How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty60−4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREOrkin
Stonecrest, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #255Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.7★ from 2,684 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for general pest inspection
Clear ✕All 343 Google reviews tagged “General pest inspection” · showing 220
Friendly and Greatt service
Very good job taking care of inside and out.
Great service. Johnathan was very nice and knowledgeable. He did a wonderful job. Highly recommended.
The technician was prompt, efficient, and professional. She was very friendly and answered my questions. Thank you.
Jacob was very Pleasant, He was able to explain the entire process great communication and very respectful.
Mario & Chris are the best ! Always positive energy and so much knowledge about everything. Mario’s so sweet and tells me I’m going to freak out when I see all the creepy spiders in my backyard ! So I can always appreciate the warning 🤭🤭 best orkin guys ever ! I appreciate you && thanks for never judging how many times I call lol
Great experience! Nathan was nice and very informative!
I didn’t receive a COMPLETE outside perimeter inspection.
They did a great job. I recommend their service
I had an outstanding experience with Mario from Orkin. He was professional, knowledgeable, punctual, and took the time to thoroughly inspect my home while explaining everything he was doing. He answered all of my questions, made me feel at ease, and provided exceptional customer service from start to finish. It's…
Tech was on time, friendly and professional.
Jacob Parker is an excellent technician and very knowledgeable. He walked me through the entire process and I was very pleased.
Very good! Great customer service.
Jacob did a great job, and was very kind, thorough, and helpful.
Orkin has been the company I rely on for getting rid of bugs and other insects. I’m extremely pleased with their professionalism, and best of all the insects are completely gone!
My Orkin professional (Brian) arrived on time and explained any questions I had about the service with ample knowledge. He worked quickly and upon departure explained our schedule and that he would be the one proforming any and all services to our property once a month for the next year. Money well spent. I definitely recommend.
Kathrine with Orkin is absolutely wonderful. She’s always so pleasant, friendly, and respectful of our home. Not only does she do a great job with pest control, but she also takes the time to explain things and make sure we’re comfortable. It’s such a relief knowing we’re in good hands with her!
Kathryn is polite, through and ensures our needs are met
Satisfied
They are very quick to respond. They work with your schedule and they are very punctual and professional. They don't try to use a bunch of lingo that is hard to understand. They explain everything to full detail and what to expect next. The guy I had was so nice and had my dog following him around everywhere and she…
Kat is amazing! She answers my questions and provides service in a very professional manner.
Excellent and efficient service. The service tech was great!
Great company! They do a great job and are very polite and courteous.
Service was great. Arrived on time and was extremely professional…
My service man was attentive and asked where do I want to be treated. He was prepared and thoughtful
The technician Anthony was very patient with me although I had a number of questions.
Heard my concerns and responded with the best possible solution. Use great initiative. I would like Markel to be my new tech. Perfect.
I'm not sure what it's called. But he sprayed the inside along the walls under the sink behind the washing machine near the water heater and around the doors outside
My service provided to me by Mr. Christopher Haney was impeccable. He provided to me much information to include areas of concentration. He cleared area where spiders frequent, and identified a described bug I saw a couple of months ago. He cleared my area of spider webs, to include the outside windows and front door areas.
I have been getting this service for over a year now I believe and it truly makes a difference! Mr. John comes to service our home. He is the best. He is very knowledgeable, kind and does a great job treating our home!
Orkin, Thank you for your services, customer service and communication/willingness to help.
The Orkin team has always been very professional and helpful whenever I need help or have questions. I appreciate them always going above and beyond to accommodate my requests and my schedule. Q my service person is always professional and provide answers to all of my questions.
So far I have seen a very good improvement on the bugs in my house and mosquitoes outside improvement has been great since I started this service. Bugs are gone. Bugs Free
Johnthan was on time professional and kind
Awesome service
Fantastic service, they take care if keeping my home pest free. Thank you from a long time customer.
Polite, Dependable, Professional and efficient
Great Service always
Matthias was very friendly and on time. He was able to get the house sprayed and answered any questions I had.
Trenton was very professional. He educated me on the termite issue that I am experiencing!
Love the service and the tec took his time with care. High 5
Quinten is A++++. Very knowledgeable. Seriously . And very friendly. And always smells great! I just enjoy kind people. Can’t complain at all.Rayvon is all of these things. One of the best!!
Very professional. Super nice person came and sprayed outside and inside. Very detailed job.
Always on time and always gets the job done! Only took one visit to fix my issue so I am satisfied!
Very professional!
Excellent service. Very professional and knowledgeable.
Other no notice of service I like the company very much. Miss my regular Qua.
I get the same service attendants that knows my house and knows what areas to focus on. He did a great job as usual.
I have had Orkin for a little over a year and can say I am still satisfied. Their representatives ar polite and thorough always eager to answer any question I might have pertaining to services they offer... I give them 5stars out of 5...HAPPY CUSTOMER HERE...
My service technician Rayvon was the best technician I’ve had thus far. He did things others did not (eliminated spider webs). Very professional, extremely thorough and friendly.
Very good service. Peace of mind.
Great experience!!!
Great work and information on areas that should be taken care of by hose outside.
Service done properly.
Been using Orkin now for about 3 years for preventative care and every technician we’ve had so far has been great. Goes above and beyond. Our current technician Matthias has been awesome.
Service tech was efficient and proficient. He performed duties that I had not received from previous techs.
Super nice employees
I had Q as my inspector and I really like him he made me feel safe and assured me he would help me with all my problems
The service Tech was very good.
Quentin T. was excellent. He was very thorough as he explained the process in great detail, as well as what I should expect and follow-up information. He was attentive as he listened to my concerns and provided strong insight on potential problem areas, preventive care, and maintenance. My initial visit was a great experience, and Quentin was awesome!
I didn’t get a report on what bugs that were found, nothing about the beehive or where it’s located. The first visit was very fast with the tech only spraying lil drops from his pump. I thought the first visit would be more than a few spray pumps to the floor. Nothing was sprayed on the ceilings where the cobwebs…
I am very pleased with the professional service I receive from the Orkin representatives.
The guy provided great service
Ill representatives were professional, informative and very friendly.
Technicians are always kind, knowledgeable, and professional.
Our Orkin Man, EJ, is friendly and professional. He goes the extra mile when I request for him to spray the areas that may need extra spraying (i.e. window sills). Thank you!
Was late arriving and didn’t communicate what he was doing and didn’t let us know he was done and just left. Please don’t send this technician out again.
Great service
The Orkin Representative was knowledgeable and thorough. He advised me of the best way to continue to keep my house free of infestations if ever that shouldhappen. He was courteous and professional at all times.
I truly Appreciate the Service I get. Very Professional and Knowledgeable.
Great experience, tech was on time and very professional
On time and profesional. The service was thorough and well done. I was left knowing the current problem was handled by pros
Quinton services my in-home pest control quarterly. He is phenomenal! Always courteous and professional. In addition he listens to my concerns and suggests effective ways to provide resolution.
Quinton T. Was very professional and explained the process very well since it was our first time using Orkin. He did a good job in our home on this 1st visit.
It went well.
Water bugs, yellow jackets, carpenter ants, spiders, etc.
My service technician Quentin from the Fayetteville location is AMAZING!!!! He is patient, thorough and very professional. He takes the time to explain the treatments that he is performing in my home and has done a great job addressing the issues that I was experiencing. I would definitely recommend Orkin and Q as a technician. #ExtremelySatisfied
Excellent service. My tech, William Turner "Q" is very professional and prompt. He explains his treatments thoroughly and is a great communicator. I'm very satisfied with Orkin!
Technician Markel was very thorough, knowledgeable, and friendly!
Technician was very knowledgeable and thorough.
Quinton is excellent. Very thorough and professional and I never have any problems. He provides consistently outstanding service.
Always great service!
My tech showed up early, explained everything to me, and did his job quickly. Thanks
Everything went well
Very professional and responsive. He was right on time!
He did a good job. Thanks
D was AWESOME!!! See you again in 2 months
Mr Goodlett came out to our home. He was very kind and professional. He explained everything he was doing and how he was treating our specific situation as well as what to expect.
Came despite me not being at home so did not inspect garage/basement. FIRST I did not schedule this appointment and went on line to reschedule it or at least to try to find out what time the appointment was for cause I knew I would not be at home early in morning
Came to my home did an inspection and sprayed down the house and created a barrier outside my home to help keep critters out.
Roach inspection
The technician was very thorough he let us know each and everything he was doing before he did it. He let us know everything he was using and why he was using it. 100% excellent service.
Great service and reasonable prices. Chris is very knowledgeable and professional. I appreciate the reminder texts and calls.
I was able to get same day professional, efficient service for ants in my home
Called Orkin, they were able to come out the next morning. D was our service technician, he was on time, professional, communicative, and knowledgeable. He went above and beyond what we expected. Will definitely recommend and continue to use Orkin.
The representative was very helpful.
My technician was Chris! He was awesome!
The Orkin Representative was polite, friendly, and professional. He explained the contract throughly and also explained what treatment he was using.
Orkin is friendly and professional always happy to help.
Good
Overall good experience
D was very professional and answered all of my questions with a great attitude.
Pleased with service provided
Technician very helpful
Excellent professional service
I would like to thank Mr. Fred, Mr. Chad , Mr. Issac and Mr. Brent for the superior service I received during their visit to my home. They were very professional and explained every detail step by step and made sure that I understood everything as it pertained to the service and the process flow. I will definitely…
Excellent Service. Very professional. Explained everything that was part of the service.
Service was excellent
The technician is professional and knowledgeable. They are dependable and the service is effective at eliminating the pests.
Pest control consultation and services provided. Excellent technician, very knowledgeable and professional. Thank you
On time, polite, thorough, friendly. He’s on time, and gets every nook and cranny in the house. Always shows up with a smile and thoroughly sprays inside and out. A pleasure to deal with!!
Awesome. The tech Q is awesome courteous, knowledgeable just an all around good guy thank you so much
Service from Fayetteville Orkin is always great. Inspector Tracey was informative and thorough and very respectful.
Our technician is very good and makes sure problems are eliminated.
Markel, the Orkin rep, was very professional and friendly. He worked hard to explain everything from the moment he called about coming out to the time he left. Very pleased with his service today!
Tech very personal and professional.
This main technician is very responsive and works with you to make sure that you receive service you requested.
Great service
Good. Easy.
Great services, my technician is the best!
Q from the Fayetteville was very thorough in the treatments offered and what to expect. Courteous and respectful .
Chris
I did my service for new customer with Z .Thompson he was very ver professional I love how he explain everything with el gave me amazing knowledge on these ugly roches but I feel very proud to have choice OKIN Can’t wait for my home to me all mine again
I have had the best experience with Orkin. My technician, Brent, was prompt, courteous, and thorough. Orkin is the only pest control service I use and trust.
Quintin was amazing. Showed up 30 mins early, walked us through the contract, what he was going to do, gave us personal recommendations for how to keep our house pest free and always asked if we had questions. Literally the best.
Chris, the technician was knowledgeable, amiable, efficient, and represented the company well. He was careful to explain everything and answered my questions patiently. Hopefully all goes well and these bugs are nuked from orbit.
I’m a client for over a year. They have been keeping preventative maintenance and now helping me with the fungus gnats from my indoor plants. Giving tips on how to get rid of them. While i don’t agree with getting rid of my plants, they provided other tips of getting rid of them. Plants have been my therapy since…
At first I had terminex come out Friday and I was about to pay them for everything they said I needed. Something told me to get a second look. So I called Orkin to come out , and that was the BEST DECISION to make . They took their time inspecting , built a relationship, throughly explained, etc . I told them about…
Great experience including suggestions to prevent future problems. Great technician Q
Q always does a great job
Q did a great job and made me confident in the service. He anticipated problems and offered solutions. Keep it up.
So I have been living in my residence for 4 years, some nasty neighbors moved in and in this last year I started seeing roaches outside my house, then eventually inside one by one....Quinton Turner is AMAZING!!!!!!!! I don't want anybody else coming to treat my house but him, very pleased with my services!
My tech name was Q and he was awesome last name William
Zach was very through and explained the process completely. He has great customer service.
The tech Markel was very professional and very good at his job. Made sure all my questions was answered .
A big thank you to Markel! It was so pleasing to see a young man with integrity and professionalism! Thank you Orkin!
My new technician Chris was so kind, professional, and detailed. I can say I’ve not had any issues with my Orkin service and I would highly recommend.
Issac did my service today and was great. Very friendly and informative. I hope he is my technician going forward.This was my quarterly service.
Excellent customer service!! Zach was very friendly and informative. He made recommendations for other services.
Great service. Serviceman Marqel was very professional and knowledgeable, polite and pleasant. Great job!. Thanks!
Markel was great! He did his job well and took time to explain to me each product he was using. We instantly seen the results within minutes.
Carl arrived and immediately went to work on securing the perimeter of my home for water bugs, spiders, and other bugs.
Awesome job and always send Quentin a very nice and hard working young man
Chris was really good, he came out to my rental property ! He was a good listener and got the job done !
I was never informed they were coming out! I got a call 5 minutes before the tech was at my house
I was extremely pleased with today’s service provided by Q & Lay. They both represented the company well unlike the first rep that did a half baked application. I am rating as 3 stars until I am able to see progress of eliminating the infestation. Thank you to the two above reps for providing such exceptional…
The type of service and lehertu of service keep changing. My original valles was for FIRE ANTS!
Q was very professional, pleasant and an asset to your company. After completing the job he explained to me what all he had done and asked if I needed anything else to be done. You rarely get service like that anymore.
They provide good product, but scheduling services to customer requests is sorely lacking and needs improvement.
Quality service for great price. Very responsive, prompt and awesome customer experience.
Excellent service and very professional.
Carl was on time, professional, and answered all my questions. He took care of the inside first, then the outside and garage. He got down the spider webs which was the best thing ever. As new homeowners, we appreciated the detail he paid to our home. We will continue to use them for regular service.
Everything was great.
House needed to be inspected
They Dont Want No Smoke Wit Da Mufkn Orkin Man One Day No Movement
Ronald, the route manager was absolutely amazing. Above and beyond service!! He was very nice and informative!! I just moved from Illinois and bought a house in Georgia. He gave me information about what insects come out in certain seasons and all!! I'm very appreciative and the prices are perfect!! 😊
Was very good off what they was doing.
My experience with this company is usually pretty good; however, over the last couple months the service has been mediocre. Not only has my schedule for mosquito treatment been rescheduled, four (4) times within the last two-weeks. But I advised my branch that I am unavailable during the day since I no longer work…
You charged me for services you never rendered. You have to remember we're set up in my neighborhood with "Ring" devices to see who comes and who goes. Your representative passed by my house but never provided a service yet you charged me for services never rendered and asked me to rate your services. I want my…
Technician was very professional and informed!
The guy that came out was polite and friendly. Service didn't take long either. Before I comment on effectiveness, I will have to wait couple weeks to see if there's a change.
Pests
Great service, routine service.
This is an edit from a previous visit. The Orkin rep Mr. A. Smith was friendly and fast. So fast that I didn't even know he was gone until I looked out my kitchen window and seen something flapping in the wind on my screen door. Since I was home when he got here he could have at least told me he was done and asked…
Bryant did a great job taking care of our home. He listens to our needs and uses the best pest control based on his diagnosis.
Just an all around great job with information about what to look for and preventative measures inside my home
The representative was very polite. She performed her duties in a superb manner.
Very professional Social distancing myself 10starts face mask worn at all times Wear proper ppe 10 stars Explained everything clear Payment process was easy Chemicles not harmful to children
After a few challenges, the local team worked to provide excellent service. I am satisfied with their performance.
Thank you Ade for coming out! You absolutely professional, knowledgeable & understanding! We appreciate you!
Excellent service! Did not miss a spider web! Very thorough
The pest control service with Orkin has been wonderful!!! Everyone I have spoken with at Orkin has been extremely courteous and professional. Anthony came out for the initial inspection and treatment. He was phenomenal! We have had a recurring ant problem for years and other companies either made the problem worse…
Daniel A was great! Very polite and informative. Great service.
I am pleased with their routine services
Horrible customer service and poor quality product.
They are always so pleasant and prompt and they call first. They ask me if I need anything related to pest control indoors and they will check it for me. They are always so very nice and professional.
I have a regular occurring residential service contract for pest control with Orkin. Mostly for insects control. Service is always prompt, friendly and thorough. Pricing is fair in the quality of work is outstanding. Works well around pets and other household items.
Great job!
Very good and on time. I use them at other facilities.
No problems
Great service! The technician was very willing to answer all my questions and go over his observations in detail before, during, and after the pest treatment service!
We live near the woods and had lots of spiders and water bugs. It got to where no matter what we did they just keep coming. I called Orkin and Kelly came out inspected and sprayed and he set my mind at ease . Thank you so much.
The gentlemen that come out to my house was very nice professional. He made sure I was satisfied with the service. And I will recommend other people to this company. Good customer service
I have been with Orkin since 2017 I haven't had any Issues with my services. My service technician is Mr. Andrew he is always very nice and friendly along with being professional.
My technician was the best!! Friendly, relatable and reliable!! THANK YOU ORKIN MAN!!
This is my first visit it took a little longer than it was supposed to because of scheduling problems but they compensated me appropriately and I am satisfied with the service so far.
Technician assigned to us was infornstive, personable and professional. He informed us of the cause of the problem, ehat dteps he would take to eradicate the issue, e.g., inspections & treatment outside and inside the house. Very helpful and reassuring young man who was very knowledgeable as well.
The are the premier pest control service and the technicians are always bug guru's!!
Came on time, very personable, great attitude. They took the time to educate us on the issue. Overall very pleased with their service.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 361 | $85–$282 |
| General pest inspection | 343 | $63–$139 |
| Spider extermination | 261 | $73–$164 |
| Ant extermination | 215 | $83–$246 |
| Bug & insect extermination | 145 | $66–$148 |
| Rodent extermination | 135 | $91–$323 |
| Mosquito extermination | 126 | $66–$106 |
| Home inspection | 121 | $63–$173 |