Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty60−4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Orkin

Stonecrest, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #255Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.7★ from 2,684 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 74% of pest control services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 73% of pest control services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 60% of pest control services.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 97% of pest control services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#72 / 164
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 74 Google reviews tagged “Termite extermination” · showing 40

James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Friendly and Greatt service

Paid $60–80Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
EugeneLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an outstanding experience with Mario from Orkin. He was professional, knowledgeable, punctual, and took the time to thoroughly inspect my home while explaining everything he was doing. He answered all of my questions, made me feel at ease, and provided exceptional customer service from start to finish. It's…

Paid $180–200Great priceHome inspectionHornet & wasp exterminationTermite inspection
Jenna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Very nice gentleman and job was done quickly and efficiently! Only thing they lacked on was getting all the cobwebs outside!

Paid $100–120Reasonable priceHome inspectionTermite extermination
Pauline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Service technician arrived on time. The inspection was completed. Very professional service.

Paid $200+Reasonable priceTermite inspection
Trena11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Orkin was very well organized with informing me of the process through completion without a hitch. I really appreciate the entire team for addressing my issue so quickly.

Termite inspectionTermite extermination
Darlene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service, and exceptional customer service.In addition, the follow through is very good.

Reasonable priceHome inspectionTermite inspectionTermite extermination
HappyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Aidan gave me outstanding service! He was very professional, polite and knowledgeable. He, also addressed my concerns and answered my questions. This is Aidan’s second year inspecting my home and I’m always pleased to see him. Thank you!

Reasonable priceHome inspectionTermite extermination+ Quality+ Professionalism+ Value
RhondaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great company! They do a great job and are very polite and courteous.

Home inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
PinkeyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Two years ago we discovered termites in our home. Of course we had to take action so we called Orbin. They were prompt and through, they did a great job. They explained the issue and what action they were taking to fix the problem. We’ve been satisfied with the service and plan to continue our contract with them.

Paid $200+Reasonable priceHome inspectionTermite inspectionTermite extermination+ Quality+ Professionalism
Carlton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

The technician was very courtesy very professionally and did a wonderful job I give him. All stars

Flea & mite exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
NathanLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great Service always

Rodent exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Glenn15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Trenton was very professional. He educated me on the termite issue that I am experiencing!

Rodent exterminationTermite exterminationGeneral pest inspection
sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amazing service! thorough and respectable

Termite exterminationSpider exterminationAnt extermination
JaniceLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional!

Home inspectionHornet & wasp exterminationRodent extermination+ Punctuality+ Quality+ Professionalism
WillardLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tec called ahead and arrived on time!

Termite extermination
RamonLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very good service. Peace of mind.

Termite inspectionTermite exterminationGeneral pest inspection+ Responsiveness+ Professionalism
c1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Service done properly.

General pest inspectionTermite exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Derek3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ill representatives were professional, informative and very friendly.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Albert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent Service!!!

Bug & insect exterminationHome inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Calvin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Everything went well

Ant exterminationGeneral pest inspectionTermite extermination+ Punctuality+ Quality+ Professionalism
MichelleLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and responsive. He was right on time!

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
RailLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m not sure how well the termite service will work, but everyone that I dealt with was polite, respectful and professional. They cleaned their work area as they moved along and explained all that they were doing, beforehand and as they performed the duty. I will update you all on how well the service works, today is just day one.

Termite extermination+ Punctuality+ Quality+ Professionalism
A.B4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very satisfied with the quality of work, the professional and friendly customer service and the peace of mind of knowing my situation was handled by PROFESSIONALS! Orkin is the best!

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Vanessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He did agood job and I'm very happy by it

Cockroach exterminationSpider exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
W6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent Service. Very professional. Explained everything that was part of the service.

Home inspectionGeneral pest inspectionTermite inspection
Marquell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Markel, the Orkin rep, was very professional and friendly. He worked hard to explain everything from the moment he called about coming out to the time he left. Very pleased with his service today!

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
AilceLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This main technician is very responsive and works with you to make sure that you receive service you requested.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Professionalism
RondaLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have had the best experience with Orkin. My technician, Brent, was prompt, courteous, and thorough. Orkin is the only pest control service I use and trust.

General pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brent came out to service our home, he was so knowledgeable and professional. I would recommend this company. Kudos goes out to Brent for his outstanding work ethic.

Termite extermination+ Responsiveness+ Punctuality+ Quality
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service and very knowledgeable. I am so thankful to Mr. Anthony Hamilton for an outstanding job. He also discovered that I had a small gas leak. I was able to make some calls and get it taken care of. What a blessing!!! Thank you for your observations. Great job!!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Value
AnitaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Job done thoroughly to my satisfaction. Technicians are always prompt, professional, good listeners, and pleasant communicators. Even the customer service over phone and emails are very good tools for updating me. Thank you so much!

Bug & insect exterminationCockroach exterminationHome inspection
Buck4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Awesome job and always send Quentin a very nice and hard working young man

Bug & insect exterminationHome inspectionGeneral pest inspection+ Punctuality+ Quality+ Professionalism
R4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr. Negrin was friendly, professional, and informative during our yearly termite inspection. He did a thorough inspection. I am completely satisfied. Employees like Mr. Negrin are the reason I have used Orion for 20+ years. He is an excellent representative of this company. Please congratulate him on a job well done. Thank you Orkin.

Termite extermination+ Responsiveness+ Punctuality+ Quality
staceyLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

1st service was great! Very pleased. Thank you and hopefully we will continue to have great service

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Gwendolyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had my house treated for termites. Orkin service reps Patrick and Nick were very knowledgeable of the products and services performed. They were interactive, yet completed the job in a timely manner. They worked very well together which eased my mind. They cleaned up after themselves and my property looked…

Termite extermination
Alan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Great very professional

Termite inspectionTermite extermination
ChardonnayLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The pest control service with Orkin has been wonderful!!! Everyone I have spoken with at Orkin has been extremely courteous and professional. Anthony came out for the initial inspection and treatment. He was phenomenal! We have had a recurring ant problem for years and other companies either made the problem worse…

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Chrisine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Abdul is always awesome. He takes care of our home and helps us with any concerns we have. One of our neighbors had black widows and roaches but Abdul made sure we didn’t have the same problem and protected our home. We live on a lake so insects are always a concern. We have small children and we want to keep them safe. We know we are in good hands.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Professionalism
Nicole13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolutely wonderful.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Queen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was the installation of my termite system. The two young men who did the installation were very professional and extremely nice. I would definitely recommend them. 5 stars

Termite extermination

Show more termite extermination reviews (34 more) →

Price

$1190% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 62%Overpriced 6%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Cockroach extermination361$85–$282
General pest inspection343$63–$139
Spider extermination261$73–$164
Ant extermination215$83–$246
Bug & insect extermination145$66–$148
Rodent extermination135$91–$323
Mosquito extermination126$66–$106
Home inspection121$63–$173

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