How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOrkin
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 3,152 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Orkin for 8 kinds of job.
Orkin for ant extermination
Clear ✕All 313 Google reviews tagged “Ant extermination” · showing 240
The technician was knowledgeable and professional and efficient. Thank you for a job more than well done, Excellent !
The service was very professional and informative!
Never disappoint, always friendly and I see the results. Thank you Orkin.
Carl has been to our house twice now as we have a bi-monthly plan. On the first visit after purchasing our home his work made a noticeable difference. On the visit just now he addressed areas that we thought may be an issue and took care of some ants that had popped up in the yard. I had a great conversation with…
Customer service was really great. Thanks for great employees.
The service was friendly and professional
Always appreciate Rudolph’s work ethics and excellent job in taking care of whatever is needed. Truly appreciate him.
Our pest control server Jerez is very thorough and always on time. Since he became our server we no longer have a bug problem, he seems to know their hide outs and monitors those areas with each visit. Thanks Jerez we appreciate you and your work ethics. Way to go Orkin! 👍🏾👍🏾
The representative was professional and able to complete the service quickly.
Demetrus did an absolutely outstanding job! He was prompt, professional and extremely thorough! His knowledge of his profession was impressive. Demetrius was very friendly and his customer service was the best I have experienced since starting the service years ago. I would not want anyone else to service our home.
I called Orkin, they got us on their schedule and were out here promptly. They took care of our pest control issues… Jermaine & Sean were friendly, professional and thorough! Glad we made the switch to Orkin.
Courteous and professional service provider where the technicians knows their job and provide good quality work. Their provided service has not changed. Our technician does a great job in keeping us and our home protected! Go Orkin!!
On time as promised. Friendly & professional. Service person came in my home & was very respectful & asking permission before spraying some areas. Great customer service.
William Golden was professional,knowledgeable, and kind.
Jermaine, my exterminator technician, was fantastic! He went above and beyond to make sure I fully understood every step of the service. He was incredibly thorough and took the time to explain everything in detail, making sure I knew exactly what to do to help keep the ants away. His professionalism and dedication…
Always polite and punctual. Ready to assist with whatever questions we might have.
Friendly, courteous and fast!
Great service and knowledgeable staff. Thank you.
Excellent service
William is awesome.. He is respectful & very courteous. I am so glad he's my orkin man.
Cameo did a good job.
Mr. AJ was very professional and courteous. His friendly and genuine attitude was great. He went above and beyond the call of duty to make sure everything was completed. He is a valuable asset to his customers. His professional and hard work is very satisfying. Thank you Mr. AJ for your outstanding service. He cares…
Good service
I love the technicians that they send out they are always nice respectful and very knowledgeable. Mr. Tyson Porter always has a big smile and great personality.
They are always professional and on time. They respect our time and our home. Great quality, we have seen a drastic reduction in the amount of ants on our property. Tyson is hands down the best! He always listens to our concerns and goes above and beyond.
I have been receiving services from Orkin for many years. Their technicians I've always been very professional and mannerable. I highly recommend them for your pest control needs.
Orkin technicians are unfailingly courteous and efficient. The pest control service has taken care of any bug problems I had and is worth every penny. Update: I have been using Orkin for pest control for several years, and I remain happy with the service. I highly recommend them. Another update: Orkin's response to…
Dependable snd professional
This is the company that’s ranked #1 and it’s the people that’s out representing the company. I’ve found the company that I’ll never leave. The guy is top notch professional and thoughtful
Bethany was awesome as usual! Trainee we'll see.
Always professional service with the right tools!
Great service! Great communication! Have had them for over 3 years now. Highly recommend.
My service representative is amazing
Tyson was so nice and professional! Thank you for everything!
Our consultant is just wonderful, a she’s always thorough and is even sweet to my pups who adore her. Bethany has kept our original problem away and is all over a new one that's popped up this Spring
Technician was professional and he did a thorough job. Thank you!
Great and fast service
The Orkin representative who services our home is very professional, and very courteous. She takes great pains to properly protect our home. Thank you.
I would like to Thank Jurell and his team for coming out today and complete the monthly treatment, they did a great job and was very professional.
The associate was respectful, covered everywhere I requested coverage.
Quick in and out service was provided.
Great company! They are very reliable and honest!
Both William, our regular service tech, and Darrell, who came when we had an "emergency" are knowledgeable and professional. I'll continue to recommend Orkin.
JP was in for my regular tech and he did an excellent and very thorough job!
Great Service!!
Always wonderful and timely service. Excellent service all day
Orkin always gives us great service and take time to help educate us on their products and ways to prevent future issues. I love that they provide and switch out the sticky pads, I wish I had more on hand for these spiders! Eajay was amazing!! Great customer service is more important than anything for us.
Our tech EJ took his time and took care of our pest concerns. He was willing to listen and worked efficiently. Looks like a good hire for the company.
My technician Jermaine was very professional. He asked questions for his professional understanding and did a walkthrough with me after. While completing the job he also communicated with me what I should expect in the days coming. And answered my questions about my future service.
Very professional and courteous.
Great
Orkins tech who came out today was very respectful and very helpful. He sprayed everywhere in and outside of the house. He even went upstairs in the attic.
Don’t know the guys name that comes to my place. But he’s amazing, quick and friendly. In and out and thorough!
D, was very professional and thorough with what we expected from him. Very respectful and understanding. Thank you.
My technician was very professional and informative.
He was very professional and he knew what he was doing and he answered all of my questions.
Craig was great. Knowledgeable and very detailed
Great costumer service!
The guy that came out was very knowledgeable about the business and about what he was doing, he educated me on a lot of things that I had no knowledge of, and that was very helpful, he was pleasant and very nice to deal with, he did an excellent job, I've had others come out who were younger guys and they didn't…
Great customer service knows what he was talking about very professional keep up the hard work.
Mr. Smith was very professional, knowledgeable, experienced, and great customer service!!! His work ethic is superb, and focused. Please thank Mr.Smith for me! Have a great day. January 28, 2023
Ejaye was very professional and polite and found the source of my problem. and took his time to explain everything thoroughly. He Did not disappoint.
Great service every time
I've been using Orkin for the past 2 years and have mostly enjoyed my experience. The staff is always courteous and kind. The only criticism that I have is that they do not always show up in the time window allotted for service and as entrepreneur I'm in and out of my house quite a bit so having a consistent…
Great service, prompt and Craig was very nice and explained everything. Will definitely recommend.
Excellent service every time out.
Ants returned within hours of service. Did not send out an experienced tech for the service requested.
Great
Very nice and knowledgeable pest guy, and inspector was also just as nice!! Made me feel comfortable and assured me they would fix the problem!!
ALWAYS PROFESSIONAL
If you want to pay over $200 just for someone to come and spray home defense around your house then go ahead, I was under the impression that they would knock Down spider webs treat inside and perimeter outside, it’s like it got worst after the pest control came
Orkin works with me on scheduling when there will be someone at the home.also call before they come
New serviceman. On time, professional and did perform services. Quarterly spray for pest!
Our family started using Orkin at the end of December. Our house had spider issues really bad. As of May we have seen zero spiders. I saw that there were beetles around my house and a wasp nest being built. Tracey came and treated the wasp nest and even informed me that she saw evidence of termites and signed me up…
I feel everything was explained to me before I signed any paperwork. When I showed them one of the bugs I had captured I was told it was a flying ant. At that time I was asked if I still required the services since my card had not been charged. I feel that they were trying to save me the money if I didn’t need the…
Great service!! They are efficient and thorough. I have been using them for almost a year. There was a difference weeks after 1st initial service.
I had my first orkin visit today by Craig and he was extremely professional throughout the visit. He sprayed inside and out and let me know all the information of my service plan for the next year. If you can request him to service your house because he represents this company well.
I really appreciated the tech that did my services… he answered every question I had….
Love my techs Gabriel & Carl. They are awesome, don't want anyone else...
It didn’t work. I kept getting bitten after continuous treatment and was still charged after canceling
Great service and results!
Enjoy the service, bug's are a lot less.
Jerel is always friendly and courteous even though he’s a New York Yankees fan.
Excellent and efficient quality service. Answered all my questions!
The representative was prompt and very professional. I would definitely recommend to others.
an excellent Orkin Technician, he provides professional services to our home each and ever time he comes.
Extremely deligent and outstanding young man who provided. service.
Only business that actually solved my bug problems! Reliable and Professional
Okay Thank You
The technician was friendly and on time. He even called prior to arriving to give us a heads up that he was on his way. The job was done thoroughly. Everyone I spoke to that worked for Orkin was professional.
The young man that came out to treat my home was very professional and knowledgeable of what he was doing. He was on time and quick.
Always nice and friendly. Have always came within stated time frame except today. Notified they would be here Thursday and they came Tuesday at 9:30 am. I work nights and had just went to bed and fell asleep. Didn't want to get up in my PJs for them to come in so only got 1/2 of treatment (outside) which is very irritating. Otherwise I have no complaints.
Service plan works fine. Technician is always professional and reassuring.
The young man came in and did an excellent job! I was very pleased. Sprayed indoors and outside, too.
Tyson is the best! Professional and courteous always! He is a joy to have service our home!!
Craig was extremely personable and professional. His kind spirit and demeanor was so welcoming and he explained everything to me so well and thorough. I greatly appreciate my positive experience and I would like to assign Craig as my Rep. to continue to service my home for my future scheduled visits. I wish I would’ve contacted Orkin sooner!!!
I've recently scheduled an appointment with Orkin to service my residence yesterday because of recent issues with water bugs & spiders entering my home. The service went very smoothly and I am very grateful to have met Craig Sutherland, a service specialist who was very pleasant, professional and detailed with the…
Tyson Porter is professional and friendly. He always calls ahead and does his job with a smile . He is very intelligent and knows his job. I won't have any other technician service my properties.
What ever Orkin is using it works. I haven't seen a roach in 10 months since the service. I did the year plan & it works. Peace
Your technician was very professional as always. Our regular tech, Mr. Andrew is out with an injury. His replacement showed up and didn't miss a beat. We are very satisfied Thanks again keep up the great work.
The technician that came to our home was prompt and very professional. He also took the time to explain to us the steps he would be taking to resolve our issue.
Friendly, very knowledgeable, dependable.
Tyson was very professional and courteous; he called about an hour to say he was in the area but on another job, and called 30 minutes prior to coming to spray the house. He was warm and personal, asked where the ants were in the house, and explained everything in layman terms. I liked he did his job and could still…
Tech was super thorough. Really appreciated his explanation
Always a good experience when they service my property and home. The technician is quite courteous, pleasant, and professional.
Super friendly, on time, courteous of my home. He made sure I understood everything he was doing. Tyson has exceptional customer service skills!
Bugs are gone.
My technician Jake (Jacob) is a very nice guy. Efficient and professional. If you live in GA u should have pest control in summer. I would definitely recommend and ask for Jake.
Orkin provides exceptional services. I originally signed up for a local company and the treatments failed to resolve issues. I reached out to Orkin & pest issues have been resolved. Tyson is my service technician. He is personable, honest, & dependable.
First, Mr. Craig Sutherland was "on time". He is AFFORDABLE, well informed & his service was very good. I highly recommend him whenever you need service.
Excellent company with service that simply works. Professional.
The inspector stayed my home effectively and efficiently.
Service representative was extremely professional and thorough ... reliable and courteous. Provided a $20 credit when arrived 6 minutes past scheduled arrival time for a first time assessment. Communication related to service was timely and informative re next steps. Who says the "big" guys don't understand customer service. Thank you Orkin and Mr. S.
Yes.
very professional, punctual and friendly.
Very Professional and friendly staff.
Great service highest quality definitely recommend worth every penny they definitely go the extra mile!
The service was ok. It seemed that their products were somewhat not that effective.
The representative was nice and professional. He seemed knowledgeable and helpful with suggestions.
Service was excellent.
Friendly and professional
Super polite gentleman. He even pulled our trash can up out of kindness. Wonderful top otch service!!
Very professional and thorough!
I love orkin.. The people are great, the service is exceptional, and i wont use any other company..
Jake was the best, most professional tech I have ever dealt with. I cannot state how great he was.
I am grateful that I found all the services I need for pest control with one provider and to appreciate the high quality of their work
My representative is always prompt, professional and friendly!!
Excellent work and technician Tyson Porter is THE BEST.
The technician who visits my home is ver professional and provides high quality work
Tyson is THE BEST!!!! He is very courteous, very respectful, and just absolutely AMAZING! I'm so glad he's our technician.
Even though we’re going through a pandemic experience right now Orkin is still coming out to service my house. Craig is very professional, always on time (calls before arrival), email you a couple days prior to let you know what day and time he’s coming, and always willing to reschedule for a better day that…
Showed up in the time frame given. Treatment was quick and professional. Also, he was very knowledgeable on the questions I was asking.
The technician is always punctual and professional. I love the text reminders and notifications when the tech arrives.
They are the best in the business and are well trained professionals that provide exceptional value and customer service.
Orkin was prompt in responding to our concerns and came to retreat at a convenient time for us. The technician arrived with shoe covers and wearing her mask and was respectful of our home.
Professional service
My professional was awesome!
I have seen a single insect ant or roach since Orkin got on the job! Thx guys!
Always on time, professional, and knows his stuff!
Great Service. Jaymes made sure I understood everything ( pricing & service)
Donnie Thomas is the best Orkin specialist ever!!! He went above, and beyond and made me the happiest lady ever today! Donnie had great customer service, very polite, and even spread my attic! Donnie Thomas is awesome!!!!
Representative was informative and efficient pleasant customer service.
Worry free visit.
The technician that came was very knowledgeable and professional
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 503 | $63–$139 |
| Cockroach extermination | 502 | $85–$282 |
| Spider extermination | 328 | $73–$164 |
| Ant extermination | 313 | $83–$246 |
| Bug & insect extermination | 217 | $66–$148 |
| Mosquito extermination | 205 | $66–$106 |
| Rodent extermination | 177 | $91–$323 |
| Termite inspection | 164 | $83–$323 |
