Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty60−4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Orkin

Stonecrest, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #255Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.7★ from 2,684 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 74% of pest control services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 73% of pest control services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 60% of pest control services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 97% of pest control services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.215
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.72
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#224 / 230
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 215 Google reviews tagged “Ant extermination” · showing 40

Yvonne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The technician was prompt, efficient, and professional. She was very friendly and answered my questions. Thank you.

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jacob was very Pleasant, He was able to explain the entire process great communication and very respectful.

Great priceGeneral pest inspectionAnt extermination
EugeneLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an outstanding experience with Mario from Orkin. He was professional, knowledgeable, punctual, and took the time to thoroughly inspect my home while explaining everything he was doing. He answered all of my questions, made me feel at ease, and provided exceptional customer service from start to finish. It's…

Paid $180–200Great priceHome inspectionHornet & wasp exterminationTermite inspection
Mance4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jacob Parker is an excellent technician and very knowledgeable. He walked me through the entire process and I was very pleased.

Paid $200+Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
Elizabeth14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome service

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Gregory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Polite, Dependable, Professional and efficient

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Quality+ Value
Dechantal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician was very knowledgeable and polite

Rodent exterminationTermite inspectionSpider extermination
Glenn15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Trenton was very professional. He educated me on the termite issue that I am experiencing!

Rodent exterminationTermite exterminationGeneral pest inspection
sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amazing service! thorough and respectable

Termite exterminationSpider exterminationAnt extermination
JaniceLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional!

Home inspectionHornet & wasp exterminationRodent extermination+ Punctuality+ Quality+ Professionalism
MichaelLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service. Very professional and knowledgeable.

Home inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
BrendaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job, John!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Quality+ Professionalism+ Value
MarthaLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

always friendly and professional does a wonderful job and leaves

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
C.Local Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I like the way they are so respectful of property. I would tell anyone to pick them for their pest controls needs.

Ant exterminationTermite inspectionService not listed+ Professionalism+ Value
Demetria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had Q as my inspector and I really like him he made me feel safe and assured me he would help me with all my problems

Ant exterminationBug & insect exterminationCockroach extermination+ Value
Anisha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

My appointment time was supposed to be between 8am and 12 pm but didn’t arrive until 2:13pm without any notice of being late. I called and left a message but no one got back with me. I had an event that I missed due to the tardiness.

Ant exterminationSpider extermination
Derek3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ill representatives were professional, informative and very friendly.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
CoachLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m enjoying my pest control service , they come on time and provides excellent customer service

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Angel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our Orkin Man, EJ, is friendly and professional. He goes the extra mile when I request for him to spray the areas that may need extra spraying (i.e. window sills). Thank you!

Ant exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
Cortesia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Markel with Orkin was extremely professional, informative and kind as he was going through my home I feel like I will actually be making progress towards getting my home on track. Thank you!

Ant exterminationBug & insect exterminationCockroach extermination
charleneLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Water bugs, yellow jackets, carpenter ants, spiders, etc.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
DannyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was very knowledgeable and thorough.

Ant exterminationBug & insect exterminationHome inspection+ Punctuality+ Quality+ Professionalism
Tiera13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My tech showed up early, explained everything to me, and did his job quickly. Thanks

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Calvin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Everything went well

Ant exterminationGeneral pest inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
Kenneth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Dose seems to be working really good for me maybe my problem is to big

Ant extermination
Daphine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician was very thorough he let us know each and everything he was doing before he did it. He let us know everything he was using and why he was using it. 100% excellent service.

Ant exterminationBug & insect exterminationFlea & mite extermination
Gerrilyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

great job!

Ant extermination+ Punctuality+ Professionalism
DesiLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was able to get same day professional, efficient service for ants in my home

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Angie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My technician was Chris! He was awesome!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Cindy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Orkin is friendly and professional always happy to help.

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sharon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Outstanding customer service always

Ant exterminationBed bug exterminationBee extermination
Zalithia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician very helpful

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent professional service

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Louana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

On time, polite, thorough, friendly. He’s on time, and gets every nook and cranny in the house. Always shows up with a smile and thoroughly sprays inside and out. A pleasure to deal with!!

Ant exterminationCockroach exterminationGeneral pest inspection
Marquell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Markel, the Orkin rep, was very professional and friendly. He worked hard to explain everything from the moment he called about coming out to the time he left. Very pleased with his service today!

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
AilceLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This main technician is very responsive and works with you to make sure that you receive service you requested.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Professionalism
VettaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would like to thank you for being so professional and being so attentive to The service that I needed and I also would like to give a special thanks to Isaac very professional😊

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Raysean11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The tech Markel was very professional and very good at his job. Made sure all my questions was answered .

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Aurelia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A big thank you to Markel! It was so pleasing to see a young man with integrity and professionalism! Thank you Orkin!

Ant exterminationBug & insect exterminationCockroach extermination+ Quality+ Professionalism
Faith's1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Isaac was great and knowledgeable!

Ant exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism

Show more ant extermination reviews (175 more) →

Price

$1190% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 62%Overpriced 6%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination361$85–$282
General pest inspection343$63–$139
Spider extermination261$73–$164
Ant extermination215$83–$246
Bug & insect extermination145$66–$148
Rodent extermination135$91–$323
Mosquito extermination126$66–$106
Home inspection121$63–$173

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