How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty60−4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREOrkin
Stonecrest, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #255Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.7★ from 2,684 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for spider extermination
Clear ✕All 261 Google reviews tagged “Spider extermination” · showing 60
Great service. Johnathan was very nice and knowledgeable. He did a wonderful job. Highly recommended.
I didn’t receive a COMPLETE outside perimeter inspection.
I had an outstanding experience with Mario from Orkin. He was professional, knowledgeable, punctual, and took the time to thoroughly inspect my home while explaining everything he was doing. He answered all of my questions, made me feel at ease, and provided exceptional customer service from start to finish. It's…
Jacob always on time and does a great job . He was very thorough and has great customer service communication skills
The technician was extremely thorough and professional.
My Orkin professional (Brian) arrived on time and explained any questions I had about the service with ample knowledge. He worked quickly and upon departure explained our schedule and that he would be the one proforming any and all services to our property once a month for the next year. Money well spent. I definitely recommend.
Another new technician today. A new one every 3 months. However, the technician was very thorough and professional.
Experience was great.Kathryn always provides excellent service.
Heard my concerns and responded with the best possible solution. Use great initiative. I would like Markel to be my new tech. Perfect.
Today, Catherine, I believe was her name. Well, great attentiveness to my home. Very knowledgeable, answered all my questions. Very courteous! A.W.
We have been an Orkin customer since 2014. I rely on Orkin to keep away mosquitoes, spiders, and water bugs.
Great service.
The technician was very courtesy very professionally and did a wonderful job I give him. All stars
Well done. Very thorough. Thanks to the technician, John.
Awesome service
The technician was very knowledgeable and polite
Great Service always
Very professional. Super nice person came and sprayed outside and inside. Very detailed job.
Always on time and always gets the job done! Only took one visit to fix my issue so I am satisfied!
Amazing service! thorough and respectable
Very professional!
Excellent service. Very professional and knowledgeable.
The Orkin specialist was very knowledgeable and service the whole house.
I have had Orkin for a little over a year and can say I am still satisfied. Their representatives ar polite and thorough always eager to answer any question I might have pertaining to services they offer... I give them 5stars out of 5...HAPPY CUSTOMER HERE...
Great job, John!
always friendly and professional does a wonderful job and leaves
Our tech was very professional and informative
I had Q as my inspector and I really like him he made me feel safe and assured me he would help me with all my problems
My appointment time was supposed to be between 8am and 12 pm but didn’t arrive until 2:13pm without any notice of being late. I called and left a message but no one got back with me. I had an event that I missed due to the tardiness.
The guy provided great service
Ill representatives were professional, informative and very friendly.
I’m enjoying my pest control service , they come on time and provides excellent customer service
Our Orkin Man, EJ, is friendly and professional. He goes the extra mile when I request for him to spray the areas that may need extra spraying (i.e. window sills). Thank you!
Markel with Orkin was extremely professional, informative and kind as he was going through my home I feel like I will actually be making progress towards getting my home on track. Thank you!
Tech was professional and had attention to details.
Water bugs, yellow jackets, carpenter ants, spiders, etc.
They were prompt very detailed and very professional and very informative.
Excellent Service!!!
My tech showed up early, explained everything to me, and did his job quickly. Thanks
Chris is excellent and is nice to talk to
He did agood job and I'm very happy by it
My technician was Chris! He was awesome!
Nice and friendly. Service was great
Issac and Quinton are great they always make sure to give me a 15-30 minute heads up that they’re on their way. And their always professional
I was called before my appointment. When asking questions about service I always learn something new. Always nice with update on service.
Markel, the Orkin rep, was very professional and friendly. He worked hard to explain everything from the moment he called about coming out to the time he left. Very pleased with his service today!
This main technician is very responsive and works with you to make sure that you receive service you requested.
Good. Easy.
At first I had terminex come out Friday and I was about to pay them for everything they said I needed. Something told me to get a second look. So I called Orkin to come out , and that was the BEST DECISION to make . They took their time inspecting , built a relationship, throughly explained, etc . I told them about…
I would like to thank you for being so professional and being so attentive to The service that I needed and I also would like to give a special thanks to Isaac very professional😊
The technician was professional and explained everything that they would be doing
A big thank you to Markel! It was so pleasing to see a young man with integrity and professionalism! Thank you Orkin!
My technician Issac, was timely this morning and made sure that I was comfortable and answered all of my questions.
Carl arrived and immediately went to work on securing the perimeter of my home for water bugs, spiders, and other bugs.
I was extremely pleased with today’s service provided by Q & Lay. They both represented the company well unlike the first rep that did a half baked application. I am rating as 3 stars until I am able to see progress of eliminating the infestation. Thank you to the two above reps for providing such exceptional…
Que (QT) was knowledgeable, helpful,experienced in the process and I’m thankful to use orkin and will definitely recommend
Would not call before coming.Not through in spraying thru house.
Professional
The tech I had yesterday waa good. It's management that is horrible. You cant reach the office when you call. They dont tell you when they are coming until they are a few minutes away. The only way you can reach them unless you are requesting new service. If your an existing customer they don't answer the phone. I…
Great attitude by Anthony . Awesome guy
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 361 | $85–$282 |
| General pest inspection | 343 | $63–$139 |
| Spider extermination | 261 | $73–$164 |
| Ant extermination | 215 | $83–$246 |
| Bug & insect extermination | 145 | $66–$148 |
| Rodent extermination | 135 | $91–$323 |
| Mosquito extermination | 126 | $66–$106 |
| Home inspection | 121 | $63–$173 |
