How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty79−2.1Momentum penalty96−0.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOrkin
St. Petersburg, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #293Position by Experts Score among all companies we track in this category. of 389 wildlife removal services · 4.8★ from 1,791 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for termite inspection
Clear ✕All 97 Google reviews tagged “Termite inspection” · showing 60
They lie about the contract plans.
Absolutely the best crew I have worked with. Steve was phenomenal, caring, stayed during the entire treatment, led the techs all around and went above and beyond. I am hoping that Steve will be my contact person for our community. Square the tech was excellent also. He was very thorough, looked for all activity and…
I shopped around for termite treatment. Only Orkin inspector found evidence of termites and Only Orkin had an affordable monthly option with one service for both underground termites and the other ones. It was very reasonable. Technicians came out and within a few hours treated the house inside and out and put in…
Very professional. I very much trust the service level! Worth every penny in my opinion.
we use orkin for our annual termite treatments and other spray treatments. they are always communicative when planning and educational when in your home, showing and explaining what they are doing and why. And nice :)
Chris is very courteous and timely service oriented professional and is doing a great job for us. Chris has great communication skills and keeps us in touch of our situation could not be happier! Just getting amazing service! 👏 outstanding customer service and care!
A smooth and quick inspection by Garrett. He immediately looked at the area with some possible activities and submitted a treatment request. He was very courteous and answered my questions. He took the time to look around my home for any other possible active areas.
Love Orkin. Communication is great. Professional team. David, our technician is the best. He finds everything!
professional, expedient, Good communications and follow up
Kyle was punctual and professional...
Had roaches inside the casa. No longer. Mosquitos orbiting me like the sun. All natural essential oils, fogged, keeps them at bay. Rats infiltrating. Caught in traps. Friendly service, courteous reps; David, worth the money, contact Orkin today. 🤜🤛
He was very thorough and did a great job
Absolutely love working with Orkin and have for at least 10 years and won’t use anyone else. Great technicians, always helpful, and always there! Highly recommend them for all your extermination needs! Troy is great!
Orkin treated my house for dry wood termites when I discovered that I had them 7 months ago. There was one “hot spot” that they treated and told me to call immediately if they came back there. They did, I called, and they were back to treat it within days. Very professional and knowledgeable. I will be using them for any future needs
Phillip is attentive and helpful, also took initiative to look for additional problem areas that he could treat while he was here. We appreciate his service.
Matthew Storm is very personable and friendly. Happy to have him as my technician
Excellent service!
Pleased with their quick response. Efficient service and an honest explanation of what the treatment would do and its limitations. The price was in line with other quotes.
Very professional and friendly. My regular treatment is done by Ahmad who is wonderful. Can't beat $200 annually for termite warranty. And Philip was super nice too and found the spot where the termites were within minutes.
Service was good. The inspector and the exterminators were friendly and helpful.
The young man does a great job,
Excellent timely service. Very professional. Highly recommend. Many thanks.
Quality work, professional and knowledgeable. I appreciated our technician, Ken, who did a very thorough inspection of our house for termites and also took the time to inform us of how termites can get into a house and cause major damage. We have had Orkin for many years...always professional and they do a great job keeping the bugs away!
I chose Orkin because it’s a nation-wide company with an excellent track history. The service was excellent, but the cost of the service wasn’t clearly stated beforehand. As a senior living on a fixed income, I would never have chosen Orkin, had I known that the service entailed a $1,000 contract that would cost me…
On time, efficient, and effective. Outstanding service.
Dave is a wonderful, informative, and professional attendant. He does an efficient job and keeps me up to date. Thank you.
The Orkin team responded to our phone call the first time. We scheduled an appointment; the Orkin team showed up on time, and they were professional. They knew what to look for and completed termite extermination promptly. Sincerely, Aimun
Tech was experienced, confident & appeared to have a good understanding & knowledge about what we was doing. Advised us on what to look for in the future as well & continue to be vigilant.
Very professional inspection and analysis.
I had service for a year. Took a while to get down to stop a problem but that’s to be expected, that being said they have serious turnover issues. I’ve only had 12 months of service and I’ve had to reexplain the property 3x now. Each time the technician has no notes or transfer of knowledge and I don’t want a…
Orkin Representative, David, was very courteous and extremely professional. Worked immediately to inspect and resolve pest problems. Great customer service.
We had other companies give us their opinions and options. None of them came close to the professionalism Orkin’s St Pete, FL location offered. Highly recommend them to anyone looking for such services!
The inspection was thorough much better then the prior company that I used. The technician was neat, very courteous and explained what he was looking for during the inspection. I am very happy that I switched from the other large Termite business to Orkin.
Prompt and friendly
Cameron was professional and informative. Performed his work, spoke about what to do moving forward. he had a lot of work scheduled that day and came in a pleasant mood.
Great experience. Been using them for a half year and they are always on time, communicate well, and keep my place free from all the pesky florida bugs! Highly recommend!
Haven’t been here in over a year , 2 missed appointments !!
I am a beach property manager, and have been using Orkin pest control service for a number of years. Troy is the absolute best!
The Service person was very polite, professional and friendly.
Fast, friendly, answered all my questions and concerns
Treated 2 areas in my house.
All of my bug concerns are understood and taken care of with a very professional and quick response. I enjoy the personal touch of having the same representative who treats my home. He knows me and my dog. Randy (of Orkin) is respectful, efficient, thoughtful, knowledgeable, and kind. I highly recommend Orkin!
Very professional
The Orkin specialists were professional and skilled with their workmanship Very pleasant and helpful Will recommend them and Orkin as an excellent service contractor Thank you Sally hacking
They came right away to inspect. Came on time to exterminate. Friendly and helpful.
After the debaucle of not even getting an address correct on a CONTRACT, it just went downhill from there. Nobody that we dealt with knows what a SCHEDULED VISIT means. Getting there too early is as bad as being late, that's not what a SCHEDULE is all about. One tech just wanted to argue, fortunately the one that…
From the get-go, these folks were extremely thorough, professional and friendly. We were not up&sold on anything we did not need and the process was explained fully and in a way that we easily understood. Great job guys!
We have had the best experience with Orkin! Timothy O’Farrell is responsive and very knowledgeable.
Tim and John are both stand up gentlemen from the second they introduce themselves. They were very thorough in their observations and explained everything in terms I would understand. This was not the first time Tim has been to my home and I truly feel like he had my family’s best interest at heart. He shared…
Very friendly and professional. Affordable as well!
Gentlemen was very nice and professional and knowledgeable!
I called for annual inspection. Sales person arrived to inform us that we were canceled as we did not pay. A misunderstanding re: cr card on file. We had to arrange and inspection and a treatment at a higher cost. We have to have an inspection on file. all was done professionally. I was just chaffed at the cost a bit. All is well now.
Randy has been doing a great job we have no problem sense hi started with us thank you
Being a first time home owner as of November 2020 I wanted to ensure that my home was protected in every way possible from pests and especially termites. Despite all of our preparations, we still ended up with drywood termites in the roof. I called a number of companies in the area and Orkin was the only one that…
Very please with Rick's and Troy's knowledge and professional presentation. Far and away all other companies we interviewed. Recommend over others.
Very polite and timely service person.
I've used working in the past and was extremely happy ! They showed up on time, wore their face coverings, got right to handling their business at my home while I was working. GREAT job !
Thanks for your detailed inspection. Very professional.
The tech did a great job clearing the spider webs and removing a dead rat from the drive way. Excellent service! Thank you for your services.
We had some issues with roaches in mid 2020. We called Orkin and they sent out our technician, Randy. He took care of the problem and has prevented any other issues since then. On top of that, he is great to work with and every conversation is a pleasure! Great service and a great guy.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 247 | $81–$199 |
| General pest inspection | 218 | $63–$128 |
| Ant extermination | 184 | $79–$246 |
| Bug & insect extermination | 99 | $71–$139 |
| Termite inspection | 96 | $86–$371 |
| Termite extermination | 93 | $214–$426 |
| Home inspection | 87 | $71–$173 |
| Rodent extermination | 85 | $79–$323 |
