How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty60−4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREOrkin
Stonecrest, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #255Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.7★ from 2,684 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for bug & insect extermination
Clear ✕All 145 Google reviews tagged “Bug & insect extermination” · showing 100
Orkin is a good company. Jacob was on time, efficient, and very knowledgeable. Thanks for answering my questions and providing such a great service.
Orkin did a great job today thank you!
I didn’t receive a COMPLETE outside perimeter inspection.
I had an outstanding experience with Mario from Orkin. He was professional, knowledgeable, punctual, and took the time to thoroughly inspect my home while explaining everything he was doing. He answered all of my questions, made me feel at ease, and provided exceptional customer service from start to finish. It's…
The best ever product. The service is always excellent! I have been using their product for years with no complaints and will continue to request their services!
Jacob Parker is an excellent technician and very knowledgeable. He walked me through the entire process and I was very pleased.
Jacob always on time and does a great job . He was very thorough and has great customer service communication skills
The technician was extremely thorough and professional.
Service Technician was friendly and professional
My Orkin professional (Brian) arrived on time and explained any questions I had about the service with ample knowledge. He worked quickly and upon departure explained our schedule and that he would be the one proforming any and all services to our property once a month for the next year. Money well spent. I definitely recommend.
The agent that come to my home is very pleasant and always do the things to assure me and my family that things will get better.
They are very quick to respond. They work with your schedule and they are very punctual and professional. They don't try to use a bunch of lingo that is hard to understand. They explain everything to full detail and what to expect next. The guy I had was so nice and had my dog following him around everywhere and she…
Another new technician today. A new one every 3 months. However, the technician was very thorough and professional.
Excellent and thorough, and still very meticulous... Mr. John exceeds my expectations! Mr. John did a VERY good job!! He was punctual, courteous and considerate, and very meticulous as he took care of our home. Surely he is an asset to your company!... and today he did it again!!
Individual was very responsive and listen to my concerns. Did what I considered to be a professional job.
The Tech was professional and knowledgeable about the job that was done, very polite
Experience was great.Kathryn always provides excellent service.
Great company! They do a great job and are very polite and courteous.
My service man was attentive and asked where do I want to be treated. He was prepared and thoughtful
The technician Anthony was very patient with me although I had a number of questions.
Heard my concerns and responded with the best possible solution. Use great initiative. I would like Markel to be my new tech. Perfect.
Today, Catherine, I believe was her name. Well, great attentiveness to my home. Very knowledgeable, answered all my questions. Very courteous! A.W.
We have been an Orkin customer since 2014. I rely on Orkin to keep away mosquitoes, spiders, and water bugs.
Always great service and information.
The technician showed up and finished and gone before I knew it
Awesome service
Polite, Dependable, Professional and efficient
Matthias was very friendly and on time. He was able to get the house sprayed and answered any questions I had.
Orkin technician (Ethan) was professional and courteous during his interior and exterior service call. Also, conduct social distances during the treatment.
Very professional. Super nice person came and sprayed outside and inside. Very detailed job.
Very professional!
I get the same service attendants that knows my house and knows what areas to focus on. He did a great job as usual.
Fast and courteous.
Robert was friendly and professional and took care to respect COVID-19 protocols.
The service person, Quinton Turner, was professional, thorough, polite, and respectful of my home and furnishings. He gave full explanations before and after treating the areas, patiently answering my questions.
Great job, John!
Orkin has been great in the past but my last appointment was a no-show, no-call. It was rescheduled for the following week, between 2:00-4:00. They arrived at 630pm. Saving grace was the young man (Marquel) was very apologetic, and was professional.
June 4, 2024. He was thorough for both homes that I had service for. Thank you so very much.
I had Q as my inspector and I really like him he made me feel safe and assured me he would help me with all my problems
Always call and text to remind of upcoming appointment
I am very pleased with the professional service I receive from the Orkin representatives.
Ill representatives were professional, informative and very friendly.
Technicians are always kind, knowledgeable, and professional.
The tech, John Foster, did an excellent job identifying the sources of my ant infestation problem and taking prompt and thorough action to eliminate my ant problems both in the house and the backyard. I very pleased with the services today.
The Orkin Representative was knowledgeable and thorough. He advised me of the best way to continue to keep my house free of infestations if ever that shouldhappen. He was courteous and professional at all times.
Markel with Orkin was extremely professional, informative and kind as he was going through my home I feel like I will actually be making progress towards getting my home on track. Thank you!
I truly Appreciate the Service I get. Very Professional and Knowledgeable.
The technician was on time, friendly and informative. I hope I get the same tech during my tenure with this company.
Good, professional service. Technician was patient and answered my questions and even shared details about a specific pest problem. On time, courteous, and knowledgeable.
It went well.
Water bugs, yellow jackets, carpenter ants, spiders, etc.
Excellent service. My tech, William Turner "Q" is very professional and prompt. He explains his treatments thoroughly and is a great communicator. I'm very satisfied with Orkin!
Technician was very knowledgeable and thorough.
Quinton is excellent. Very thorough and professional and I never have any problems. He provides consistently outstanding service.
They were prompt very detailed and very professional and very informative.
The exterminator was extremely patient with me when explaining the services covered under the 1 year contract.
Excellent Service!!!
The technician did a wonderful job. He figured out where my gnats were coming from. He treated them. Great job.
My tech showed up early, explained everything to me, and did his job quickly. Thanks
Chris is excellent and is nice to talk to
The technician was very thorough he let us know each and everything he was doing before he did it. He let us know everything he was using and why he was using it. 100% excellent service.
Agent "DW", a very respectful and cordial young man. Wish the world had more like him .
They are always professional and do an amazing job when they come to our home.
Great service and reasonable prices. Chris is very knowledgeable and professional. I appreciate the reminder texts and calls.
Markel with Orkin came out and did an Excellent job explaining, servicing and making sure that I understood what was happening and what was going to happen! I am looking forward to working with him as my appointed serviceman.
Called Orkin, they were able to come out the next morning. D was our service technician, he was on time, professional, communicative, and knowledgeable. He went above and beyond what we expected. Will definitely recommend and continue to use Orkin.
My experience was great! 5 stars and a job well done to Dee who was my exterminator today! He gave information and informed of what he was doing along the way. He was sure to ask plenty of questions to make sure that he addressed all my concern areas while treating my home.
The representative was very helpful.
Chris does a great job treating my property for pest control & keeping my home bug free!
Excellent professional service
Late for the appointment but very good service once he arrived
Awesome. The tech Q is awesome courteous, knowledgeable just an all around good guy thank you so much
Markel, the Orkin rep, was very professional and friendly. He worked hard to explain everything from the moment he called about coming out to the time he left. Very pleased with his service today!
Great service
Good. Easy.
Q from the Fayetteville was very thorough in the treatments offered and what to expect. Courteous and respectful .
Chris
I’m a client for over a year. They have been keeping preventative maintenance and now helping me with the fungus gnats from my indoor plants. Giving tips on how to get rid of them. While i don’t agree with getting rid of my plants, they provided other tips of getting rid of them. Plants have been my therapy since…
Q always does a great job
So I have been living in my residence for 4 years, some nasty neighbors moved in and in this last year I started seeing roaches outside my house, then eventually inside one by one....Quinton Turner is AMAZING!!!!!!!! I don't want anybody else coming to treat my house but him, very pleased with my services!
Zach was very through and explained the process completely. He has great customer service.
A big thank you to Markel! It was so pleasing to see a young man with integrity and professionalism! Thank you Orkin!
Technician seemed very knowledgeable about what techniques to use to alleviate problems.
Excellent customer service!! Zach was very friendly and informative. He made recommendations for other services.
Job done thoroughly to my satisfaction. Technicians are always prompt, professional, good listeners, and pleasant communicators. Even the customer service over phone and emails are very good tools for updating me. Thank you so much!
The orkin professional did not knock on the door. The spray service was not conducted indoors as expected.
Carl arrived and immediately went to work on securing the perimeter of my home for water bugs, spiders, and other bugs.
Awesome job and always send Quentin a very nice and hard working young man
I’ve been with Orkin for a few years and have always been satisfied with the service. When we left our old home it was overrun with roaches and I knew we would carry them with us. Orkin handled that flawlessly and we haven’t even seen a roach in two years. Our new service rep. (LayLay, I think) went above and beyond…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 361 | $85–$282 |
| General pest inspection | 343 | $63–$139 |
| Spider extermination | 261 | $73–$164 |
| Ant extermination | 215 | $83–$246 |
| Bug & insect extermination | 145 | $66–$148 |
| Rodent extermination | 135 | $91–$323 |
| Mosquito extermination | 126 | $66–$106 |
| Home inspection | 121 | $63–$173 |
