How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty60−4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREOrkin
Stonecrest, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #255Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.7★ from 2,684 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for bug & insect extermination
Clear ✕All 145 Google reviews tagged “Bug & insect extermination” · showing 40
Orkin is a good company. Jacob was on time, efficient, and very knowledgeable. Thanks for answering my questions and providing such a great service.
Orkin did a great job today thank you!
I didn’t receive a COMPLETE outside perimeter inspection.
I had an outstanding experience with Mario from Orkin. He was professional, knowledgeable, punctual, and took the time to thoroughly inspect my home while explaining everything he was doing. He answered all of my questions, made me feel at ease, and provided exceptional customer service from start to finish. It's…
The best ever product. The service is always excellent! I have been using their product for years with no complaints and will continue to request their services!
Jacob Parker is an excellent technician and very knowledgeable. He walked me through the entire process and I was very pleased.
Jacob always on time and does a great job . He was very thorough and has great customer service communication skills
The technician was extremely thorough and professional.
Service Technician was friendly and professional
My Orkin professional (Brian) arrived on time and explained any questions I had about the service with ample knowledge. He worked quickly and upon departure explained our schedule and that he would be the one proforming any and all services to our property once a month for the next year. Money well spent. I definitely recommend.
The agent that come to my home is very pleasant and always do the things to assure me and my family that things will get better.
They are very quick to respond. They work with your schedule and they are very punctual and professional. They don't try to use a bunch of lingo that is hard to understand. They explain everything to full detail and what to expect next. The guy I had was so nice and had my dog following him around everywhere and she…
Another new technician today. A new one every 3 months. However, the technician was very thorough and professional.
Excellent and thorough, and still very meticulous... Mr. John exceeds my expectations! Mr. John did a VERY good job!! He was punctual, courteous and considerate, and very meticulous as he took care of our home. Surely he is an asset to your company!... and today he did it again!!
Individual was very responsive and listen to my concerns. Did what I considered to be a professional job.
The Tech was professional and knowledgeable about the job that was done, very polite
Experience was great.Kathryn always provides excellent service.
Great company! They do a great job and are very polite and courteous.
My service man was attentive and asked where do I want to be treated. He was prepared and thoughtful
The technician Anthony was very patient with me although I had a number of questions.
Heard my concerns and responded with the best possible solution. Use great initiative. I would like Markel to be my new tech. Perfect.
Today, Catherine, I believe was her name. Well, great attentiveness to my home. Very knowledgeable, answered all my questions. Very courteous! A.W.
We have been an Orkin customer since 2014. I rely on Orkin to keep away mosquitoes, spiders, and water bugs.
Always great service and information.
The technician showed up and finished and gone before I knew it
Awesome service
Polite, Dependable, Professional and efficient
Matthias was very friendly and on time. He was able to get the house sprayed and answered any questions I had.
Orkin technician (Ethan) was professional and courteous during his interior and exterior service call. Also, conduct social distances during the treatment.
Very professional. Super nice person came and sprayed outside and inside. Very detailed job.
Very professional!
I get the same service attendants that knows my house and knows what areas to focus on. He did a great job as usual.
Fast and courteous.
Robert was friendly and professional and took care to respect COVID-19 protocols.
The service person, Quinton Turner, was professional, thorough, polite, and respectful of my home and furnishings. He gave full explanations before and after treating the areas, patiently answering my questions.
Great job, John!
Orkin has been great in the past but my last appointment was a no-show, no-call. It was rescheduled for the following week, between 2:00-4:00. They arrived at 630pm. Saving grace was the young man (Marquel) was very apologetic, and was professional.
June 4, 2024. He was thorough for both homes that I had service for. Thank you so very much.
I had Q as my inspector and I really like him he made me feel safe and assured me he would help me with all my problems
Always call and text to remind of upcoming appointment
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 361 | $85–$282 |
| General pest inspection | 343 | $63–$139 |
| Spider extermination | 261 | $73–$164 |
| Ant extermination | 215 | $83–$246 |
| Bug & insect extermination | 145 | $66–$148 |
| Rodent extermination | 135 | $91–$323 |
| Mosquito extermination | 126 | $66–$106 |
| Home inspection | 121 | $63–$173 |
