How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty79−2.1Momentum penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOrkin
St. Petersburg, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #293Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 1,791 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 218 Google reviews tagged “General pest inspection” · showing 200
I recently switched to Orkin after moving into my new home, and I couldn't be happier with the decision. From the very beginning, the entire process was smooth, professional, and surprisingly stress-free. My service professional, Ahmad Wright, was absolutely outstanding. He was efficient, knowledgeable, and…
Very professional. I very much trust the service level! Worth every penny in my opinion.
Don was pleasant and very knowledgeable. He did a thorough inspection and treatment. Don also answered questions that I had.
Adam does wonderful job for me all the time
Chris is very courteous and timely service oriented professional and is doing a great job for us. Chris has great communication skills and keeps us in touch of our situation could not be happier! Just getting amazing service! 👏 outstanding customer service and care!
Quick, Efficient, and timely! I was assigned to Shaheed who was extremely knowledgeable and friendly. He even recommended additional services based on what he found. Overall I was very happy with my service and Shaheed needs a raise!
Love Orkin. Communication is great. Professional team. David, our technician is the best. He finds everything!
Our technician is THE BEST!
We have been using Orkin for almost a year now and we are very happy with the service (no bugs!). Troy, the technician, is always pleasant and extremely professional. We have tried other services and find Orkin to be the best!
Very respectable answer all my questions 😊 fast and friendly 🤗
The tenants all agreed that Don was on time and professional and was helpful answering questions they had during the pest service. Thank you Orkin!
David is the bomb, his work is exceptional! He delivers professional n personal communication. His commitment to being bug free in my home is what won and keeps my business!!
They have helped tremendously with my big problems bugs 😊
Matt does a great job. Pleasant, professional and keeps the house bug free.
David is always friendly, clean cut, and you can tell he takes great pride in his position.
Truly professional and very accommodating in their service. Our service tech, Troy, is outstanding.
As always, Orkin rep was on time and personable and made himself available for any issues. Great service! Matthew defines customer service and satisfaction!!
Mr. David Harrison is always professional and provides outstanding service. Mr. Harrison always takes the time to answer our questions and educate us about our pests. We continue to use Orkin for our pests control because of Mr. Harrison’s service excellence!
Professional and efficient. We have Okin termite and pest control for a few years now and we are satisfied. If any problem ever happen, our branch manager is more that helpful and things get on track swiftly.
Orkin treated my house for dry wood termites when I discovered that I had them 7 months ago. There was one “hot spot” that they treated and told me to call immediately if they came back there. They did, I called, and they were back to treat it within days. Very professional and knowledgeable. I will be using them for any future needs
Outstanding service by Adam Bailey.
Squirrel in my home. Put traps,sprayed sealed around sinks. Very professional and efficient.
Mr David is our guy. He's very knowledgeable in what he does. He's always friendly, professional and has excellent customer service! Always a pleasure to see him.
Liked my last guy but new one today was just as professional and nice to talk to about areas of concern. Offered advice on mulch and really seems to care.
I have been a customer of Orkin Pest Control for many, many years and have alway been happy with their products and service. The employees that have provided the pest control service in my home over the years have all been professional, thorough, knowledgeable and kind. They listen when I voice a concern and are…
Always on time. Polite. Fast whether indoors or out.
Very informative and thorough
On time service, good communication. Thorough and efficient job by Philip
Excellent service!
Always a pleasure, the tech is thorough and listens to my concerns. Schedule is always on time and if there is delay a text message is sent. Unfortunately the bi-monthly charges were increased without notice. Found out when my auto pay charge was posted after service.
My bug guy is the best! He is very professional and does the job with no interruptions to my day.
Adam is great. He is cordial, thirough and ALWAYS on time.
David is amazing; thorough, knowledgeable and great at communicating on when he will be out.
Have had no insect/ cockroach problems since they have been spraying the house!! David and Bruce do a very thorough and detailed job!!
Very happy with today’s service, account manager Wayne was very professional and answered all my questions Thank You, Don O
Friendly, professional, efficient.
We have been using Orkin since 2018 and we love the service. We have only had 3 different service men (1 didn't work out) but Adam Bailey our current service man is awesome. He knows I can only open my door on Saturday and when I can open it and he is always on time. He is very thorough and professional and I appreciate him so much.
We have used Orkin for 14 years in 4 different places we have lived and have always been very happy with the service, results and follow up. In particular, our tech Troy is OUTSTANDING. He continues to provide dependable service and insights into pest trends and education on bugs. I love his quote, " Tell me…
Walter provided excellent customer service.
My Orkin man better than yours.. he very knowledgeable and professional. And always on time.
Very professional & very friendly. Always accommodating as well.
Thorough, personable and professional, as always!
Reliable in time friendly service
The young man does a great job,
Ian is very professional and courteous- always wears mask and shoe covers. He has been our pest control tech for at least a year now. He assures me that he will come in between services if we ever need him. Keeps pest free inside and outside our home. I would highly recommend them.
Quality work, professional and knowledgeable. I appreciated our technician, Ken, who did a very thorough inspection of our house for termites and also took the time to inform us of how termites can get into a house and cause major damage. We have had Orkin for many years...always professional and they do a great job keeping the bugs away!
We’ve been very happy with Orkin service. Our technician Tony provides superb personalized service. He is thorough and professional and always in good spirits. Thank you.
My tech, Adam is friendly, his communication about scheduling is great, he is professional, and the service is very effective for my home!
Adam is the best! He has been providing service for over a year and he is Aaways on time. Very positive and a great attitude.
Have not complaints about the Orkin service and the technician who visited us today. Very rapid service since I called them yesterday and today we had the first service performed. In my opinion it was excellent service, Ahmad Wright was outstanding , very caring of the problem, very professional and he could answer…
Technician was professional, friendly and thorough. Have used Orkin for over 10 years and have always had good experience.
Ahmad was very professional and did a quick, efficient job.
Dave is a wonderful, informative, and professional attendant. He does an efficient job and keeps me up to date. Thank you.
I’ve been a satisfied customer for a couple of years now. Wayne is awesome! Answers all my questions & explains treatment options. He’s extremely knowledgeable and very nice to talk with. We totally appreciate Orkin & Wayne. Highly recommend to anyone looking for a reputable company to keep creepy crawlers out of…
David Harrison is the reason we remain with Orkin. He is always on time, professional, knowledgeable and thorough. He takes the time to explain the issue, and how to correct it.
Adam was on time, thorough and informative! Thank you for your speedy service and response!
Great friendly reliable service
I have used Orkin for over 20 years. Never had a problem with the service . Also Never had insects, especially roaches. Thanks for being a great company .
Very nice
Haven't had an insect or mosquito problem since we started with Orkin for the last 3 years. I recommend them.
Ahmad was professional and efficient.
I had service for a year. Took a while to get down to stop a problem but that’s to be expected, that being said they have serious turnover issues. I’ve only had 12 months of service and I’ve had to reexplain the property 3x now. Each time the technician has no notes or transfer of knowledge and I don’t want a…
David does an excellent job. Always professional , informative, polite and on time!
Orkin Representative, David, was very courteous and extremely professional. Worked immediately to inspect and resolve pest problems. Great customer service.
Over charged for termite service which shouldn’t be on my bill. Just came today and sprayed but didn’t remove any spiderwebs from inside the pool birdcage. Will be canceling my service.
I'm more than satisfied with the service and my tech is excellent thank you
Our services, David, is always courteous and professional. We have no complaints about our service with Orkin.
Tony gave a very professional service Which I appreciate how thorough he is and how he takes pride in his work. He’s a valued employee in what great quality and service he gives to his customers.
By far the worst customer service I have ever experienced with a company before. They never answer their phone, you leave a message and never get a call back. I had to constantly call multiple times finally get someone to answer and then they say that the manager has to call me back and then they never call back! I…
Excellent
Cameron was professional and informative. Performed his work, spoke about what to do moving forward. he had a lot of work scheduled that day and came in a pleasant mood.
Very professional and caring
Bugs have been kept in check very well
I was very pleased with Orkins service
He was on time and inspected and treated whole house and outside. Highly recommended
They were on time and very professional.
Troy is always awesome and helpful!!
Troy is the best!
Cameron truly answered all my questions I had about the service I was getting in detail. He is very friendly and communicative, and knows what he’s doing. Great employee with Orkin!
We are very grateful for Adam!!!! He is one in a million!!! Courteous, punctual, thoughtful and kind to our animals!!!!
I am a beach property manager, and have been using Orkin pest control service for a number of years. Troy is the absolute best!
Long time customer. Very pleased with their service. Professional, effective and reliable
Excellent service
Our technician Chris is amazing and thorough. He’s also friendly and professional. He listens to our needs and provides services to fit those needs.
Very effective treatment. Very important to have in Florida
Randy is awesome! One of the nicest and most professional guys I’ve ever worked with!
All of my bug concerns are understood and taken care of with a very professional and quick response. I enjoy the personal touch of having the same representative who treats my home. He knows me and my dog. Randy (of Orkin) is respectful, efficient, thoughtful, knowledgeable, and kind. I highly recommend Orkin!
Adam gave lots of suggestions and was very helpful.
wonderful is Randy
Chris is great! Appreciate the service!
Called for ghost ants showing up and Wayne was right on time. He thoroughly explained the process and proceeded to take care of the problem.
Great service and always on time!
Wayne is always wonderful
Randy, our technician is the best!!
David is wonderful. Very professional and polite.
He was very professional and very nice he checked every room and he will be back on Saturday to do some Exterminating for me I would recommend this place to anyone
David is fantastic! He always does a thorough job and is respectful of our property. Thank you!
Ian is on time, dependable and thorough. I am very pleased with the service.
Our service agent is excellent. No more BUGS!!
I called Orkin at 6:30am today and Adam was at my house before 9am. He walked me around the house and showed me areas that needed to be sealed up and explained everything to me as a new, young homeowner. I have seen a few palmetto bugs and he pointed to me areas of concern. He was in and out in under 45 minutes, but…
Very friendly, prompt service! Very happy with airline!!
It would be nice if someone actually showed up during the expected 2 hour time frame given. This is now the 3rd time we had to call the office because technician was a no call/no show then happens to be "in the area" 5 minutes after the 2 hour window expires. We work too, we take time out of our day too. Very…
Gentlemen was very nice and professional and knowledgeable!
We’ve had Orkin for over 3 years; the service has been awesome-friendly, effective, on time, and respectful. I’ve had to change my appointment time several times and they have always been accommodating. Highly recommend-professional, and a most successful bug killer.
Randy has been doing a great job we have no problem sense hi started with us thank you
Everyone I spoke with was very polite and professional. Communication was excellent
Great job as usual
great service, Had a building problem our guy came out and took care of it. Now we see him every 3 months no more BUGS .What I like about Orkin is they will keep coming till the problem is resolved
They sprayed my condo the rug area for fleas and mites. They are coming back in a week to do the Florida room because the cats were in there. Also they want to check the progress.
Very please with Rick's and Troy's knowledge and professional presentation. Far and away all other companies we interviewed. Recommend over others.
Our Orkin guy was exceptional he explained everything was completely though and very professional he did a fantastic job!
I contacted Orkin via their online portal and was contacted 2 days later. I was able to ask a few questions and received options and prices for their services and also was able to get a same day appointment. David was not on time, HE WAS EARLY!! Not only that, he was professional and answered my additional…
Excellent Customer Service, Well Knowledgeable and Courteous Technicians!
Very polite and timely service person.
Larry did a great job
Wayne is always thorough, professional and on time. He responds quickly if there is ever a need.
I've used working in the past and was extremely happy ! They showed up on time, wore their face coverings, got right to handling their business at my home while I was working. GREAT job !
Thanks for your detailed inspection. Very professional.
David Harrison was very professional and honest. Would recommend his service.
Great
Randy is an awesome tech! Always responsive and flexible on getting out here.
Jim is the most delightful Orkin man I have had to date. Very thorough.
He came out and found the ant problem and located the entry really fast, and treated. Very impressed
Living in Florida we are always a target for Ants and Ghost ants. We started using Orkin's services about a year and half ago and they have provided a protective barrier around our house and the regular maintenance is well worth the cost. The reps have been professional and attentive. We intent to continue using their services.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 247 | $81–$199 |
| General pest inspection | 218 | $63–$128 |
| Ant extermination | 184 | $79–$246 |
| Bug & insect extermination | 99 | $71–$139 |
| Termite inspection | 96 | $86–$371 |
| Termite extermination | 93 | $214–$426 |
| Home inspection | 87 | $71–$173 |
| Rodent extermination | 85 | $79–$323 |
