How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty60−4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREOrkin
Stonecrest, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #255Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.7★ from 2,684 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for hornet & wasp extermination
Clear ✕All 95 Google reviews tagged “Hornet & wasp extermination”
I had an outstanding experience with Mario from Orkin. He was professional, knowledgeable, punctual, and took the time to thoroughly inspect my home while explaining everything he was doing. He answered all of my questions, made me feel at ease, and provided exceptional customer service from start to finish. It's…
Jacob always on time and does a great job . He was very thorough and has great customer service communication skills
Great customer service.
Excellent service technician explained everything that he was doing and addressed some of my issues with these in the area. Highly recommend
My Orkin professional (Brian) arrived on time and explained any questions I had about the service with ample knowledge. He worked quickly and upon departure explained our schedule and that he would be the one proforming any and all services to our property once a month for the next year. Money well spent. I definitely recommend.
Individual was very responsive and listen to my concerns. Did what I considered to be a professional job.
Great service, technician was friendly ,and answered all our questions. We welcome him back.
Nathan, my Orkin tech, is the GREATEST!!! If U need pest control services, pls contact Orkin & ask for Mr. Nathan!! J. Evans
Today, Catherine, I believe was her name. Well, great attentiveness to my home. Very knowledgeable, answered all my questions. Very courteous! A.W.
Service was excellent technician had wonderful customer service really appreciate the courtesy and was respectful to the home. Thank you again Kathryn!
The technician was very courtesy very professionally and did a wonderful job I give him. All stars
Awesome service
Very professional!
Great job, John!
always friendly and professional does a wonderful job and leaves
Great experience!!!
I had Q as my inspector and I really like him he made me feel safe and assured me he would help me with all my problems
The guy provided great service
Ill representatives were professional, informative and very friendly.
Water bugs, yellow jackets, carpenter ants, spiders, etc.
Very professional and fast
My technician was Chris! He was awesome!
Very nice professional and knowledgeable
Outstanding customer service always
Markel, the Orkin rep, was very professional and friendly. He worked hard to explain everything from the moment he called about coming out to the time he left. Very pleased with his service today!
This main technician is very responsive and works with you to make sure that you receive service you requested.
Fred is the man!!!
Good. Easy.
At first I had terminex come out Friday and I was about to pay them for everything they said I needed. Something told me to get a second look. So I called Orkin to come out , and that was the BEST DECISION to make . They took their time inspecting , built a relationship, throughly explained, etc . I told them about…
Excellent service and very knowledgeable. I am so thankful to Mr. Anthony Hamilton for an outstanding job. He also discovered that I had a small gas leak. I was able to make some calls and get it taken care of. What a blessing!!! Thank you for your observations. Great job!!
Really good customer service and punctual, but it seemed extremely overpriced. $300 for them to spray a can at a few wasp nests. They were come and gone within 10 minutes.
Que (QT) was knowledgeable, helpful,experienced in the process and I’m thankful to use orkin and will definitely recommend
Nice experience
Carl was on time, professional, and answered all my questions. He took care of the inside first, then the outside and garage. He got down the spider webs which was the best thing ever. As new homeowners, we appreciated the detail he paid to our home. We will continue to use them for regular service.
The gentleman was very nice polite understanding
The agent was super cool and as always knew what he was doing.
Ronald, the route manager was absolutely amazing. Above and beyond service!! He was very nice and informative!! I just moved from Illinois and bought a house in Georgia. He gave me information about what insects come out in certain seasons and all!! I'm very appreciative and the prices are perfect!! 😊
My provider showed up on time, had great communication and thoroughly explained everything. He was super personable and put me at ease instantly. I fully trust my home in the hands of him and Orkin.
The technician was very nice and knowledgeable.
The technician that Arrived was Anthony. He was VERY professional as he addressed all the issues that I had. I would recommend Orkin to my family and friends.
After a few challenges, the local team worked to provide excellent service. I am satisfied with their performance.
Thank you Ade for coming out! You absolutely professional, knowledgeable & understanding! We appreciate you!
Excellent service! Did not miss a spider web! Very thorough
Abdul is always awesome. He takes care of our home and helps us with any concerns we have. One of our neighbors had black widows and roaches but Abdul made sure we didn’t have the same problem and protected our home. We live on a lake so insects are always a concern. We have small children and we want to keep them safe. We know we are in good hands.
Absolutely wonderful.
I called for an appointment around 12:45 in the afternoon to remove wasps from my bathroom vent. The customer service representative was very kind and booked my appointment for 4-6pm and because she sold their services so well, I was going to buy their package deal and monthly rate. By 5:45 when no one came, I…
Horrible customer service and poor quality product.
They are always so pleasant and prompt and they call first. They ask me if I need anything related to pest control indoors and they will check it for me. They are always so very nice and professional.
GREAT job Thanks
Great job!
Great service! The technician was very willing to answer all my questions and go over his observations in detail before, during, and after the pest treatment service!
We live near the woods and had lots of spiders and water bugs. It got to where no matter what we did they just keep coming. I called Orkin and Kelly came out inspected and sprayed and he set my mind at ease . Thank you so much.
I have been with Orkin since 2017 I haven't had any Issues with my services. My service technician is Mr. Andrew he is always very nice and friendly along with being professional.
I use Orkin for quarterly maintenance of pests. The representatives are very personable and helpful and always do a thorough job.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 361 | $85–$282 |
| General pest inspection | 343 | $63–$139 |
| Spider extermination | 261 | $73–$164 |
| Ant extermination | 215 | $83–$246 |
| Bug & insect extermination | 145 | $66–$148 |
| Rodent extermination | 135 | $91–$323 |
| Mosquito extermination | 126 | $66–$106 |
| Home inspection | 121 | $63–$173 |
