Experts Reviews · Company report
Orkin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Orkin

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #236Position by Experts Score among all companies we track in this category. of 276 pest control services · 4.8★ from 3,152 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Orkin is better than 80% of pest control services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Orkin is better than 77% of pest control services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Orkin is better than 77% of pest control services.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Orkin is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Orkin is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Orkin for 8 kinds of job.

Orkin for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.218
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$148
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#69 / 210
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 218 Google reviews tagged “Bug & insect extermination” · showing 20

Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

The rep that was here today was excellent. Very knowledgeable and friendly. Wish he was our regular rep.

Bug & insect extermination+ Professionalism
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I am very pleased with the service provided by the technician. He was professional, courteous a n d treated my home with respect. I highly recommend Orkin the service provider.

Paid $160–180Reasonable priceGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Valencia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Never disappoint, always friendly and I see the results. Thank you Orkin.

Paid $100–120Great priceSpider exterminationBug & insect exterminationAnt extermination
Lakesha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great Work!

Paid $160–180Reasonable priceBug & insect extermination
Priscilla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Mr. Rudolph is amazing! He goes above and beyond in accomplishing his mission. I greatly appreciate him. He’s the reason I love orkin!

Paid $40–60Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
PortiaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service. Antonio definitely goes above and beyond!!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jerez, the Orkin technician is great. Jerez does his job well, he doesn't waste any time. It is always a job well done with him. I also appreciate the way he listens when I explain the issues with certain pest. If you want a good Orkin technician, Jerez is the guy. Angela Johnson

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationBee extermination
YoMarie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rudolph was excellent and very detailed. I’m very pleased with service.

Paid $120–140Great priceHome inspectionBug & insect extermination
LaKesha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jermaine F. always does an exceptional job!! Wonderful service!!

Bug & insect extermination
Beatrice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jermaine is great

Paid $200+Reasonable priceBug & insect extermination
Daniel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very thorough and professional

Paid $40–60Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Lewis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service!!!

Paid $100–120Reasonable priceBug & insect extermination
Angela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Carl did a wonderful job, he was also very thorough. I was very pleased with him. Carl explained everything he was doing. Great Job!!! Angela Johnson

Paid $40–60Reasonable priceBug & insect extermination
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Demetrus is professional and informative about the chemical used for pest prevention. He is polite and respectful. I highly recommend Orkin and hope you will consider giving them a try.

Bug & insect extermination+ Professionalism
Lawrence6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The representative was professional and able to complete the service quickly.

Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Dezma13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have been an Orkin customer for over 20 years! Needless to say…. I love a pest free home. Today, I was assigned a new technician by the name of Cameo, he was AMAZING! He went over and beyond to ensure my home was prepared for the change in season. He treated my home with care for my pets and young Grandchildren.…

Reasonable priceBug & insect extermination
Harold6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

On time and professional! Rain shower meant outside and poolhouse not treated!

Great priceHornet & wasp exterminationBug & insect extermination
Aretha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The service from Orkin always great. They are very friendly kind and knowledgeable of their job. I really appreciate your service. Thank you

Paid $120–140Reasonable priceSpider exterminationBug & insect extermination
Phyllis9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My technician Jerimaine is excellent and provide good customer service.

Paid $80–100Bug & insect extermination
TiaraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thanks Rudolph for doing a great job!

Bug & insect extermination+ Quality+ Professionalism

Show more bug & insect extermination reviews (198 more) →

Price

$113-4% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 64%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection503$63–$139
Cockroach extermination502$85–$282
Spider extermination328$73–$164
Ant extermination313$83–$246
Bug & insect extermination217$66–$148
Mosquito extermination205$66–$106
Rodent extermination177$91–$323
Termite inspection164$83–$323

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