Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty79−2.1Momentum penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Orkin

St. Petersburg, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #293Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 1,791 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 82% of wildlife removal services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 75% of wildlife removal services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 79% of wildlife removal services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 96% of wildlife removal services.A
96
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 94% of wildlife removal services.A
94

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.247
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$199
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 210
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 247 Google reviews tagged “Cockroach extermination” · showing 20

Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Don did an amazing job inspecting my house for whatever pest control he felt. I need it. He did some additional service for the garage. He explaining everything throughout the service.

Paid $140–160Great priceAnt exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
JanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very professional. I very much trust the service level! Worth every penny in my opinion.

Great priceHome inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
EsmeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

we use orkin for our annual termite treatments and other spray treatments. they are always communicative when planning and educational when in your home, showing and explaining what they are doing and why. And nice :)

Home inspectionTermite inspectionTermite extermination
Abbs2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ian Vincent was absolutely awesome! Super nice and knowledgeable about pest control. He made me feel a lot better with my pest situation by describing everything he was doing and how it would work.

Paid $100–120Reasonable priceCockroach extermination
Talia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Definitely recommend! Reasonable price and very professional company, will definitely be using them for all future treatments needed on my home

Paid $120–140Great priceCockroach extermination
Rebecca12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My serviceman is great

Rodent exterminationCockroach exterminationBug & insect extermination
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very professional and went about his work and still communicated with us answering our questions.

Paid $80–100Reasonable priceAnt exterminationCockroach extermination
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent service no problems whatsoever Troy takes care of everything he needs to at my home

Paid $120–140Reasonable priceSpider exterminationCockroach exterminationAnt extermination+ Value
Joan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

They were very professional and through, and we will continue with them as our pest control company company. I must state that Tony is the best.

Cockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Verbina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The representative was very professional, on time, and was very knowledgeable on the product he was using. Answered all my questions. Thanks

Paid $60–80Reasonable priceCockroach extermination
Kathleen15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Always on time. Very polite and knows what he is doing.

Paid $40–60Reasonable priceCockroach extermination
KarenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Orkin pest service is always perfect & the staff is very professional & easy to work with. Christopher did an awesome job today.

Paid $60–80Reasonable priceSpider exterminationCockroach exterminationAnt extermination+ Quality+ Professionalism
Erin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I really don’t know where to start. David was my service guy in which right way I can tell that he was very passionate about helping others regarding their Home situation. He was very knowledgeable and explained everything he was doing as he worked. He also gave me some really good tips as to how I can try to keep…

Paid $180–200Not sureCockroach extermination
Jo'Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Quick, Efficient, and timely! I was assigned to Shaheed who was extremely knowledgeable and friendly. He even recommended additional services based on what he found. Overall I was very happy with my service and Shaheed needs a raise!

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Darlene10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Ian was excellent

Paid $80–100Reasonable priceCockroach extermination
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Matthew was SUPER and very thorough

Paid $140–160Reasonable priceHome inspectionCockroach extermination
337 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Donald was my inspector. Great knowledge and great costumer service skills.

Paid $140–160Great priceCockroach extermination
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris was very detailed in covering all areas. I’m super pleased with his exceptional service he provided. Orkin knows what they are doing. I will recommend Orkin to everyone I know.

Paid $200+Reasonable priceCockroach extermination
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris was very detailed and made sure he covered all areas. I’m super pleased with the exceptional service he provided. I would recommend Orkin to everyone I know. Thank you for your great service

Paid $200+Reasonable priceCockroach extermination
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The technician, ShaHeed, was very professional and friendly, always with a big smile. He explained and answered our questions regarding to all the process with great attitude and respect. Highly recommended your company.

Paid $180–200Home inspectionCockroach extermination

Show more cockroach extermination reviews (227 more) →

Price

$115+6% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 70%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination247$81–$199
General pest inspection218$63–$128
Ant extermination184$79–$246
Bug & insect extermination99$71–$139
Termite inspection96$86–$371
Termite extermination93$214–$426
Home inspection87$71–$173
Rodent extermination85$79–$323

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