Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty60−4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Orkin

Stonecrest, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #255Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.7★ from 2,684 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 74% of pest control services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 73% of pest control services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 60% of pest control services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 97% of pest control services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.136
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#233 / 240
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 136 Google reviews tagged “Rodent extermination” · showing 20

Cat10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

Setting up the appointment was easy. My technician, Brian, arrived when he said he would. He was friendly and respectful while explaining exactly what he would be doing during this visit and my options moving forward.

Paid $140–160Not sureRodent extermination
A6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Orkin Pro Dannel is very informative, professional and delivers exceptional service!

Reasonable priceRodent exterminationCockroach exterminationService not listed
Carla10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Arrived on time

Paid $120–140Reasonable priceRodent extermination
S8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent customer service!!! Great experience from beginning to end. I appreciate the quick follow up and follow through. Big THANKS to Shereka and Dannell you both were great and the entire customer service staff. Great Job Orkin for exceeding my ecxpectations!

Paid $120–140Great priceRodent extermination
OnyanaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very thorough, informative, and helpful. I now have some peace of mind that this issue can be irradiated.

Paid $200+Reasonable priceRodent extermination
Tiffany14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jacob always on time and does a great job . He was very thorough and has great customer service communication skills

Paid $160–180OverpricedHome inspectionHornet & wasp exterminationRodent extermination
rosalind7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very nice workers he explained in detail about my rodent problem and what he can do to help solve the problem.

Paid $100–120Great priceRodent extermination
nika81098 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Christopher showed up on time and worked fast and efficiently. He was very detailed oriented in explaining the process. Very professional, great attitude easy to talk to

Paid $180–200Great priceRodent extermination
Jacquelyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Individual was very responsive and listen to my concerns. Did what I considered to be a professional job.

Paid $160–180Reasonable priceHome inspectionRodent exterminationBug & insect extermination
Corey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Experience was great.Kathryn always provides excellent service.

Paid $20–40Reasonable priceRodent exterminationSpider exterminationMosquito extermination
Phyllis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They were very good! They sprayed all areas of my home with care!

Paid $80–100Reasonable priceCockroach extermination+ Professionalism
Suge6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve had Orkin since I moved to Georgia, the house had a bad roach problem. They were able to get it under control in a timely manner. My inspector Kathryn Capote (Kat) has been awesome and very professional and knowledgeable.

Paid $40–60Reasonable priceRodent exterminationCockroach extermination
ALMA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mr. Chris Haney was very professional and accurate. Thanks.

Rodent extermination
Elizabeth14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome service

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Dechantal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician was very knowledgeable and polite

Rodent exterminationTermite inspectionSpider extermination
NathanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great Service always

Rodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Glenn15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Trenton was very professional. He educated me on the termite issue that I am experiencing!

Rodent exterminationTermite exterminationGeneral pest inspection
JaniceLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional!

Home inspectionHornet & wasp exterminationRodent extermination+ Punctuality+ Quality+ Professionalism
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fast and courteous.

Rodent exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
BrendaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job, John!

Hornet & wasp exterminationRodent exterminationSpider extermination+ Quality+ Professionalism+ Value

Show more rodent extermination reviews (116 more) →

Price

$1190% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 62%Overpriced 6%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination361$85–$282
General pest inspection343$63–$139
Spider extermination261$73–$164
Ant extermination215$83–$246
Bug & insect extermination145$66–$148
Rodent extermination135$91–$323
Mosquito extermination126$66–$106
Home inspection121$63–$173

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