroundings were pest free!
We always get service above and beyond when Chris comes on our monthly service day. He checks in before starting and checks out befthe leaves. Overall excellent. Just what you want from Orkin!
Matt does a great job. Pleasant, professional and keeps the house bug free.
Troy is great !
Professional and efficient. We have Okin termite and pest control for a few years now and we are satisfied. If any problem ever happen, our branch manager is more that helpful and things get on track swiftly.
Outstanding service by Adam Bailey.
From first phone call to service was quite easy informative. All services and prices upfront. Signing document on Docusign great. Matt S is my technician. He treated my home and taught me a lot I did not know. I appreciate he took the time. Matt S will be taking care of follow up at my home. I am happy about that…
Matthew Storm is very personable and friendly. Happy to have him as my technician
Excellent service!
David is amazing; thorough, knowledgeable and great at communicating on when he will be out.
Friendly, professional, efficient.
Ahmad is so kind! I always get a call before he arrives to make sure I will be home or if I need a different time! Orkin knows what they are doing when it comes to pests/insects and most importantly, customer service!
Great service. No bugs!!!
Very professional & very friendly. Always accommodating as well.
I’ve been with Orkin for more than 20 years, I’ve never been disappointed. Highly recommend
Always professional. Always good service.
Ian is very professional and courteous- always wears mask and shoe covers. He has been our pest control tech for at least a year now. He assures me that he will come in between services if we ever need him. Keeps pest free inside and outside our home. I would highly recommend them.
Employees have been very helpful, professional, and responsive. I use for virtually everything they offer. Would recommend.
Adam was great! Very easy to work with and got scheduled very quickly. Thank you.
We’ve been very happy with Orkin service. Our technician Tony provides superb personalized service. He is thorough and professional and always in good spirits. Thank you.
Wayne is the best. Very friendly and professional.
Technician was professional, friendly and thorough. Have used Orkin for over 10 years and have always had good experience.
Dave is a wonderful, informative, and professional attendant. He does an efficient job and keeps me up to date. Thank you.
David Harrison is the reason we remain with Orkin. He is always on time, professional, knowledgeable and thorough. He takes the time to explain the issue, and how to correct it.
Orkin visits monthly on regularly scheduled visits. The technician is always on time, very accommodating if rescheduling is necessary, very knowledgeable, and professional. The products are very effective. I'm very happy with their service.
Tony is very friendly professional and on time. Explained everything and gave me a card in case of questions with a direct line. Great service! If you can ask for Tony Burton!
I have used Orkin for over 20 years. Never had a problem with the service . Also Never had insects, especially roaches. Thanks for being a great company .
Dave is always professional and courteous. I heard some buzzing in my walls (wasps?) and he took care of it right away! I asked about getting an estimate for insulation and he said he would contact someone the same day. Thank you for your outstanding service!
David does an excellent job. Always professional , informative, polite and on time!
I'm more than satisfied with the service and my tech is excellent thank you
Tony gave a very professional service Which I appreciate how thorough he is and how he takes pride in his work. He’s a valued employee in what great quality and service he gives to his customers.
Wayne from Orkin was great. He’s professional and always on time. Communication was easy. Wayne serviced the cockroach and little ants exterminations. Very professional and details of the treatments. I recommend Wayne from Orkin.
Cameron was professional and informative. Performed his work, spoke about what to do moving forward. he had a lot of work scheduled that day and came in a pleasant mood.
Very professional and caring
I was very pleased with Orkins service
Cameron truly answered all my questions I had about the service I was getting in detail. He is very friendly and communicative, and knows what he’s doing. Great employee with Orkin!
I am a beach property manager, and have been using Orkin pest control service for a number of years. Troy is the absolute best!
The man was very professional. He answered all of my questions and was very friendly. This is the first time using this service so I don't know how it will work put but will follow up with another review next month.
Our technician Chris is amazing and thorough. He’s also friendly and professional. He listens to our needs and provides services to fit those needs.
All of my bug concerns are understood and taken care of with a very professional and quick response. I enjoy the personal touch of having the same representative who treats my home. He knows me and my dog. Randy (of Orkin) is respectful, efficient, thoughtful, knowledgeable, and kind. I highly recommend Orkin!
Adam gave lots of suggestions and was very helpful.
David is always professional, attentive and goes above and beyond.
Prompt and professional. Explained the issues and how they can be resolved
Called for ghost ants showing up and Wayne was right on time. He thoroughly explained the process and proceeded to take care of the problem.
Life in Florida means an occasional cockroach in your home. Especially, after it rains! Sometimes, more than one! We’ve also had ants and a flea problem in our rental property - problem solved in only 1 visit. We’ve been using Orkin for about 6 years now. We even tried a different company, but the quality was not…
Great service and always on time!
Orkin was amazing! Came out same day and sprayed. The technician was knowledgeable and eager to help.
Orkin technicians are courteous, on time, and respectful of our property. We would recommend them.
Orkin you are the best and you have the most pleasant people working for you. Thank you Randy.
Good. not. gone yet
We have had an amazing experience with Orkin and in particular, our service technician Randy! Smooth process to set up our pest control service, he answered any questions & concerns, he explained everything he was going to do and did an extremely thorough job servicing our home. Very pleased with the results so far!! 👍🏼
Vance Was very professional I believe that was his name he was on top of everything I was very happy and I will recommend him to anyone 100%
Gentlemen was very nice and professional and knowledgeable!
Randy has been doing a great job we have no problem sense hi started with us thank you
Quality of service was amazing, they are very responsive and as soon as they left I was already recommending them to our neighbors.
Overall great experience. Efficient, prompt, clear and professional
Great job as usual
Our pest control expert was amazing! Very thorough and informative. I am thrilled that he will be coming back to do the regular services.
David was very informative and friendly. I appreciate all the help. Also, thankful to be rid of these Ghost Ants!
great service, Had a building problem our guy came out and took care of it. Now we see him every 3 months no more BUGS .What I like about Orkin is they will keep coming till the problem is resolved
Very please with Rick's and Troy's knowledge and professional presentation. Far and away all other companies we interviewed. Recommend over others.
Wayne, does a wonderful service in our place, Maintenieng my place out of bugs!👏🏻👏🏻
Always on time and provide a professional service at a reasonable price.
Our Orkin guy was exceptional he explained everything was completely though and very professional he did a fantastic job!
Excellent Customer Service, Well Knowledgeable and Courteous Technicians!
The only reason I give it 4 stars in at 5 is because the first person that came to my house sign me up for whatever he wanted to sign me up for not what I asked for. so I had to have somebody else come out and get me the right treatment for my yard. The second person who came out was very helpful and was very…
Professional, efficient and effective
Service guys that come out to house are respectful. They were personal protective gear including shoe nets so they do not track dirt into your house. They also explain step by step what there doing so there is no mystery guessing by homeowner.
David Harrison was very professional and honest. Would recommend his service.
Great
Other competitors have failed. Since I started Orkin 6 months ago, I rarely have a bug in the house. Their products are worth the money.
Randy is the one of the most consummate professionals I’ve met. He is always timely, and extremely friendly. He asks if there is any particular treatment we need, followed by letting me know what service he’ll provide generally based on the season and the type of pest that is prevalent.
I'm so impressed how polite, professional, proficient and personable the staff is. Happy to be doing the work, they did insulation and sofit repairs as well. Everyone thanked me for using Orkin. I must say I made the right choice hands down.
We had some issues with roaches in mid 2020. We called Orkin and they sent out our technician, Randy. He took care of the problem and has prevented any other issues since then. On top of that, he is great to work with and every conversation is a pleasure! Great service and a great guy.
Moved into a new place in St. Pete FL and noticed some insects. They were there within 24 hours and service was awesome. Came back for their next visit and Randy was friendly fast and fun. He communicated well and ensured he answered all my questions. He was very personable and professional. Recommend this service and Randy specifically.
Easy to schedule appointment. On time. In uniform and practicing safety measures. Professional comprehensive service. Competitive pricing. Very satisfied.
Super efficient , very professional would highly recommend using them. They turned up early , great communication
Reliable and courteous service
He does a wonderful job. Very professional a and friendly. Service and products are very effective
Very responsive and polite.
My 60 day service is excellent. Shawn Cameron is knowledge and thorough and patient with extermination. Thank you Shawn for a job well done.
Well they showed up on time. Had two services scheduled (treatment and termite inspection) and then was told they would be out the next available and give me a call to schedule but the treatment tech showed up. Waiting for the rescheduled on termite inspection but the service was prompt and probably just a…
Living in Florida we are always a target for Ants and Ghost ants. We started using Orkin's services about a year and half ago and they have provided a protective barrier around our house and the regular maintenance is well worth the cost. The reps have been professional and attentive. We intent to continue using their services.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 247 | $81–$199 |
| General pest inspection | 218 | $63–$128 |
| Ant extermination | 184 | $79–$246 |
| Bug & insect extermination | 99 | $71–$139 |
| Termite inspection | 96 | $86–$371 |
| Termite extermination | 93 | $214–$426 |
| Home inspection | 87 | $71–$173 |
| Rodent extermination | 85 | $79–$323 |
