How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty60−4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREOrkin
Stonecrest, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #255Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.7★ from 2,684 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for home inspection
Clear ✕All 124 Google reviews tagged “Home inspection” · showing 120
Today Orkin was really at its best. I am very pleased with Kathryn Copote . She always smiling so professional when it comes to knowing the product.
Outdoor inspection ok- advance notification from company of upcoming visit very unsatisfactory although company has been informed of this over the past 2 yrs- THEY DO NOT LISTEN TO CUSTOMERS
Orkin is a good company. Jacob was on time, efficient, and very knowledgeable. Thanks for answering my questions and providing such a great service.
The Representative was very friendly and had great customer service.
The exterminating is definitely working and no more spiders!
Orkin did a great job today thank you!
Q did an outstanding job serving our home. He kept me and my spouse well informed.
How is it possible that ever since they came to fumigate, cockroaches are showing up in places where they never used to appear? The fumigation appointment was just routine and not because I was seeing cockroaches... I don't want to think it's a strategy to keep having work that they brought bugs on purpose... I hope…
Great experience! Nathan was nice and very informative!
Great job and customer service
My tech from Orkin was great and ontime. He had a great attitude and answered all my questions with knowledge and skill. Highly recommended. Peyton Pratt
I didn’t receive a COMPLETE outside perimeter inspection.
The customer service was good they came in did what need to be done and I’m very satisfied thanks
Two crew members showed up after calling to confirm they are available to show up early. They covered their shoes; were very cordial; looked dapper the the uniforms; were fast in completing the indoor and exterior inspections; explained the results in a report; which included pictures of what was being proposed to…
They did a great job. I recommend their service
Tech very thorough and courteous.
I had an outstanding experience with Mario from Orkin. He was professional, knowledgeable, punctual, and took the time to thoroughly inspect my home while explaining everything he was doing. He answered all of my questions, made me feel at ease, and provided exceptional customer service from start to finish. It's…
Everything was great the guy arrived on time as scheduled was able to explain everything in detail great customer service
Very nice gentleman and job was done quickly and efficiently! Only thing they lacked on was getting all the cobwebs outside!
I enjoyed the experience with the Orkin Tech. He was very knowledgeable about his job and told me some interesting facts about the trees in my backyard
Orkin is the best pest control company anyone could use. They take care of the problem everytime. No more stress here!
TECHNICIAN, DANNEL, WAS VERY KNOWLEDGEABLE, PATIENT AND POLITE. GREAT JOB!
The technician was very knowledgeable, kind and professional and did a great job and that’s the same person I want to come out to my home everytime I’m scheduled
First time personally using Orkin and Bryan was such a pro! Incredibly professional and took the time to explain the process and maintenance moving forward. I appreciated his attention to detail and that he took the time to learn about our specific issues so that he could address them accordingly. Thanks Bryan!
Very professional, honest and they arrived on time.
Jacob Parker is an excellent technician and very knowledgeable. He walked me through the entire process and I was very pleased.
Jacob always on time and does a great job . He was very thorough and has great customer service communication skills
My technician Jacob was extremely attentive to what was needed. He was amazing.
My service technician Bryan was so thorough in treating my home. I explained to him when he arrived that I had seen a bug or two last week. He sprayed inside and outside and didn't miss anything. He's always nice, mannerable, and a gentleman. Bryan is the best technician.
Desmond was great. Very nice and professional.
Great service, and exceptional customer service.In addition, the follow through is very good.
Aidan gave me outstanding service! He was very professional, polite and knowledgeable. He, also addressed my concerns and answered my questions. This is Aidan’s second year inspecting my home and I’m always pleased to see him. Thank you!
Orkin is always the best they're always nice and get to the problem
Nathan is awesome. He gets the job done like a professional. Glad he's my Tech now. Nathan was very thorough
First they set up an appointment without my consent, expecting me to give a full day for them to come. Had to cancel and reschedule. Second, the time frame for the person to come, was not met.
My Orkin professional (Brian) arrived on time and explained any questions I had about the service with ample knowledge. He worked quickly and upon departure explained our schedule and that he would be the one proforming any and all services to our property once a month for the next year. Money well spent. I definitely recommend.
I like them coming and didn't ask for extra money
Mario was very helpful and knowledgeable.He was very nice. I would like for him to continue to come . I would like to be on his route.
Brian had great customer service. He was on time very Courteous and quick.
On time, respectful, professional and very attentive to details
They are very quick to respond. They work with your schedule and they are very punctual and professional. They don't try to use a bunch of lingo that is hard to understand. They explain everything to full detail and what to expect next. The guy I had was so nice and had my dog following him around everywhere and she…
John is an excellent technician… I never want to loose him😄
I had my 1st Orkin visit today. Mathias, Orkin Tech was on time. Very nice and cordial. Immediately put on shoe coverings. He explained the inspection to me thoroughly. Answered my questions and treated my home properly by spraying every area within guidelines. I’m satisfied and will see Orkin back in 30 days for next inspection.
Great worker, great service
Another new technician today. A new one every 3 months. However, the technician was very thorough and professional.
Brian was very professional and very efficient, I would like him to be my Representative for the duration of my contract
Individual was very responsive and listen to my concerns. Did what I considered to be a professional job.
The orkin Rep was very polite and professional and completed his job with in an excellent manner
Great company! They do a great job and are very polite and courteous.
My service man was attentive and asked where do I want to be treated. He was prepared and thoughtful
I appreciate orkin so much!!! The technician quinton (he goes by “q” )git rid of my problem & provides phenomenal service every visit. Definitely an asset to the business! Thank you guys so much !! 10/10 recommended.
My service provided to me by Mr. Christopher Haney was impeccable. He provided to me much information to include areas of concentration. He cleared area where spiders frequent, and identified a described bug I saw a couple of months ago. He cleared my area of spider webs, to include the outside windows and front door areas.
Two years ago we discovered termites in our home. Of course we had to take action so we called Orbin. They were prompt and through, they did a great job. They explained the issue and what action they were taking to fix the problem. We’ve been satisfied with the service and plan to continue our contract with them.
Excellent service,very courteous and trustworthy, each representative made me feel i was being taken care of, very timely,knowledgeable and professional 😀
From the guy that comes to your home for inspection to the guy that does all the work…WELL DONE ✔️ 👍🏽. Seriously, thank you 😊.
Mr. Q my pest inspector done a excellent job. He has a great personality and I would like for him to come out on all my inspection.
Johnthan was on time professional and kind
Awesome service
Polite, Dependable, Professional and efficient
Thank you Trenton.
Matthias was very friendly and on time. He was able to get the house sprayed and answered any questions I had.
Great service
Very professional!
Excellent service. Very professional and knowledgeable.
Kristin, went above and beyond when I called her with a concern. She is professional and efficient.
I have had Orkin for a little over a year and can say I am still satisfied. Their representatives ar polite and thorough always eager to answer any question I might have pertaining to services they offer... I give them 5stars out of 5...HAPPY CUSTOMER HERE...
My service technician Rayvon was the best technician I’ve had thus far. He did things others did not (eliminated spider webs). Very professional, extremely thorough and friendly.
Thank you Orkin for great customer service and professionalism!
Very professional , friendly and knowledgeable.
I had Q as my inspector and I really like him he made me feel safe and assured me he would help me with all my problems
Ill representatives were professional, informative and very friendly.
Our Orkin Man, EJ, is friendly and professional. He goes the extra mile when I request for him to spray the areas that may need extra spraying (i.e. window sills). Thank you!
Technician was very knowledgeable and thorough.
They were prompt very detailed and very professional and very informative.
Excellent Service!!!
Very professional and great service.
Mr Goodlett came out to our home. He was very kind and professional. He explained everything he was doing and how he was treating our specific situation as well as what to expect.
Markel with Orkin came out and did an Excellent job explaining, servicing and making sure that I understood what was happening and what was going to happen! I am looking forward to working with him as my appointed serviceman.
Chad was very professional and knowledgeable
Excellent Service. Very professional. Explained everything that was part of the service.
Fred is the man!!!
Chris
I did my service for new customer with Z .Thompson he was very ver professional I love how he explain everything with el gave me amazing knowledge on these ugly roches but I feel very proud to have choice OKIN Can’t wait for my home to me all mine again
My service guy Q was very thorough and informative. I’ll request him every time
Job done thoroughly to my satisfaction. Technicians are always prompt, professional, good listeners, and pleasant communicators. Even the customer service over phone and emails are very good tools for updating me. Thank you so much!
Awesome job and always send Quentin a very nice and hard working young man
I’ve been with Orkin for a few years and have always been satisfied with the service. When we left our old home it was overrun with roaches and I knew we would carry them with us. Orkin handled that flawlessly and we haven’t even seen a roach in two years. Our new service rep. (LayLay, I think) went above and beyond…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 361 | $85–$282 |
| General pest inspection | 343 | $63–$139 |
| Spider extermination | 261 | $73–$164 |
| Ant extermination | 215 | $83–$246 |
| Bug & insect extermination | 145 | $66–$148 |
| Rodent extermination | 135 | $91–$323 |
| Mosquito extermination | 126 | $66–$106 |
| Home inspection | 121 | $63–$173 |
