Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty79−2.1Momentum penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Orkin

St. Petersburg, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #293Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 1,791 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 82% of wildlife removal services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 75% of wildlife removal services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 79% of wildlife removal services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 96% of wildlife removal services.A
96
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 94% of wildlife removal services.A
94

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.218
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#129 / 275
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 218 Google reviews tagged “General pest inspection” · showing 40

Meredith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I recently switched to Orkin after moving into my new home, and I couldn't be happier with the decision. From the very beginning, the entire process was smooth, professional, and surprisingly stress-free. My service professional, Ahmad Wright, was absolutely outstanding. He was efficient, knowledgeable, and…

Paid $100–120Great priceHome inspectionGeneral pest inspectionService not listed
JanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very professional. I very much trust the service level! Worth every penny in my opinion.

Great priceHome inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Asonya8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Don was pleasant and very knowledgeable. He did a thorough inspection and treatment. Don also answered questions that I had.

Paid $180–200Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
roseann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Adam does wonderful job for me all the time

Customer photo from roseann's review
Great priceHome inspectionGeneral pest inspection
TylerLocal Guide · 169 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chris is very courteous and timely service oriented professional and is doing a great job for us. Chris has great communication skills and keeps us in touch of our situation could not be happier! Just getting amazing service! 👏 outstanding customer service and care!

Paid $40–60Home inspectionFlea & mite exterminationGeneral pest inspection+ Quality+ Value
Jo'Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Quick, Efficient, and timely! I was assigned to Shaheed who was extremely knowledgeable and friendly. He even recommended additional services based on what he found. Overall I was very happy with my service and Shaheed needs a raise!

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
ElizabethLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Love Orkin. Communication is great. Professional team. David, our technician is the best. He finds everything!

Paid $80–100Reasonable priceHome inspectionTermite inspectionTermite extermination
kirk9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our technician is THE BEST!

Reasonable priceGeneral pest inspection
AlisonLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have been using Orkin for almost a year now and we are very happy with the service (no bugs!). Troy, the technician, is always pleasant and extremely professional. We have tried other services and find Orkin to be the best!

Paid $120–140Reasonable priceGeneral pest inspection
freda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very respectable answer all my questions 😊 fast and friendly 🤗

Great priceGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Zachary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The tenants all agreed that Don was on time and professional and was helpful answering questions they had during the pest service. Thank you Orkin!

Paid $100–120Reasonable priceGeneral pest inspectionMosquito exterminationCockroach extermination
ZoeLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

David is the bomb, his work is exceptional! He delivers professional n personal communication. His commitment to being bug free in my home is what won and keeps my business!!

General pest inspectionCockroach exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They have helped tremendously with my big problems bugs 😊

Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Janice13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Matt does a great job. Pleasant, professional and keeps the house bug free.

Paid $60–80Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Chris12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

David is always friendly, clean cut, and you can tell he takes great pride in his position.

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect extermination
Kevin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Truly professional and very accommodating in their service. Our service tech, Troy, is outstanding.

Paid $60–80Reasonable priceGeneral pest inspection
CLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always, Orkin rep was on time and personable and made himself available for any issues. Great service! Matthew defines customer service and satisfaction!!

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Dr.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mr. David Harrison is always professional and provides outstanding service. Mr. Harrison always takes the time to answer our questions and educate us about our pests. We continue to use Orkin for our pests control because of Mr. Harrison’s service excellence!

General pest inspectionService not listed+ Responsiveness+ Punctuality+ Professionalism
AndreaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional and efficient. We have Okin termite and pest control for a few years now and we are satisfied. If any problem ever happen, our branch manager is more that helpful and things get on track swiftly.

Termite exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
KristiLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Orkin treated my house for dry wood termites when I discovered that I had them 7 months ago. There was one “hot spot” that they treated and told me to call immediately if they came back there. They did, I called, and they were back to treat it within days. Very professional and knowledgeable. I will be using them for any future needs

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Professionalism
Jose6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding service by Adam Bailey.

Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
LucilleLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Squirrel in my home. Put traps,sprayed sealed around sinks. Very professional and efficient.

Rodent exterminationGeneral pest inspection
RuthaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mr David is our guy. He's very knowledgeable in what he does. He's always friendly, professional and has excellent customer service! Always a pleasure to see him.

Rodent exterminationGeneral pest inspectionCockroach extermination
Denise14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Liked my last guy but new one today was just as professional and nice to talk to about areas of concern. Offered advice on mulch and really seems to care.

General pest inspection+ Responsiveness+ Punctuality+ Professionalism
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been a customer of Orkin Pest Control for many, many years and have alway been happy with their products and service. The employees that have provided the pest control service in my home over the years have all been professional, thorough, knowledgeable and kind. They listen when I voice a concern and are…

Home inspectionHornet & wasp exterminationGeneral pest inspection
Bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always on time. Polite. Fast whether indoors or out.

General pest inspection+ Responsiveness+ Quality
Lois8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very informative and thorough

General pest inspection+ Professionalism
MarkLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

On time service, good communication. Thorough and efficient job by Philip

Termite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
ScottLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service!

Rodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always a pleasure, the tech is thorough and listens to my concerns. Schedule is always on time and if there is delay a text message is sent. Unfortunately the bi-monthly charges were increased without notice. Found out when my auto pay charge was posted after service.

General pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
LindaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My bug guy is the best! He is very professional and does the job with no interruptions to my day.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Richard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Adam is great. He is cordial, thirough and ALWAYS on time.

General pest inspection+ Responsiveness+ Punctuality+ Quality
CharlesieLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

David is amazing; thorough, knowledgeable and great at communicating on when he will be out.

Hornet & wasp exterminationSpider exterminationFlea & mite extermination
Robert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Have had no insect/ cockroach problems since they have been spraying the house!! David and Bruce do a very thorough and detailed job!!

General pest inspectionCockroach exterminationBug & insect extermination+ Punctuality+ Professionalism+ Value
don6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very happy with today’s service, account manager Wayne was very professional and answered all my questions Thank You, Don O

General pest inspectionCockroach exterminationBug & insect extermination
SamuelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Friendly, professional, efficient.

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
danielle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have been using Orkin since 2018 and we love the service. We have only had 3 different service men (1 didn't work out) but Adam Bailey our current service man is awesome. He knows I can only open my door on Saturday and when I can open it and he is always on time. He is very thorough and professional and I appreciate him so much.

General pest inspection+ Punctuality+ Quality+ Professionalism
MygmailtooLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have used Orkin for 14 years in 4 different places we have lived and have always been very happy with the service, results and follow up. In particular, our tech Troy is OUTSTANDING. He continues to provide dependable service and insights into pest trends and education on bugs. I love his quote, " Tell me…

Rodent exterminationGeneral pest inspectionCockroach extermination
MicheleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Walter provided excellent customer service.

Home inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Demetria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My Orkin man better than yours.. he very knowledgeable and professional. And always on time.

General pest inspection+ Responsiveness+ Quality+ Professionalism

Show more general pest inspection reviews (178 more) →

Price

$115+6% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 70%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination247$81–$199
General pest inspection218$63–$128
Ant extermination184$79–$246
Bug & insect extermination99$71–$139
Termite inspection96$86–$371
Termite extermination93$214–$426
Home inspection87$71–$173
Rodent extermination85$79–$323

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