How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty79−2.1Momentum penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOrkin
St. Petersburg, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #293Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 1,791 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for bug & insect extermination
Clear ✕All 101 Google reviews tagged “Bug & insect extermination” · showing 100
Having a regular Pest control person is key here in Florida. What makes it better? One that you can trust and feels like family! I don’t know what I would do without Ahmad taking such good care of my home!
Very professional. I very much trust the service level! Worth every penny in my opinion.
Don was pleasant and very knowledgeable. He did a thorough inspection and treatment. Don also answered questions that I had.
Chris is very courteous and timely service oriented professional and is doing a great job for us. Chris has great communication skills and keeps us in touch of our situation could not be happier! Just getting amazing service! 👏 outstanding customer service and care!
Timely and communicative. So far, so good!
My serviceman is great
Don was a pleasure to have as the terminator
Very professional and went about his work and still communicated with us answering our questions.
David is super! He is very knowledgeable, professional and detailed oriented.
Ian is awesome as always
On time, informative, didn’t leave a stone unturned. Explained all detailed of service. Not a critter in sight. The agent went up and beyond to make sure our surroundings were pest free!
Shaheed is professional, friendly and is concerned about the state of bug and such in our home. We have had him for quarterly appointments several times and we are very happy with the results.
David is the bomb, his work is exceptional! He delivers professional n personal communication. His commitment to being bug free in my home is what won and keeps my business!!
My experience with Orkin is always good. My Orkin Pro Matthew Storm is professional and knowledgeable.
Maintenance
Matt does a great job. Pleasant, professional and keeps the house bug free.
Matt is very friendly and professional. Very good service.
Earl is the man! Very grateful for how quickly my home has returned to pest free and now me, stress free! Thanks, Orkin!
David is always friendly, clean cut, and you can tell he takes great pride in his position.
As always, Orkin rep was on time and personable and made himself available for any issues. Great service! Matthew defines customer service and satisfaction!!
Professional and efficient. We have Okin termite and pest control for a few years now and we are satisfied. If any problem ever happen, our branch manager is more that helpful and things get on track swiftly.
Excellent service and great results
I have been a customer of Orkin Pest Control for many, many years and have alway been happy with their products and service. The employees that have provided the pest control service in my home over the years have all been professional, thorough, knowledgeable and kind. They listen when I voice a concern and are…
If i could give a 0 stars i would. My bill was raised after discussing with my tech and being assured it wouldn’t change. Added on top of my yard having more ants than I’ve ever had I won’t be able to cancel fast enough. 0/10 recommend this service
Always a pleasure, the tech is thorough and listens to my concerns. Schedule is always on time and if there is delay a text message is sent. Unfortunately the bi-monthly charges were increased without notice. Found out when my auto pay charge was posted after service.
Have had no insect/ cockroach problems since they have been spraying the house!! David and Bruce do a very thorough and detailed job!!
Very happy with today’s service, account manager Wayne was very professional and answered all my questions Thank You, Don O
Friendly, professional, efficient.
We have used Orkin for 14 years in 4 different places we have lived and have always been very happy with the service, results and follow up. In particular, our tech Troy is OUTSTANDING. He continues to provide dependable service and insights into pest trends and education on bugs. I love his quote, " Tell me…
Walter provided excellent customer service.
Adam is the best. They come whenever we need them and are always happy to answer our questions. Best service ever!
I’ve been with Orkin for more than 20 years, I’ve never been disappointed. Highly recommend
Always professional. Always good service.
The young man does a great job,
Wayne, my technician is polite, professional and answers all questions. He’s always prompt and careful inside the house.
We’ve been very happy with Orkin service. Our technician Tony provides superb personalized service. He is thorough and professional and always in good spirits. Thank you.
David was courteous, professional, and thorough.
Service tech was great
Troy is very professional and helpful. Very pleased with Orkin!
Dave is a wonderful, informative, and professional attendant. He does an efficient job and keeps me up to date. Thank you.
David Harrison is the reason we remain with Orkin. He is always on time, professional, knowledgeable and thorough. He takes the time to explain the issue, and how to correct it.
Adam was on time, thorough and informative! Thank you for your speedy service and response!
I have used Orkin for over 20 years. Never had a problem with the service . Also Never had insects, especially roaches. Thanks for being a great company .
Haven't had an insect or mosquito problem since we started with Orkin for the last 3 years. I recommend them.
Great service
Always professional and effective. And they come when they say they will!
Our services, David, is always courteous and professional. We have no complaints about our service with Orkin.
Tony gave a very professional service Which I appreciate how thorough he is and how he takes pride in his work. He’s a valued employee in what great quality and service he gives to his customers.
Troy was knowledgeable and and friendly, gave us the time to explain how everything works. Showed up on time and took his time being thorough. Glad to have him back routinely to help prevent bugs and insects.
Wayne from Orkin was great. He’s professional and always on time. Communication was easy. Wayne serviced the cockroach and little ants exterminations. Very professional and details of the treatments. I recommend Wayne from Orkin.
Cameron was professional and informative. Performed his work, spoke about what to do moving forward. he had a lot of work scheduled that day and came in a pleasant mood.
Very professional and caring
Bugs have been kept in check very well
I was very pleased with Orkins service
Vance was very professional and did an excellent job. Looking forward to seeing him every other month
Cameron truly answered all my questions I had about the service I was getting in detail. He is very friendly and communicative, and knows what he’s doing. Great employee with Orkin!
We are very grateful for Adam!!!! He is one in a million!!! Courteous, punctual, thoughtful and kind to our animals!!!!
The Service person was very polite, professional and friendly.
Our technician Chris is amazing and thorough. He’s also friendly and professional. He listens to our needs and provides services to fit those needs.
All of my bug concerns are understood and taken care of with a very professional and quick response. I enjoy the personal touch of having the same representative who treats my home. He knows me and my dog. Randy (of Orkin) is respectful, efficient, thoughtful, knowledgeable, and kind. I highly recommend Orkin!
Life in Florida means an occasional cockroach in your home. Especially, after it rains! Sometimes, more than one! We’ve also had ants and a flea problem in our rental property - problem solved in only 1 visit. We’ve been using Orkin for about 6 years now. We even tried a different company, but the quality was not…
David is wonderful. Very professional and polite.
Orkin technicians are courteous, on time, and respectful of our property. We would recommend them.
Our service agent is excellent. No more BUGS!!
Very professional and courteous.
Randy is the best!! Professional, takes a personal interest and always on time!!
It would be nice if someone actually showed up during the expected 2 hour time frame given. This is now the 3rd time we had to call the office because technician was a no call/no show then happens to be "in the area" 5 minutes after the 2 hour window expires. We work too, we take time out of our day too. Very…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 247 | $81–$199 |
| General pest inspection | 218 | $63–$128 |
| Ant extermination | 184 | $79–$246 |
| Bug & insect extermination | 99 | $71–$139 |
| Termite inspection | 96 | $86–$371 |
| Termite extermination | 93 | $214–$426 |
| Home inspection | 87 | $71–$173 |
| Rodent extermination | 85 | $79–$323 |
